Hoteller nær Mercy Health - St. Rita's Medical Center

"Good"

"I will probably not use Expedia again. It was too clumsy to use and I didn’t get the rooms I thought I had booked. Then the hotel can’t help you with anything because you booked through a 3rd party. And there’s no way to reach a person at Expedia. The hotel was just ok. My room had clearly been smoked in but it was manageable and I didn’t have a choice in the moment. The shower faucet was broken but I got it to work so was ok. Everything else in the bathroom was perfectly acceptable. I could...

"o"

"Overall, our stay was okay, but there were several issues that affected our experience. The amenities were disappointing — the hot tub was not up to par because the bubbles/jets were not working properly, and the pool itself was extremely cold, making it difficult to enjoy. The biggest issue was the room. We experienced a significant ant problem throughout our stay. While the staff did spray the room, the problem continued regardless. Unfortunately, because the hotel was completely sold out for...

"Great place Great stay"

"My TV didn’t work. The front desk guy came to my room but he couldn’t fix it. He said they might give me a discount but they didn’t. The fire alarm went off at 9am Sunday morning. The fire department came and gave the all clear."

"Staff friendly and helpful."

"I understand that they are renovating the hotel. But in the shower was grout that was stuck to the main area of the shower. The toilet seal was super dirty and moldy. And the faucet in the restroom was also stained with grout. Breakfast was cold. But De’Angela was a beautiful soul that greeted us with such positivity that we needed after a long stressful day of driving."

"not plesant, the place was dirty, worn out! tapestry in the room was falling of, fungus in the bathroom, toiletpaper used to fill holes in the walls. the carpet was greasy, floor in bathroom broken. Had a screaming man in the hallway in the middel of the night, an another man only wearing speedos in the hallway when i arrived. to be fair, the Wi-Fi was working ok. I could on, but no need to do that."