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Anmeldelser af Sunbay Hotel

3 out of 5
Sunbay Hotel
Maxwell Coast Road, Maxwell, Christ Church

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 10 af i alt 52 anmeldelser" "
Bedømmelse på 8 − Udmærket. 18 af i alt 52 anmeldelser" "
Bedømmelse på 6 − Okay. 14 af i alt 52 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 52 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 52 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

6,0/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stephen Free

Synes godt om: Rengøring, service og personale
The hotel's condition is s bit tired
Overnattede 26 nætter i januar 2024
Svar fra GM den 27. maj 2024
Thank you for your feedback

8/10 Udmærket

Theodora

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra GM den 23. maj 2024
Thank you for your feedback.

8/10 Udmærket

Lennette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like that breakfast was included in the price of the stay.
Overnattede 3 nætter i april 2024

6/10 Okay

Evione

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Friendly staff. Quite area. Shabby furnishings. Hotel definitely needs updating. No blankets in rooms quite cold with AC on. Given regular room, paid for Superior with pool view. Changed after 2 days.
Overnattede 7 nætter i april 2024

10/10 Fremragende

GISELLE

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool
Overnattede 4 nætter i april 2024
Svar fra GM den 24. apr. 2024
Thank you for your kind review

8/10 Udmærket

Padmawattee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay opposite the beach.
Overnattede 4 nætter i marts 2024
Svar fra GM den 24. apr. 2024
Thank you for leaving a review.

4/10 Dårligt

Candies

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unfortunately, the bathroom was an issue for our entire stay of 9 days. The toilet didn’t flush and when we asked to change rooms we were denied. Property is nice, however investment into updating amenities would go a long way.
Overnattede 9 nætter i marts 2024
Svar fra GM den 4. apr. 2024
We are sorry to hear that you had difficulties during your stay. As long as we know about an issue that a guest is experiencing, we would never let it go on for nine days. If we can't fix the issue we move the guest to an upgraded room at no charge.

10/10 Fremragende

Arlene

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just what our family needed! Lovely staff, clean rooms, enjoyable breakfast, carefree and relaxing! Great time with the kids by the pool, we enjoyed it all!
Overnattede 2 nætter i marts 2024
Svar fra GM den 4. apr. 2024
Thank you for your kind review. We hope to welcome you back soon.

8/10 Udmærket

cheryl

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe, quiet, comfortable location. Lovely interior courtyard area with pools. Internet/tv reception was inconsistent.
Overnattede 13 nætter i marts 2024
Svar fra GM den 25. mar. 2024
Thank you for your feedback.

8/10 Udmærket

Janique Tywanie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
took my mom for her 60 th birthday and i can tell you it was amazing ! the breakfast is to die for soo many options ! the rooms were clean . It would have been nice to get a comforter because the sheets don’t do justice with the AC on and i’m still waiting on my iron , and a kettle would be a nice little addition but all in all it was a great experience
Overnattede 3 nætter i marts 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

Rodwell Alphonso

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback.

8/10 Udmærket

Maimouna, Glenarden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

8/10 Udmærket

Marie Elisabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Sunbay hotel in itself is good, friendly staff. The restaurant is very limited & they close the bar at 9:00 pm & no snacks available. They should upgrade their WiFi which is often not accessible while in your room, may have to sit in the lobby for connection. Overall for the price I would recommend it.
Overnattede 7 nætter i marts 2024

8/10 Udmærket

Gavin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean and the staff was friendly I would visit again..
Overnattede 5 nætter i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your kind review.

4/10 Dårligt

Alejandra

Synes ikke om: Faciliteter
El personal atiende amargado y de mala manera. Los desayunos son pobres y sirven siempre lo mismo.
Overnattede 3 nætter i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

Kamini

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

8/10 Udmærket

Stephen Free

Synes godt om: Rengøring
Overnattede 23 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

8/10 Udmærket

Judith

Synes godt om: Rengøring, service og personale
Over all it was apleasant stay just felt the receptionists at check in did not go through the basics, you had to ask alot of questions
Overnattede 2 nætter i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback.

2/10 Forfærdeligt

SATORU

Overnattede 2 nætter i januar 2024
Svar fra GM den 22. mar. 2024
We appreciate your feedback.

10/10 Fremragende

Linda, Italy Cross

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a lovely hotel. Quiet and peaceful. Nice breakfast included. I enjoyed my stay.
Overnattede 4 nætter i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your kind review.

8/10 Udmærket

aldwyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

4/10 Dårligt

Scherrie Renee

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There were several issues, the WiFi didn't work well even in the common areas, the lights stopped working in the room we reported it in the morning when we went out and the maintenance man had just come from the room after 4 upon our return, the breakfast is limited, couldn't get an extra pillow and when inquired about it, the receptionist told me they were busy so housekeeping didn't get to do it and they have left for the day. The phone in the room never worked even after reporting it no one ever came. You have to pay 20 dollars to get a pool towel. The chefs at breakfast were accommodating and Jada at reception was friendly.
Overnattede 2 nætter i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

glenn

Rejste med partner
Noisy barking dog woke us up several times. No screens on windows or patio door. Only sheets on bed and no blankets in closet. The bathroom sink had to plug and someone had already obviously lost a toothpaste cap. Free breakfast but food wasn't very good. Chose to stay here 1 night before our scheduled stay down the street because it was convenient. Pros they have a decent deep pool, an elevator, front desk staff pleasant. Know that this is not on the beach side if that is what you're looking for. Room overlook pool and inner courtyard.
Overnattede 1 nat i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

Sula Oklie

The front desk staff was very helpful and friendly .The room was dated shower curtain had mold on it paint on ceiling was chipping off
Overnattede 6 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, service og personale
Affordable hotel with great breakfast
We stayed here for four nights at Sunbay Hotel. The rooms were large and spacious and the staff was very friendly and accommodating. The breakfast was awesome, really tasty things like hash browns, sausages and cod. Really liked the banana bread too. There were a few things that could use some improvement. We stayed in room 209 and it was large but I wish they would repaint the room, fix the WiFi, and make sure both pillows were soft. We had one hard pillow and one soft. Also the lamps had different light bulbs. One was a lovely warm light and the other was a not so nice led light. I think just a few small improvements would make this hotel great. I wish I could’ve turned on my balcony light too. For the price it was fine and I still really enjoyed my stay. Perhaps I would stay here again.
Overnattede 4 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your review. We are working on addressing the areas you highlighted.

6/10 Okay

Kenji

Synes ikke om: Rengøring
Comfortable but the room with thin walls and the shower with little water volume gave negative feelings.
Overnattede 2 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback.

2/10 Forfærdeligt

Jeanmarc

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

WINSTON

My first ever bad review. It took almost an hour for them to give me a room cause it wasn’t ready and mind you I arrived after 430pm. There’s no iron it ironing board had to call to get it and I had to call around 3x. There’s no vending machines or they don’t sell no drinks in the premises no beach or pool towels. The staff was friendly and pleasant just the sevice was lacking
Overnattede 2 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

10/10 Fremragende

Tonya

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra GM den 22. mar. 2024
Thank you for your kind review.

10/10 Fremragende

Omar

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

6/10 Okay

David

Synes godt om: Rengøring
Memorable for the wrong reasons.
A disappointing stay in a hotel lacking maintenance. All staff however were pleasant and kind with one exception, a Night ‘Manager’. Despite check in problems for many guests, the reception staff remained calm and helpful. Serving staff were all kind. The maintenance needs adressing and i would not recommend this hotel as a result. AC - Non functional. WiFi - Non functional (4/5 Days) Fridge - Non functional. Warm Water - Hit & Miss. However a partial refund was asked for and recieved. Thankyou.
Overnattede 5 nætter i december 2023

8/10 Udmærket

ROBERT

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i december 2023

8/10 Udmærket

Wayne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i december 2023

4/10 Dårligt

Khadija

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Some of the hotel staff were unfriendly. Arrived at half 3 to check in and had to wait half an hour to get into my room. Trolleys were being rolled up and down the corridor all the time. The room's door to the gallery couldn't lock. Breakfast on new years day started late...about half hr after the scheduled start time. I will not stay here again.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Elena

Synes godt om: Rengøring
Overnattede 5 nætter i december 2023

6/10 Okay

jenelle

Overnattede 4 nætter i december 2023

2/10 Forfærdeligt

NADIA

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No towels provided, no blankets. Air conditioning not working. Nath soap provided was dish soap. Went over the Christmas period & the restaurant was closed. No foid amenities or alternatives for diningvwas available. Staff did not care that guests did not have food available. No drinking water was available also.
Overnattede 3 nætter i december 2023

4/10 Dårligt

david

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
a new paint cover does not enough to hide the building condition
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

EVELYN GIROD

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Osvaldo Miguel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un lugar tranquilo con un staff joven de trabajo, volvere pronto
Overnattede 1 nat i december 2023

6/10 Okay

Aaron, Bronx

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Needs extensive updating.
Overnattede 5 nætter i december 2023

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel was a great base, the staff were very friendly and helpful, the Manager was amazingly friendly and helpful with a couple of requests. The room was big, clean and comfortable and also very quiet the whole time we stayed there. I would recommend this hotel for people that want a quiet stay a bit away from any facilities etc but it suited myself and partner as we jumped on buses to Bridgetown beach and other places to explore. Thank you Sunbay.
Overnattede 11 nætter i november 2023

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, værelsets komfort
Tuve inconveniente con el sanitario y no lograron resolver. La habitación tenia unas puertas que conectaban a otras 2 habitaciones y aunque no tenian acceso, eso quitaba la privacidad, se podia escuchar de una habitación a la otra
Overnattede 7 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

janet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the staff. They went out of their way to accommodate I did not like the cold showers. In the 4 days I only had hot water once and it was sporadic. The hotel is nice and I would stay there again.
Overnattede 4 nætter i november 2023

6/10 Okay

Shivanand

Synes godt om: Service og personale
Hotel is dated and needs upgrading. Very friendly staff who went out of their way for me
Overnattede 3 nætter i november 2023
Svar fra GM den 25. nov. 2023
Thank you for your review.

8/10 Udmærket

Shewane

Overnattede 3 nætter i november 2023

8/10 Udmærket

Lorna

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
We stayed for just 1 night and the room itself is lovely and comfortable and very clean. The staff on the front desk were very helpful and friendly. The property itself looks tired and in need of a bit of a make over. We were disappointed that we could not get an evening meal on site and actually had to go to your sister hotel for this. We did have breakfast on site, which was really nice. It also states on the internet that you have a gym, but we were told that this too is at the sister site.
Overnattede 2 nætter i november 2023
Svar fra GM den 13. nov. 2023
Thank you for your review. We hope to be able to extend our Restaurant service to dinner very soon. I think there may have been a miscommunication as we have a fully equipped strength and conditioning gym on property.

8/10 Udmærket

RICK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
More lighting in the parking lot
Overnattede 2 nætter i oktober 2023
Svar fra GM den 27. okt. 2023
Thank you for your feedback. We will look into your suggestion.