Hoteller nær Mercy Hospital

"Hotel was fine but I was charged twice! "

"Excellent modern facility. Lots of options for things to do. Gambling, bowling, movies and plenty of food options."

"Good stay "

"Hele huset lugtede forfærdeligt parfumeret. Indretning og atmosfære var beklumret. Vi kunne ikke vente på at komme derfra. Morgenmaden blev serveret mellem 8:30 og 9:30, og endda lidt forsinket. Den blev serveret på en tallerken uden valgfrihed. Fed frenchtoast og noget opvarmet æble med kanel. Så godt som uspiselig. Der var noget havregryn i en krukke, men ikke noget at spise det med. Da vi bad om brød fik vi noget kedeligt brød med halvgammelt smør. Vi holder meget af steder med en hjemmelig...

"Exceptionally clean bathrooms are very clean tons of towels and supplies staff is extremely nice and you can get stuff down at the front desk and charge it to the room which is very convenient but the best thing is they have a buffet style breakfast that is just to die for incredible absolutely 100% to die for!"

"Nice hotel. But I was surprised that breakfast wasn't free, unlike other hotels in the area. I visit Springfield often, and chose that hotel because of the location. In the future, I will stay somewhere that's less expensive and serves free breakfast. "

"Great location and good money for your value!"

"The main reason we chose this hotel was for the hot tub. We got up early to sit in the hot tub before heading into our day, but the pool/hot tub area doesn't open until 9 am. Checkout is at 11 am. Why can't this room be opened at 7 am? When we addressed this with the morning desk clerk, she was not very nice or understanding. Some compassion training would be helpful. And finally, I reserved this room through Expedia, paying for it In advance. When I checked out, the clerk charged me AGAIN...

"Very good place to stay"

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Clean Room"

"Choking “nonsmoking” (couldn’t even breathe normally because of the smell of smoke and weed), dirty room, used dirty bedding, dirty floors, dirty bathroom Staff is good, trying to be nice and helpful There was terrible noise upstairs all night, didn’t feel safe, had no rest "

"Very beautiful hotel.. i would stay there again 100%"

"Room was very clean, staff was friendly. "

"Great hotel!"

"Pool was clean, room was clean and comfortable. Staff was kind and helpful. Beds not comfortable. Besides the bed it was a great stay. "

"staff is nice and kind"

"Too much noise, rent ovation work going on to late at night"

"Hotel needs to be updated and the breakfast options were not great. But the hotel room was decent."