Serviced Apartments Melbourne - Empire befinder sig i et forretningskvarter i Melbourne. Melbourne Central og Melbourne Cricket Ground er et par betydningsfulde seværdigheder, du kan aflægge et lille visit. Er du i shoppehumør, kan du med fordel kigge forbi Queen Victoria Market og Collins Street. Ser du frem til et event eller en sportbegivenhed under dit ophold? Se, hvad Marvel Stadium eller Rod Laver Arena har på programmet. Besøg vores rejseguide til Melbourne
Melbourne, Victoria (MEB-Essendon) - 19 min. kørsel
Restauranter
壹碗BOWLTIFUL Halal Lanzhou Handmade Noodles
3 min. gang
Zawaddi Thai Cafe & Restaurant
1 min. gang
Rose Garden BBQ
1 min. gang
Menya Ramen
1 min. gang
Kata Kita
3 min. gang
Om overnatningsstedet
Serviced Apartments Melbourne - Empire
Overnatningsstedet er røgfrit og har en indendørs pool, et fitnesscenter og gratis Wi-Fi på fællesarealer. Hver lejlighed har siddeområde, fladskærms-tv og tekøkken med ovn og kogeplade. Gæster kan desuden nyde godt af faciliteter såsom kaffe-/temaskine, bruser og gratis toiletartikler. Der er begrænset rengøring til rådighed.
Serviced Apartments Melbourne - Empire har 12 værelser med aircondition og kaffe-/temaskine samt gratis toiletartikler. Værelserne har separat siddeområde. Denne lejlighed med 4 stjerner har værelser med tekøkken, der er udstyret med kogeplade og køkkentøj/tallerkener/redskaber.
Badeværelserne omfatter bruser. Fladskærms-tv findes på værelserne. Der kan anmodes om mikrobølgeovn, køleskab og strygejern/strygebræt. Rengøring tilbydes i begrænset omfang.
Fritidsfaciliteterne på denne lejlighed omfatter en indendørs pool og fitnesscenter.
Parkeringsmulighederne på stedet omfatter en garage
Familievenlige faciliteter
Børn overnatter gratis (se oplysninger)
Tekøkken
Kaffe-/temaskine
Kogeplade
Køkkengrej, tallerkener og køkkenredskaber
Køleskab
Mikrobølgeovn
Ovn
Soveværelser
Ekstra seng: 50 AUD pr. dag
Sengelinned til rådighed
Badeværelse
1 privat badeværelse
Bruser
Gratis toiletartikler
Håndklæder til rådighed
Opholdsområder
Separat siddeområde
Underholdning
Fladskærms-tv
Tøjvask
Vaskemiddel
Komfort
Aircondition
Varme
Kæledyr
Kun førerhunde/servicehunde (kæledyr er ikke tilladt)
Hjælp til personer med et handicap
Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
Adgang for kørestolsbrugere (kan være begrænset)
Adgang til indgang uden trapper
Belysning ved indgang
Bruser med højdeindstilling
Concierge-reception med adgang for kørestolsbrugere
Elevator
Elevator med adgang for kørestolsbrugere
Handicapparkering
Hjælp til personer med et handicap på værelset
Håndholdt brusehoved
Motionscenter med adgang for kørestolsbrugere
Pool med adgang for kørestolsbrugere
Registreringsskranke med adgang for kørestolsbrugere
Røgfrit overnatningssted
Service og tjenester
Begrænset rengøring
Strygejern/strygebræt efter anmodning
Områdets højdepunkter
I et forretningskvarter
Oplevelser
Motionscenter
Sikkerhedsforanstaltninger
Kuliltedetektor ikke angivet (værten har ikke angivet, om der er en kuliltedetektor på overnatningsstedet – medbring eventuelt en bærbar detektor)
Røgalarm (værten har angivet, at der er en røgalarm på overnatningsstedet)
Generelt
12 enheder
Lydisolering
Politikker
Indtjekning
Indtjekning fra kl. 14.00 til kl. 23.00
Minimumsalder for indtjekning: 18 år
Udtjekning
Udtjekning inden: kl. 10.00
Særlige indtjekningsinstruktioner
Dette overnatningssted har ingen reception
Gæster modtager en e-mail med indtjekningsinstruktioner og oplysninger om afhentning af nøgle inden for 24 timer inden ankomst. Der er adgang via en privat indgang
Dette overnatningssted tilbyder ikke indtjekning efter lukketid
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 24 timer før du ankommer, for at arrangere indtjekning
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Adgangsmuligheder
Nøgleafhentning, privat indgang
Kæledyr
Kæledyr er ikke tilladt (servicedyr er tilladt, og der opkræves ikke gebyrer)
Børn og ekstra senge
Børn er velkomne
2 børn op til 3 år kan overnatte gratis, hvis de benytter de eksisterende sengepladser i forælderens/værgens værelse
Ekstrasenge er tilgængelige mod et gebyr på 50.0 AUD pr. dag
Vugger (barnesenge) er tilgængelige mod et gebyr på 25.00 AUD pr. ophold
Betalingstyper accepteret på overnatningsstedet
Vigtige oplysninger
Gebyrer
Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:
Depositum: AUD 300.0 pr. ophold
Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.
Valgfrie tjenester
Gebyr for baby-/barneseng: 25.00 AUD pr. ophold
Gebyr for ekstra seng: 50.0 AUD pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Godt at vide
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Værten har ikke angivet, om der er en kuliltealarm på overnatningsstedet. Medbring evt. egen alarm.
Værten har angivet, at der er en røgalarm på overnatningsstedet
Dette overnatningssted rengøres professionelt
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Overnatningsstedet er også kendt under navnet/-ene
Har Serviced Apartments Melbourne - Empire en pool?
Ja, dette overnatningssted har en indendørs pool.
Er Serviced Apartments Melbourne - Empire et kæledyrsvenligt overnatningssted?
Nej, kun servicedyr er tilladt på overnatningsstedet.
Hvornår er indtjekning på Serviced Apartments Melbourne - Empire?
Indtjekning fra kl. 14.00 til kl. 23.00. Indtjekning uden for åbningstid er ikke mulig.
Hvornår er udtjekning på Serviced Apartments Melbourne - Empire?
Udtjekning er kl. 10.00.
Hvor ligger Serviced Apartments Melbourne - Empire?
Dette lejlighedskompleks ligger i Melbourne Central Business District, kun 5 minutters gang fra Melbourne Central og Queen Victoria Market. Derudover ligger Bourke Street indkøbscenter og Collins Street 15 minutter derfra. Melbourne Central Station ligger inden for 4 i minutters gang, mens Flagstaff Station ligger inden for 7 minutters gang.
Kan jeg afbestille min reservation gratis og modtage fuld refusion?
Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.
Anmeldelser
Anmeldelser af Serviced Apartments Melbourne - Empire
6,6
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
7,4
Rengøring
8,6
Området
6,0
Service og personale
7,4
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 41 af i alt 200 anmeldelser
10 - Fremragende
41
Bedømmelse på 8 − Udmærket. 60 af i alt 200 anmeldelser
8 - Udmærket
60
Bedømmelse på 6 − Okay. 39 af i alt 200 anmeldelser
6 - Okay
39
Bedømmelse på 4 − Dårligt. 26 af i alt 200 anmeldelser
4 - Dårligt
26
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 200 anmeldelser
2 - Forfærdeligt
34
Anmeldelser
2/10 Forfærdeligt
Paul
27. apr. 2023
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I followed all the protocols to get the keys and got no response from Empire Apartments. After multiple attempts to contact them I ended up having to seek alternate accommodation. I spoke with lastminute.com who were very helpful and got they me a full refund.
Paul
Overnattede 16 nætter i april 2023
2/10 Forfærdeligt
Joshua
Rejste i en gruppe
3. apr. 2023
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Could not access property. Accommodation was fraudulently listed and uncontactable, lastminute has been no help and will not issue refund without soeaking to the property owner, whose emails and calls are not answered for months.
Joshua
Overnattede 2 nætter i april 2023
2/10 Forfærdeligt
Adrian
23. dec. 2021
Host took my security deposit and did not respond, I had to book another property.
Do not ever pay any security deposit via bank transfer.
Adrian
Overnattede 7 nætter i december 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie og småbørn
19. jul. 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Unprofessional and unethical
Verificeret rejsende
Overnattede 13 nætter i juli 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
19. jul. 2021
Synes ikke om: Faciliteter
They request a deposit but they do not refund it. Also they advertised the property with wifi but there was no wifi. I think it is bad for Wotif's reputation to have dodgy operators like this on their listings.
I left the property on 29/06/21, emailed them on 2/07/21 requesting the refund and got no reply, called on 15/07/21 and spoke to Rae who took my bank details and said that I would be paid within 24 to 48 hours, I then called again today and spoke to Janty. I am not sure if that was his name because when I asked him to spell it he said he couldn't spell it and when I asked to speak to a manager he said there were none. He also said he couldn't do anything to assist with my refund today because the system was down.
Verificeret rejsende
Overnattede 5 nætter i juni 2021
4/10 Dårligt
Verificeret rejsende
Rejste med familie
19. jul. 2021
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Broken dishwasher and microwave. 1 pot with no handles for cooking. Furniture grubby. Apartment stayed in wasn’t the one advertised
Verificeret rejsende
Overnattede 4 nætter i juli 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
7. jul. 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There was nothing to like as we got given the wrong key and my family slept in the foyer for the first night. Then were forced to pay $310 for a locksmith to get in the room but couldn't leave as we couldnt lock it. Still waiting on our bond and locksmith refund and i have since discovered this is a scam thats been going for sometime now and Wotif will not help resolve this for me or try to prevent it happening to anyone else
Verificeret rejsende
Overnattede 10 nætter i juni 2021
6/10 Okay
Verificeret rejsende
Rejste med familie
6. jul. 2021
Synes godt om: Faciliteter
Great location, close to city sites and lots of eateries. The apartment building had a lovely pool that the kids loved using.
Verificeret rejsende
Overnattede 1 nat i juli 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
4. jul. 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
WORST APARTMENT I HAVE EVER STAYED AT!!!
Customer service is non existing.
From the broken oven, mattress on the floor for a bed, to a broken bathroom tap and electrical cord running across the kitchen sink to operate the fridge, just to mention a few.
This apartment should not be available to hire and I will be putting in a formal complaint and asking for a full refund.
This apartment is dangerous and needs some maintenance done ASAP before being available to hire.
If they allow these noticeable things not to be kept maintained, what else do they let slide?
WILL NEVER STAY AGAIN!!!
Verificeret rejsende
Overnattede 2 nætter i juli 2021
10/10 Fremragende
Beau
4. jun. 2021
Beau
Overnattede 2 nætter i maj 2021
2/10 Forfærdeligt
Verificeret rejsende
Forretningsrejsende
29. maj 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Mouldy kitcken utensils, fire/smoke detector covered in plastic bag. Pubic hairs in the shower. Filthy floors, unit not clean, it looks like it hasn't for a long time. Chipped crokery with limited cutlery for 2 people. Dishwasher full of stinky stagnant water. Not working. Fridge leaks and washing machine floods. No in house service. In the 15 days of stay no return email and calls. Building is good but this owner of this apartment couldn't care as long as you have paid the money then you get the key to unit not fit for humans to stay in. I just wish I could display the photos I took of this unit. It would make you sick in the stomach.
Verificeret rejsende
Overnattede 15 nætter i maj 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie og småbørn
26. maj 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo.
Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery.
Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.
Verificeret rejsende
Overnattede 6 nætter i maj 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
25. maj 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Overnattede 3 nætter i maj 2021
2/10 Forfærdeligt
Verificeret rejsende
15. maj 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The condition of the property was terrible... there was a fridge in the hallway on a trolley ready to be moved out, a broken television screen on the floor, the bedding was dirty, kitchen tap did not work, the dishwasher was making a beeping sound all night, heavily damaged walls, disgusting shower, old printers and rubbish on the balcony... the list goes on. It was late by the time I checked in so there was no option but to stay here, however it was most definitely the worst hotel/apartment that I have ever stayed in & the pictures online were not even remotely close to what I encountered. Would never recommend.
Verificeret rejsende
Overnattede 1 nat i maj 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
12. maj 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Condition of apartment was appalling. Walls had patch marks, couch had huge water stain marks, table was wobbly. Furniture looked like it came out of hard rubbish. Comforter layer was too small for bed. No antenna cable or internet on tv making it useless.
Stained sheets were the last straw, we left without staying the night.
Verificeret rejsende
Overnattede 2 nætter i maj 2021
2/10 Forfærdeligt
S B
11. maj 2021
S B
Overnattede 6 nætter i april 2021
4/10 Dårligt
Verificeret rejsende
Rejste med familie og småbørn
3. maj 2021
Synes ikke om: Rengøring
The apartment was close to shopping and public transport .Right in the centre of the CBD. There was plenty of room for our family of 4. Didn't like: the dishwasher was broken and was full of stagnant water and dirty dishes, the bedding 1 double bed only had a single quilt there we're no covers on the quilts and they were paper thin, A cutting board had been left in the cupboard with mould all over it, and for a family of 4 there was only 2 forks in the cutlery draw. Communication was all but non-existing emails went un-answered and phone calls constantly went to message bank. The Wi-Fi didn't work and the washing machine leaked all over the bathroom floor. Finally there was a plastic bag covering the smoke detector in the living room.
Verificeret rejsende
Overnattede 5 nætter i april 2021
2/10 Forfærdeligt
Deanne
Rejste med familie
3. maj 2021
Synes ikke om: Rengøring, værelsets komfort
A nightmare to deal with & NOT clean
At the very last minute Empire changed my booking to another 1 of their properties at 108 Australia. The operator on the phone was most rude while swearing at me. They were difficult to deal with, the accommodation they sent us to was filthy dirty with hairs in the bed, no cord to the wifi modem and NO pots to cook with.
Deanne
Overnattede 5 nætter i april 2021
6/10 Okay
Avinash
Forretningsrejsende
24. apr. 2021
Synes ikke om: Rengøring
Unhygienic Apartment
There was no communication at all.
Bed linen was really dirty and stained (refer to pic attached)
There were lights bulbs missing (refer attached).
No internet provided.
Avinash
Overnattede 7 nætter i april 2021
2/10 Forfærdeligt
S B
Forretningsrejsende
19. apr. 2021
Synes ikke om: Rengøring
Not very clean “serviced” apartment
Although the name mentions that it’s a service apartment, there is no service whatsoever. I booked for 7 days but the description tells us that the service would only be provided when booked for more than 7 days. There were not enough toiletries proved for even 2 days. Since there was no communication from the reception, we had to get our own. Also there was no internet provided.
The room was not in a very clean condition- there were crumps still in the floor.
Please save your money and book elsewhere!!
S B
Overnattede 7 nætter i april 2021
6/10 Okay
Verificeret rejsende
Rejste med familie
18. apr. 2021
Synes godt om: Rengøring
Synes ikke om: Faciliteter
The property was ok but clearly not loved. The walls had been touched with an in matching paint so it looked scruffy. The furniture was cheap and scruffy. We had no wifi which meant we couldn’t use the tv at all (not even free to air) despite numerous emails, which were never answered and phone calls where they said they would send someone and never did. They changed my hotel on me which I only found out about after receiving an email thanking me for my stay days before we were due to check in. We couldn’t use the amenities because of covid. Car parking cost me a fortune because all my answers I received were very vague. There was only 1 fork and no bowls in the room. Luckily I didn’t pay much otherwise I would have been furious
Verificeret rejsende
Overnattede 5 nætter i april 2021
6/10 Okay
Verificeret rejsende
Rejste med familie
17. apr. 2021
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I found this experience very difficult in regards to communicating when I needed directions.
There is no assistance at all when you call the number provided unless you are interested in leaving a message if you want to purchase an apartment
I will not be using Wotif again.
Verificeret rejsende
Overnattede 1 nat i april 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie og småbørn
15. apr. 2021
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
DO NOT BOOK THIS APARTMENT. We thought we had booked it for the Easter long weekend but were told on arrival that the apartment had been vandalised by the previous guest and that we would be moved to a alternative apartment with similar specifications. Upon arriving at the alternative apartment, the Eporo, we found the place to be FILTHY with disgarded tissues and band-aid wrappers in drawers, and dark brown and red stains on the carpets in several rooms. When we contacted the apartment owner we found ourselves connected to a booking agent based in South Africa who could not organise cleaning or for any alternative apartment. We have raised this issue with Expedia and are waiting on our refund. DO NOT BOOK HERE. They are using 'bait and switch' tactics to leave you stranded upon arrival.
Verificeret rejsende
Overnattede 5 nætter i april 2021
6/10 Okay
Jeff
Forretningsrejsende
6. apr. 2021
Synes ikke om: Rengøring
Not Clean and unsafe
Extremely run down.
I think the cleaner is only making the beds.
When was the last time the owner saw their property? The walls were a complete mess, pet hair all over the furniture, all surfaces were grimy, and no working smoke alarm with exposed light fittings.. It doesn't even make safety standards. Never again.
The only positive was the location, but next time I'll find it elsewhere.
Jeff
Overnattede 4 nætter i marts 2021
2/10 Forfærdeligt
Verificeret rejsende
Rejste med partner
17. mar. 2020
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You cancelled my booking at the last minute - not impressed