Hoteller nær Merchants Greene

"Nice, clean, quiet and new!"

"The perimeter of the hotel was dirty but not as dirty as the rooms. My room had stains everywhere so i left. "

"The room was extremely outdated. There was mold in the bathroom, the bathroom door was filthy. The handle for the shower almost fell off. Had to hold it in place to make it work. Although the room had a refrigerator microwave, the refrigerator was making a lot of noise, never used the microwave so I don’t know if it worked or not. The hairdryer was an electrical hazard. The electrical plug was cracked, and the covering on the air dryer itself was also cracked, exposing wires to the point where I...

"If your looking for a simple room to stay it’s perfect "

"Greeted immediately by the kindest front desk staff, room was very clean and check out was effortless! 10/10 stay :) "

"Really nice"

"The knob on the microwave was broken. The water on the bathroom wouldn't turn off all the way. The door wouldn't shut all the way. And the " Free" breakfast was a joke there was a waffle maker but no mix or much of anything. It was a very sad experience "

"The breakfast was mediocre at best. The room was missing a light bulb; which we were able to obtain from the desk. The room itself just felt like it was a downgrade from a normal hotel room"

"Terrible dirty room broken furniture smelled like smoke and holes in walls. "

"The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

"Clean room, ample safe parking. View of the Smokies was great. Check-in smooth."

"There was dead bugs in my fridge and on towels. The staff didn’t care. "

"Property is being renovated but it was clean and the staff were exceptionally helpful."

"Worst experience I ever had at a hotel staff was extremely rude. Can't even take a bath because the hallways flood found a adult toy in my drawer wouldn't even let me stay an extra 10 minutes after checkout time to wait on my ride, an absolute overall awful stay. The only person that was nice in there, was Dylan he needs a raise "