Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 416 af i alt 808 anmeldelser" "
10 - Fremragende
416
Bedømmelse på 8 − Udmærket. 267 af i alt 808 anmeldelser" "
8 - Udmærket
267
Bedømmelse på 6 − Okay. 68 af i alt 808 anmeldelser" "
6 - Okay
68
Bedømmelse på 4 − Dårligt. 34 af i alt 808 anmeldelser" "
4 - Dårligt
34
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 808 anmeldelser" "
2 - Forfærdeligt
23
9,2/10
Rengøring
9,0/10
Service og personale
8,8/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Steffen
4. aug. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Stayed for 1 night enroute San Francisco. Good hotel and easy to find
Steffen
Overnattede 1 nat i juli 2018
4/10 Dårligt
Martha
Rejste med familie og småbørn
13. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The air conditioner in the room was very loud and the walls are very thin we could hear banging noise from next room
Martha
Overnattede 1 nat i maj 2024
8/10 Udmærket
evangeline, Escondido
7. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I booked for 3 persons and they only have two towels.
evangeline
Overnattede 1 nat i maj 2024
6/10 Okay
Elva
22. apr. 2024
Elva
Overnattede 1 nat i april 2024
4/10 Dårligt
Christopher
Rejste med partner
15. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
No hair dryer in the room.
Christopher
Overnattede 1 nat i april 2024
10/10 Fremragende
Keith
10. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Keith
Overnattede 1 nat i april 2024
10/10 Fremragende
Helen
8. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Helen
Overnattede 2 nætter i april 2024
10/10 Fremragende
Vicki
1. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vicki
Overnattede 1 nat i marts 2024
10/10 Fremragende
James
Rejste med familie
1. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, not just the room, but the entire facility was super clean. Staff were very friendly.
James
Overnattede 1 nat i marts 2024
10/10 Fremragende
Lucia
1. apr. 2024
Lucia
Overnattede 1 nat i marts 2024
2/10 Forfærdeligt
Aaron
18. mar. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Everything was great but what ruined it is the security around the parking lot. My dad's truck got broken into.
Aaron
Overnattede 2 nætter i marts 2024
Svar fra Breanna den 31. mar. 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management and leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 Fremragende
James
Rejste med familie
15. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall. Best place in the area
James
Overnattede 3 nætter i februar 2024
Svar fra Breanna den 31. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Fremragende
Scott
Forretningsrejsende, Rejste i en gruppe
15. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The attendant was professional, courteous and efficient being that it was so late after midnight.
Scott
Overnattede 1 nat i februar 2024
Svar fra Breanna den 31. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Fremragende
Daniel
Forretningsrejsende
2. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Daniel
Overnattede 2 nætter i januar 2024
Svar fra Breanna den 31. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Fremragende
Aaron
Forretningsrejsende
19. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoy staying gat this location. The staff and and amenities are great and the rooms are perfect for my stay. Thank you!
Aaron
Overnattede 3 nætter i januar 2024
10/10 Fremragende
Susan
8. jan. 2024
Susan
Overnattede 1 nat i januar 2024
10/10 Fremragende
CHRISTIAN, Kelseyville
31. dec. 2023
CHRISTIAN
Overnattede 1 nat i december 2023
10/10 Fremragende
Isabel
30. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Isabel
Overnattede 1 nat i december 2023
6/10 Okay
ASCHER JERIKOE
25. dec. 2023
ASCHER JERIKOE
Overnattede 2 nætter i december 2023
10/10 Fremragende
Ingrid
Rejste med partner
21. dec. 2023
It’s always excellent
Ingrid
Overnattede 1 nat i december 2023
10/10 Fremragende
Joanna
18. dec. 2023
Joanna
Overnattede 1 nat i december 2023
2/10 Forfærdeligt
Elsie
15. dec. 2023
Elsie
Overnattede 1 nat i december 2023
10/10 Fremragende
Susan
Rejste i en gruppe
11. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Susan
Overnattede 1 nat i december 2023
10/10 Fremragende
Brittany
6. dec. 2023
Synes godt om: Rengøring, faciliteter
Nice comfortable
Brittany
Overnattede 1 nat i december 2023
10/10 Fremragende
vicki
9. nov. 2023
vicki
Overnattede 1 nat i november 2023
Svar fra Breanna den 10. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Brittany
9. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Brittany
Overnattede 1 nat i november 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
10/10 Fremragende
Jan
8. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
You can always trust a Marriott
Convenient to the freeway, Clean, and you can always trust a Marriott!
Jan
Overnattede 1 nat i november 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
10/10 Fremragende
Brittany
Rejste med partner
5. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bed was so comfortable
Brittany
Overnattede 1 nat i november 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
8/10 Udmærket
Chelsea
Rejste med familie
20. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room had plenty of space, had a small fold out in the chair for an additional bed which was nice for our kids to sleep separately. Bed’s weren’t the most comfortable and pillows were flat, but overall was a great stay. Enjoyed the indoor pool and the price was decent.
Chelsea
Overnattede 2 nætter i oktober 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
10/10 Fremragende
Alberto
Rejste med familie
15. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room, area well kept
Alberto
Overnattede 1 nat i oktober 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
10/10 Fremragende
Verificeret rejsende
Rejste med familie
15. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best customer service
The gentleman at the front desk is always the best when it comes to customer service.
Verificeret rejsende
Overnattede 1 nat i oktober 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
8/10 Udmærket
Miriam
Rejste med familie
8. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Miriam
Overnattede 1 nat i oktober 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
10/10 Fremragende
Roger
Rejste med partner
7. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shower inaccessible for handicapped.
Roger
Overnattede 1 nat i oktober 2023
Svar fra Breanna den 9. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
4/10 Dårligt
Neng
2. okt. 2023
Neng
Overnattede 1 nat i september 2023
Svar fra Breanna den 9. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Fremragende
Alfonso
Rejste med familie
11. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place to stay even nicer staff.
The staff was amazing to my wife and kids. As a parent with kids with special needs we value people that take the time to accommodate our needs. Check in was amazing and our kids felt right at home.
Alfonso
Overnattede 1 nat i september 2023
Svar fra Breanna den 12. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Gary
26. aug. 2023
Gary
Overnattede 1 nat i august 2023
Svar fra Breanna den 23. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
6/10 Okay
Surendra
22. aug. 2023
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Run down and needs to be updated
Surendra
Overnattede 2 nætter i august 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
8/10 Udmærket
Michelle L
Rejste med familie, Rejste med kæledyr
21. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place!!! Awesome staff.
Michelle L
Overnattede 1 nat i august 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Verificeret rejsende
Rejste med familie
19. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best in Merced
The best place to stay in Merced. We won’t stay anywhere else when visiting campus. Angel at the front desk, and Brianne and the housekeeping crew are the best. The bistro is great and so is the staff. Parking is great. Best place in Merced.
Verificeret rejsende
Overnattede 1 nat i august 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Jessica
Rejste med familie og småbørn
10. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff.Overall accomodating and made it very quick and simple to check in and out.Would highly recommend to anyone .
Jessica
Overnattede 1 nat i august 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
suleima
Rejste med familie og småbørn
27. jul. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
suleima
Overnattede 1 nat i juli 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
4/10 Dårligt
Douglas
25. jul. 2023
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Way too expensive for what you got
Douglas
Overnattede 1 nat i juli 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Marcin
Rejste med familie
22. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Marcin
Overnattede 2 nætter i juli 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
MARIA
Rejste med partner
22. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice and quiet property
MARIA
Overnattede 1 nat i juli 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Claudia
14. jul. 2023
Claudia
Overnattede 1 nat i juli 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
8/10 Udmærket
Ciara
10. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ciara
Overnattede 1 nat i juli 2023
Svar fra Breanna den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!
10/10 Fremragende
Eric
Rejste med familie og småbørn
7. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice, clean hotel. Kids really enjoyed the indoors pool.
Eric
Overnattede 2 nætter i juli 2023
10/10 Fremragende
Luis
Rejste med familie, Rejste med familie og småbørn
6. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was very clean and quiet. The rooms where just as nice and clean. The staff was super nice and helpful! Food options at the Hotel are excellent! Starbucks, Food and drinks at Lobby!
Luis
Overnattede 2 nætter i juli 2023
10/10 Fremragende
Nicole
Rejste i en gruppe
4. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was amazing and very patient with me in answering questions that I had regarding restaurants and check out times.
Nicole
Overnattede 1 nat i juli 2023
Svar fra bre den 23. aug. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!
4/10 Dårligt
John
Rejste med partner
3. jul. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I didnt like how when i extended an extra day i was charged hotel prices for the extra day stay instead of the price i paid for my original reservation through Expedia after being told by the lady working the front desk the prices were the same. First night $183 second night $230? After being told i would have to switch to another room to accommodate the 2nd night stay i was rushed by 9am out the room so it could be serviced.During the switch i had left behind a pair of shoes. i didnt realize this till the following morning. Contacted the front desk about this he went and checked- no shoes? I had a room with 2 queen size beds and both were slept in. I had left my shoes on the side of the bed next to the wall. Housekeeper doing her job making that bed had to see them in the space between the bed and wall.The guy working the front desk even checked to see if they were turned in. Nothing. Do a price adjustment for the over charge on the room and return my shoes.
John
Overnattede 1 nat i juni 2023
Svar fra Breanna den 9. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.