Hoteller nær Mercer Labs

"There was a noise during the entire night/early morning disturbing me from sleeping. "

"The room has no ventilation at all. A major mistake by the reception. I asked for 2 tickets (Free) to go to Liberty Island and he gave them to me, I asked if I could use then asap and he said yes, from 9:00 am! So my family and I walked to pier 40 where they told us they do not go to liberty island, that they are a cruise line and they would start at 15:00. The staff made us waste a whole morning in NYC. "

"Nice view.. Spent more then two hours waiting on additional sheets and bedding for my kids and had to call guest services and physical go down to reception, before it arrived. Hotel was very cooperative when my first payment did not go through and had no issues about waiting and allowing me time to contact my bank to solve it."

"Fantastisk hotel. Var der i julen. Venligt personale og lækre faciliteter. "

"There is check in from 4 PM and check out latest 11 AM. The hotel has at least 40 stories and only three elevators. At departure it takes a long time to catch an elevator. The hotel could offer more checkout times to put less pressure on departure. It took me over 10 minutes to get an elevator down with several full. Once I got an elevator it stopped at basically every story but was full and could take no passengers.."