Kontinental morgenmad hver dag (15 AUD pr. person)

Anmeldelser af ibis budget Melbourne Airport

2.5 out of 5
ibis budget Melbourne Airport
Caldwell Drive, Melbourne Airport, VIC

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 236 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 384 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 196 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 118 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 67 af i alt 1001 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

6,6/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Susanne Voss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok hotel til en enkelt overnatning.
Ibis er en fin overnatningsmulighed, når man ankommer sent om aftenen. Man får, hvad man betaler for. Jeg havde skrevet hjemmefra, at vores ankomst var sen. Havde fået et venligt tilbagesvar med info om, hvordan vi skulle forholde os, hvis receptionen var lukket. God service!
Overnattede 1 nat i februar 2020
Svar fra ibis Budget Melbourne Airport den 10. mar. 2020
Thank you for your feedback, we appreciate you choosing to stay with us

8/10 Udmærket

Karsten

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Nice hotel close to the airport
Nice hotel close to the airport. Friendly staff and easy and quick check-in and out!
Overnattede 1 nat i februar 2020
Svar fra ibis budget Melbourne Airport den 28. feb. 2020
Thank you for sharing your feedback we hope to welcome you again

6/10 Okay

Jens

Rejste med familie
Synes godt om: Rengøring
Overnattede 1 nat i oktober 2019
Svar fra Don Cronje Manager ibis Budget Melbourne Airport den 21. okt. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Matilde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fine
Small room, but good and clean! Not a 5 star hotel, we only stayed one night - Personally I probably wouldn’t stay for more days because of the space, but if you are ONLY sleeping there, it is just fine :) I didn’t try the breakfast. No elevator
Overnattede 1 nat i oktober 2019
Svar fra Don Cronje Manager ibis Budget Melbourne Airport den 21. okt. 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Dårligt

Andrew

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Cheapest hotel near the airport; you get what you pay for
Overnattede 1 nat i maj 2024

8/10 Udmærket

John

Friendly Customer Service Person to greet us and give help when needed. We had a vacuation early morning and this was conducted efficiently.
Overnattede 1 nat i maj 2024
Svar fra ibis Budget Melbourne Airport Team den 27. maj 2024
Dear John,Thank you for such a great review.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We look forward to a return visit from you in the future.Best wishes,ibis Budget Melbourne Airport Team

10/10 Fremragende

Yu Sum Samuel

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra ibis Budget Melbourne Airport Team den 22. maj 2024
Dear Yu,Thank you for sharing the review of your stay with us.We're pleased that you had a pleasant stay with us and appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,ibis Budget Melbourne Airport Team

4/10 Dårligt

les

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom toilet and shower was similar to an aircraft toilet but no sink. We had no face cloths or hand towels. The traffic noise was high. Compared to other Ibis about the same price, the others hand much bigger bathroom/toilets and bigger rooms.
Overnattede 1 nat i maj 2024
Svar fra ibis Budget Melbourne Airport Team den 19. maj 2024
Dear Les,Thank you for taking the time to review your stay.We are delighted to hear that our efforts in maintaining cleanliness met your expectations, and we thank you for noting the service provided by our staff.We regret to hear of your concerns regarding the bathroom facilities and the absence of face cloths and hand towels. Our hotel design is in keeping with the ibis budget philosophy, which focuses on essential comfort at a value price. We are also saddened to know that the traffic noise detracted from your stay; we do offer rooms on higher floors which are quieter and provide earplugs to help ensure a more restful experience. Furthermore, we recognize that comparisons with other ibis properties may arise; each hotel is unique, and we strive to provide the best experience within the framework of our brand standards.While we are constrained by the building's architecture concerning room size and amenities, we continuously seek to ensure our guests' comfort through cleanliness, individual air conditioning controls, and the convenience of our location. We apologize if these aspects did not wholly meet your expectations.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

Anatol, Aldinga Beach

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and close to the airport
Overnattede 1 nat i maj 2024
Svar fra ibis Budget Melbourne Airport Team den 18. maj 2024
Dear Anatol,Thank you for such a great review.We are delighted to hear that you found our rooms to be clean and that the overall condition of ibis budget Melbourne Airport met your expectations. It is heartening to know that our service and room amenities contributed positively to your experience.While our rooms are designed to be cozy and efficient in line with our budget-friendly ethos, we apologize if you found them smaller than anticipated. Our unique location, a short walk from the airport, is indeed one of our key advantages, and we are pleased that you appreciated this convenience.The commitment of our staff to maintain a high standard of cleanliness is unwavering, and it is gratifying to have this recognized. Furthermore, we hope our inclusive breakfast option provided a satisfying start to your day.We look forward to a return visit from you in the future.Best wishes,ibis Budget Melbourne Airport Team

4/10 Dårligt

Melanie

Far too expensive if you rate it on facilities. The location is what you pay for. Next time I would stay a little further out from the airport. It was also quite noisy from traffic.
Overnattede 1 nat i maj 2024
Svar fra ibis Budget Melbourne Airport Team den 7. maj 2024
Dear Melanie,Thank you for taking the time to share your review.We are delighted to hear that our proximity to the airport was convenient for your travels. We regret to hear that the noise from traffic did not contribute to a restful experience and understand that the value for the price did not meet your expectations. While our facilities are designed with simplicity in mind, we strive to provide a comfortable and efficient stay for travelers seeking proximity to the airport. Our team is committed to offering friendly service and ensuring cleanliness throughout our property. We take pride in these aspects and will continue to focus on delivering a budget-friendly experience without compromising on these core standards.We hope to be able to welcome you back for an improved stay.Kind regards,ibis Budget Melbourne Airport Team

10/10 Fremragende

REDDY

Synes godt om: Rengøring, service og personale
The front desk staff was very helpful. However, there is no lift in the property and if you are travelling with large bags then forget it. There should be a cage available to store big luggage on the ground level.
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 4. maj 2024
Dear Guest, Thank you for reviewing your recent experience.Your kind words regarding our front desk staff have been received with much appreciation. It's delightful to know their assistance made a positive impact on your experience.We regret to hear that the absence of a lift posed an inconvenience, and understand how challenging it can be when travelling with heavy luggage. While our structure currently only allows stair access, we hope our ground level luggage storage may offer some relief. Please rest assured, we are constantly seeking ways to enhance our guest's comfort.It is gratifying to learn that you found the room cleanliness to your satisfaction. Our housekeeping team takes great pride in maintaining a high standard. We are, however, saddened to hear that the hotel's condition did not meet your expectations. We are a budget hotel focused on providing essential comforts at a convenient location near the airport, and we continually strive to upkeep our facilities to ensure guest satisfaction.Thank you for highlighting our service; it is our highest mission to provide a welcoming and helpful environment for all our guests. We are also pleased that you were satisfied with the amenities provided in your room.We hope to welcome you back. All the best.ibis Budget Melbourne Airport Team

10/10 Fremragende

Rick

Seamless service, clean, comfortable & convenient to the airport.
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 4. maj 2024
Dear Rick,Thank you for such a great review.It's wonderful to know that our dedicated team's efforts to provide seamless service have been recognized. Your acknowledgment of the cleanliness and comfort we strive to provide is greatly appreciated. Moreover, we are glad that you found our proximity to the airport to be a convenient aspect of your stay with us at ibis budget Melbourne Airport.Thank you once again for choosing us for your travel needs.We look forward to a return visit from you in the future.Best wishes,ibis Budget Melbourne Airport Team

2/10 Forfærdeligt

jon

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No elevator so you have to carry suitcases up stairs. Rooms are dingy and tiny and bathrooms are very awkward pod system. No window. Wont stay again. Long walk from airport
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 1. maj 2024
Dear Jon,Thank you for taking the time to review your stay.Our team takes great pride in providing a clean and welcoming environment, which is reflected in the positive remarks we often receive about the cleanliness of our rooms.We regret to hear that the absence of an elevator made your arrival less convenient. Our establishment, designed with simplicity in mind, is indeed without an elevator, which we understand can be challenging for guests with heavy luggage. In regards to there being no window, all rooms are equipped with an opening window in which allows guest to let fresh air from the outside in. We also acknowledge that our compact rooms and unique pod-style bathrooms are a departure from traditional hotel designs, and we are sorry that they did not meet your expectations. Additionally, we apologize for any inconvenience caused by the walk from the airport, and we appreciate that after a long journey, convenience is paramount.We are continuously exploring ways to enhance our guests' experiences within the constraints of our budget-friendly model. Rest assured, our team is dedicated to providing a high level of service to all our guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport Team

10/10 Fremragende

Maree, Paralowie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to airport
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 29. apr. 2024
Dear John,Thank you for taking the time to review your stay.We are genuinely disheartened to hear that aspects of your stay did not meet your expectations, particularly regarding room cleanliness and the hotel's condition. While our building carries a historical charm, we continually strive to ensure our guests' comfort within the design of the ibis budget experience.Our team is dedicated to providing efficient service and we hope that you found some solace in their efforts during your time with us.We are continually looking at ways to enhance our guest experience and your comments are invaluable in this process. Thank you once again for your review.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport Team

2/10 Forfærdeligt

John, Waltham Abbey

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Old in need of some maintenance and some new features
Overnattede 3 nætter i april 2024
Svar fra ibis Budget Melbourne Airport Team den 29. apr. 2024
Dear John,Thank you for taking the time to review your stay.We are genuinely disheartened to hear that aspects of your stay did not meet your expectations, particularly regarding room cleanliness and the hotel's condition. While our building carries a historical charm, we continually strive to ensure our guests' comfort within the design of the ibis budget experience.Our team is dedicated to providing efficient service and we hope that you found some solace in their efforts during your time with us.We are continually looking at ways to enhance our guest experience and your comments are invaluable in this process. Thank you once again for your review.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport Team

4/10 Dårligt

Claude, Sainte-Marthe-sur-le-Lac

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 26. apr. 2024
Dear Claude,Thank you for taking the time to review your stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport Team

6/10 Okay

michelle

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 25. apr. 2024
Dear Michelle, We would like to thank you for this review about your recent experience in our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,ibis Budget Melbourne Airport Team

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value.
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 24. apr. 2024
Dear James,Thank you for such a great review.It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.We look forward to a return visit from you in the future.Best wishes,ibis Budget Melbourne Airport Team

10/10 Fremragende

Bronwen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb value. Great facility, comfortable bed and very adequate for an overnight stay.
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 22. apr. 2024
Dear Bronwen,Thank you for sharing the review of your stay with us.It's wonderful to hear that you found our beds comfortable and our facilities well-suited for your overnight stay. We take great pride in maintaining high standards of cleanliness and service, so it's rewarding to know that these aspects contributed positively to your experience. Although we didn't receive any negative feedback in your review, we always strive to excel in every area. Should you have any suggestions or need assistance during future visits, our friendly staff is always on hand to ensure your stay is enjoyable.Thank you once again for choosing our conveniently located hotel for your travel needs. We're delighted that you found superb value in your stay with us.It would be our pleasure to have you return on another occasion. Very best wishes,ibis Budget Melbourne Airport Team

4/10 Dårligt

Zewei

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Extremely small room
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 20. apr. 2024
Dear Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found our staff to be friendly and our rooms clean, as we strive to provide a welcoming environment for all our guests.We regret to hear that the condition of our hotel and the size of the room did not meet your expectations. While our building structure reflects the ibis budget style with compact efficiency, we understand that this may not be to everyone's preference. Additionally, we acknowledge that the absence of certain amenities might be an inconvenience, and we're sorry for any discomfort this caused during your stay. However, our close proximity to the airport are aspects that many of our guests appreciate.It is encouraging to see that you rated our service highly, as our team is committed to providing exceptional care to our guests.We hope we can welcome you back in the future for a better stay.Kind regards,ibis Budget Melbourne Airport Team

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, functional room with a comfortable bed and good soundproofing I’ll stay again
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 10. apr. 2024
Dear Mark,Thank you very much for this kind review.We are thrilled to hear that you found our rooms to be clean and our beds comfortable, as we strive to provide a welcoming and restful experience for all our guests. Our team takes great pride in maintaining our hotel to ensure that every stay is a pleasant one, and your recognition of their efforts is truly appreciated.We have noted your feedback regarding the room amenities. While our rooms are designed to be compact and efficient, mirroring the ibis budget style, we ensure that all essential comforts are provided, including air conditioning and complimentary Wi-Fi. We regret if any aspect did not meet your expectations and we will consider your input as we continuously seek ways to enhance our guest experience.Your compliment regarding our service is a testament to the dedication of our staff. We aim to provide friendly and attentive service to all our visitors, and it is heartening to know that this has positively impacted your stay.We look forward to welcoming you again soon.Best wishes,ibis Budget Melbourne Airport Team

8/10 Udmærket

Brett

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The IBIS Budget hotel is a bare-bones property. But that's not a bad thing. It is ideally placed within easy walking distance to Melbourne Airport with clear signage all the way. I think the USD$150 might be a bit steep but after 40 hours of traveling - it didn't bother me too much. The breakfast was exactly what I needed. The best part of this property was the staff. Nice, efficient and helpful. Who could ask for more? I think the
Overnattede 1 nat i april 2024
Svar fra ibis Budget Melbourne Airport Team den 8. apr. 2024
Dear Brett, Thank you for this review of your recent stay.It is heartening to hear that the convenience of our location, a stone's throw away from the airport, served you well after a long journey. While we are a budget hotel and strive to offer competitive rates, we understand that perceptions of value can vary, and we regret if you felt the price was not entirely aligned with your expectations. Your commendations regarding the complimentary breakfast and our diligent staff are sincerely appreciated. We take pride in providing a clean and well-maintained environment, and it's rewarding to know that this was evident during your stay. We are always looking for ways to enhance our guests' experiences and your feedback is invaluable in this pursuit.We hope to be able to welcome you back in the future. Kindest regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

Rene, Zurich

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good basic accommodation close to the airport. Walkable and reasonably priced.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 7. apr. 2024
Dear Rene,Thank you very much for this kind review.We are glad to hear that you appreciated our convenient location close to the airport and found our hotel to be a budget-friendly option.We look forward to welcoming you back. Best wishes,ibis Budget Melbourne Airport Team

8/10 Udmærket

Andrea

Synes godt om: Rengøring, service og personale
There was no lift for the people like myself who were put on the third floor.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 1. apr. 2024
Dear Andrea,Thank you for sharing your review.We are glad you had a pleasant stay but regret you were not completely satisfied. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,ibis Budget Melbourne Airport Team

10/10 Fremragende

Gavin

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value for the money.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 1. apr. 2024
Dear Gavin,Thank you for taking the time to review your stay.It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.We hope to welcome you back soon.Best wishes,ibis Budget Melbourne Airport Team

6/10 Okay

Stuart

Rejste med partner
Synes godt om: Rengøring, service og personale
Room was small and basic, walls thin so you could hear traffic on adjacent road and people leaving for early flights. Breakfast included and was good. Well situated within easy walking distance of terminals.
Svar fra ibis Budget Melbourne Airport Team den 26. mar. 2024
Dear Stuart,We appreciate the time you have taken to share your feedback.We're thrilled to hear that you found our staff friendly and our hotel's cleanliness to your satisfaction. Our location's easy access to the airport is indeed one of our key conveniences, and we're glad you appreciated the included breakfast. We do acknowledge that our rooms are compact, designed for efficiency and budget-friendliness, and we regret any discomfort this may have caused you. While our walls are built to a standard that usually mitigates noise, we understand that sensitivities vary, and we provide earplugs for added comfort. Our triple-glazed windows generally ensure a peaceful stay, away from the bustle of road traffic.We hope to welcome you back.Kind regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Can't complain about this hotel, the room was clean, had everything you needed and the bed was comforta le
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 20. mar. 2024
Dear Kathleen,Thank you for sharing the review of your stay with us.We're delighted to hear that you found our rooms to be clean and well-equipped, and that the bed provided a comfortable night's sleep. Our team takes great pride in maintaining a high standard of cleanliness and comfort for all our guests. While we understand that our building's structure may present some challenges, we strive to make every stay as comfortable as possible, and are glad that this was reflected in your experience.We look forward to welcoming you back.Best wishes,ibis Budget Melbourne Airport Team

2/10 Forfærdeligt

Carmen

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This has to be the most awful place that I have stayed at. No lifts, no phone in the room, the toilet was like a toilet in the plane and you have to step up to get in the toilet. The basin to wash your hands is in the bedroom, no room service and no buffet breakfast. I could not get a refund as I would off went elsewhere. The price is way to high for this hotel.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 20. mar. 2024
Dear Carmen,Thank you for taking the time to share your feedback,We're glad to hear that you found our staff friendly and appreciated the cleanliness of our hotel. Our team takes great pride in providing a welcoming and hygienic environment for all our guests. We also note your concerns regarding the building structure and the absence of an elevator. Our hotel's design reflects the ibis budget concept, aiming to deliver convenience and value, particularly highlighting our proximity to the airport and including breakfast in the room rate. While we understand your disappointment with the room layout and lack of certain amenities, we strive to offer a competitive and transparent pricing structure, ensuring that all our guests are aware of the available facilities prior to their stay.We certainly hope that we can welcome you back again. Best regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

SARAH

Rejste med partner
Synes godt om: Rengøring, service og personale
Super convenient and cost effective after landing late at the airport.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 17. mar. 2024
Dear Sarah,Thank you for sharing the review of your stay with us.We're thrilled to hear you found our hotel's proximity to the airport and our pricing to be highly convenient, especially after a late flight. Our team is committed to cleanliness, and we're pleased you appreciated our efforts. We recognize our hotel's structure might feel dated to some, and while we don't have an elevator, please know we're always ready to assist guests with navigating the stairs. Our compact rooms are designed to be budget-friendly, and we're glad our amenities, including the mini refrigerator and electric kettle, contributed positively to your stay.We look forward to welcoming you back on a future occasion.Best regards,ibis Budget Melbourne Airport Team

6/10 Okay

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale
Options offertes sont minimales. Il n’y a aucune serviette à mainfournie même après avoir demandé. Il n’y a que la sortie de bain et deux serviettes pour 2 personnes. Pour avoir un séchoir, il faut retourner à la réception pour en obtenir un. Avons apprécié la proximité de l’aéroport et la propreté.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 13. mar. 2024
Chère Diane,Merci d'avoir pris le temps de nous faire part de votre témoignage.Nous sommes ravis d'apprendre que la propreté de nos installations et la proximité de l'aéroport ont répondu à vos attentes. Nous sommes également heureux que notre personnel ait contribué positivement à votre expérience. En ce qui concerne les serviettes, nos chambres sont équipées conformément à notre concept ibis budget, cependant, nous regrettons que cela n'ait pas été à la hauteur de vos attentes. Pour le séchoir, notre réception est toujours prête à vous fournir les équipements nécessaires pour assurer votre confort.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,ibis Budget Melbourne Airport Team

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very basic hotel if what your looking for is a bed for the night. Difficult to get to terminals due busy roads in the area and no direct access to terminals. You are left with quite a walk as Taxis are reluctant to give short journeys in the area.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 9. mar. 2024
Dear Stephen,Thank you for taking the time to share your review.It’s wonderful to hear that you found our staff to be friendly and our hotel to be in top condition, maintaining a high standard of cleanliness. Our team strives to provide a comfortable and welcoming atmosphere for all our guests. We are also glad that you recognized the value we offer. On the topic of accessibility, we apologize for any inconvenience you experienced in reaching the airport terminals. While we are indeed within walking distance, we understand that navigating busy roads can be challenging. For future reference, our front desk is always ready to assist with directions to ensure a smoother transit to the airport.We hope to welcome you back. Best wishes,ibis Budget Melbourne Airport Team

4/10 Dårligt

Paul

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
More cheap and nasty than cheap and cheerful. Needs to be better maintained. Upside is proximity to airport, but overpriced for a room with the handbasin in the actual room, a broken shower and a shower/toilet that makes cruise ship bathrooms feel big! Not 24 hour check-in.
Overnattede 1 nat i marts 2024
Svar fra ibis Budget Melbourne Airport Team den 5. mar. 2024
We're glad to hear that you appreciated our hotel's proximity to the airport, which many guests find convenient for their travel plans. We regret to hear about your concerns regarding the shower and the size of the bathroom; while our rooms are designed in the ibis budget style with space efficiency in mind, we understand that comfort is paramount and we are always looking for ways to improve our guest experience. Please note that our staff is available to assist with any in-room issues to ensure a comfortable stay. Moreover, we would like to clarify that our front desk is staffed until 2am and while self-service check-in kiosks are currently not in use, our team is dedicated to assisting guests upon their arrival, regardless of the time.The whole team hope to have the pleasure of seeing you again.Best wishes,ibis Budget Melbourne Airport Team

8/10 Udmærket

Simon

Overnattede 1 nat i december 2023
Svar fra ibis Budget Melbourne Airport Team den 26. mar. 2024
Dear Simon,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,ibis Budget Melbourne Airport Team

8/10 Udmærket

Rupinder

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 3. mar. 2024
Dear Rupinder,Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future.Kind regards,ibis Budget Melbourne Airport Team

6/10 Okay

Maggie

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 29. feb. 2024
Dear Maggie,Thank you for reviewing your recent stay with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you again.All the best,ibis Budget Melbourne Airport Team

8/10 Udmærket

Minoru

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 28. feb. 2024
Dear Minoru,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of seeing you again in the future. Kind regards,ibis Budget Melbourne Airport Team

4/10 Dårligt

Jack

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Budget facilities for a expensive price
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 2. mar. 2024
Dear Jack,Thank you for taking the time to share your feedback.We're sorry to hear that certain aspects of your stay did not meet your expectations. Our hotel's unique setup of our ibis budget concept, aims to provide functional accommodation at a budget-friendly price.We appreciate your understanding that as a budget hotel, we strive to offer the essentials at a competitive rate, including our proximity to the airport, which many guests find convenient. We are committed to providing a pleasant experience and hope to have another opportunity to better serve you in the future.We hope to have the opportunity to welcome you back for a more memorable stay in future.Kind regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

Elias

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 26. feb. 2024
Dear Elias, Thank you for this feedback concerning your recent visit.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you again.Best regards,ibis Budget Melbourne Airport Team

10/10 Fremragende

Carlos, Torrance

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the airportwalking.
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 25. feb. 2024
Dear Carlos,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear you appreciated our hotel's proximity to the airport and found our rooms to be impeccably clean. Our team is also grateful for your kind words regarding our service, as we strive to provide a welcoming and friendly experience for all our guests. While our amenities met most of your expectations, we note there's room for improvement and appreciate your candidness. We take pride in offering a selection of amenities such as a mini refrigerator, tea/coffee maker, and soundproofing to ensure a comfortable stay. Please know that we are always seeking ways to enhance our guests' experience within the constraints of our budget-friendly concept.The entire team look forward to welcoming you back on a future visit.Kind regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

Matthew

Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 21. mar. 2024
Dear Matthew,Thank you for this great review.It's great to hear that you had an enjoyable stay.We look forward to seeing you again on your next visit.Best wishes,ibis Budget Melbourne Airport Team

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Avoid
Not great. Tiny room. Bugs. Plastic mattress
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 25. feb. 2024
Dear Guest,Thank you for taking the time to provide us with your review.We're glad to hear that you found our team to be helpful during your stay. Our staff is committed to providing friendly service, and we appreciate your recognition of their efforts. We're also pleased to know that our cleanliness met your standards, as we maintain the highest of standards in health and hygiene for the comfort and well-being of all our guests. However, we regret to hear that your experience with the room size and comfort did not meet your expectations. We aim to be transparent about our accommodation offerings, which include compact, efficiently designed rooms that reflect our budget-friendly ethos. As for your comment regarding bugs, please rest assured that we adhere to strict cleanliness protocols, accredited by ALLSAFE; such occurrences are incredibly rare, and we will investigate this matter promptly. We also understand that the absence of a lift can be an inconvenience and apologize for any discomfort this may have caused. We strive to ensure all guests have a comfortable stay, and our team is always on hand to assist with luggage and any other needs.We hope to be able welcome you back on a future visit. Kind regards,ibis Budget Melbourne Airport Team

2/10 Forfærdeligt

yoshitsugu

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There is nothing I liked. So small and so dirty. It was not worth to spend a night. Expedia should not list this hotel on your website.
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 16. mar. 2024
Dear Yoshi,Thank you for taking the time to review your stay.We're sorry to hear that your stay did not meet your expectations. At our hotel, we take pride in maintaining a high standard of cleanliness, which is why we are an accredited ALLSAFE hotel, committed to upholding the highest health and hygiene standards for our guests' comfort and well-being. Our team strives to provide a friendly and efficient service to all our guests, and we regret that we seemed to have fallen short during your visit. While our rooms are designed in the ibis budget style, focusing on simplicity and functionality, we understand that preferences can vary, and we apologize if the size of our rooms did not meet your needs.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,ibis Budget Melbourne Airport Team

4/10 Dårligt

Allan

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 23. feb. 2024
Dear Allan,Thank you for this review about your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,ibis Budget Melbourne Airport Team

6/10 Okay

Joe

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not bad
Not bad if your just staying a night but it could be cleaner
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 22. feb. 2024
Dear Joe, Thank you for taking the time to share your review.We're delighted to hear that you found our service to be excellent; our team is committed to providing a welcoming experience for every guest. Regarding your concerns about room cleanliness, we take pride in our ALLSAFE accreditation, which reflects the highest health and hygiene standards. We regret that we did not meet your expectations in this area. As for the condition of the hotel, we acknowledge that our building is indeed older, but we strive to maintain a clean and comfortable environment for all our guests.We hope to hear from you soon.Best regards,ibis Budget Melbourne Airport Team

10/10 Fremragende

Francisco

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff. Clean rooms.
Overnattede 2 nætter i januar 2024
Svar fra ibis Budget Melbourne Airport Team den 20. feb. 2024
Dear Francisco,We thank you for this positive feedback.We're thrilled to hear that you found our staff to be friendly and our rooms to be clean. Our team takes great pride in offering warm hospitality and maintaining high standards of cleanliness, an effort that is recognized through our ALLSAFE accreditation. We are also pleased that you appreciated the room amenities provided for a comfortable stay.We hope to see you again soon for another enjoyable experience.Best wishes,ibis Budget Melbourne Airport Team

6/10 Okay

Ann-Kristin

Synes godt om: Rengøring, service og personale, værelsets komfort
Nära Mebourne Flygplats
Svårt att hitta om man går från flygplatsen. Tre våningar men ingen hiss. Fantastiskt trevlig personal. Inga matdtällen på gångavstånd.
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 17. feb. 2024
Kära Ann-Kristin, tack för att ni lämnade en recension av er vistelse.Vi är glada att höra att ni uppskattade vår personal som alltid gör sitt bästa för att våra gäster ska trivas här hos oss.Vi beklagar att ni upplevde svårigheter med att hitta till hotellet från flygplatsen samt att avsaknaden av hiss orsakade besvär. Vårt team arbetar ständigt för att säkerställa att våra gästers vistelse ska vara så bekväm och tillfredsställande som möjligt, och vi uppskattar er feedback som hjälper oss i detta arbete.Med det hoppas vi att ni vill besöka oss igen!Med vänliga hälsningar,ibis Budget Melbourne Airport Team

10/10 Fremragende

Graham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 16. feb. 2024
Dear Graham, Thank you very much for this kind review.We are delighted to know that you had a pleasant stay with us.We look forward to seeing you again.Kind regards,ibis Budget Melbourne Airport Team

8/10 Udmærket

T

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was good for What we needed but they couldve been more generous with milk and coffee and sugar
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 16. feb. 2024
Dear Guest, Thank you for your feedback.We're delighted to hear that our staff's friendliness and the overall cleanliness of our hotel met your expectations. It's also great to know that our location was convenient for your needs. Regarding the in-room amenities, we always aim to provide sufficient supplies, including tea, coffee, and milk, for our guests' comfort. We appreciate your feedback and will consider it as we continuously strive to improve our guest experience.We would love to welcome you back for another pleasant stay. All the best,ibis Budget Melbourne Airport Team

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convient to airport and good value for money.
Overnattede 1 nat i februar 2024
Svar fra ibis Budget Melbourne Airport Team den 15. feb. 2024
Dear James,Thank you for your positive review.It's wonderful to hear that you appreciated our hotel's convenient location close to the airport, and found our accommodations to be of good value. We're also delighted that the cleanliness of our rooms met your expectations, reflecting our commitment to the ALLSAFE health and hygiene standards. While you rated our service and room amenities highly, we note there's room for improvement, and we will continue to strive for excellence in these areas.We look forward to welcoming you back on future occasions. Best wishes,ibis Budget Melbourne Airport Team