4/10 Dårligt
Reza
12. aug. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overall, the stay was okay and the hotel staff was very nice and welcoming and not cold and disrespectful as cited in some of the comments. But there are some elements that must be regulated in order for the hotel to attract more customers and see an increase in positive customer feedback.
The positive:
- Nice and welcoming staff, 24/7 service.
- Close to Masjid Nabawi (10 minutes walk).
- Many local shops and pakistani restaurants right outside the hotel.
- Nice and clean sheets, duvets and pillows.
The negative part: Unfortunately there were some matters that made me give it the score that I gave it. The bathroom doesn't have any curtain for the shower so the water spreads throughout the bathroom and reaches the door. Secondly, the aircondition would often give off water, so sometimes part of the carpet would be wet. I also suspect that this was the reason for a somewhat moldy smell in the room. Another thing that I recommend is that the hotel changes the pillows as these are very big and result in neck- and back pain. If these things are corrected, I am sure You will se more positive feedback. Another thing - which of course isn't the hotel's fault - is the fact that there is a lot of construction work going on in the area (and KSA as a whole). This means that there are some barricades on the road while going towards Masjid Nabawi.
I recommend this hotel to people who don't have too high standards and spend most of their time outside.
Reza
Overnattede 4 nætter i august 2024