"We were upgraded to a suite by the General Manager, which offered a breathtaking valley view. We truly enjoyed the experience and greatly appreciated the thoughtful gesture."
"We fully understand that it is an old hotel we stayed at, so you could definitely see the usage of the hotel from time and wornness… when you entered the hallway, and more specifically the assigned room, there was a smell of cigarette smoke - as if it was in the ventilation system… :(
In general the cleanliness was OK, but felt very superficial/done quickly.
The reception could not assist with getting cabs / pickups, only provide numbers we could contact ourselves.
Did not use the Spa, but it...
"Staff was not knowledgeable about what was required at the check-in and kept blaming Expedia for the goof ups. I arrived late night on the day of my check-in and had some senior citizens with me and they would not let us check-in bcos one of the 5 guests did not have Adhar card with them. I had my Drivers license, Passport copy and also my Pan card and they insisted they needed my Adhar card only and at that point we insisted that if they wanted anything specifically they should have listed that...
"First the positives. The rooms are well maintained. The gym is clean and has top notch equipment. The food is really excellent and has no garlic no onion options. Housekeeping is really good. The beds and comforters and pillows are superb quality.
Now for the not so good news.
The staff is quite untrained and unprofessional. Some of them were fighting at the front desk and being utterly disrespectful. Not something a guest should ever witness.
For food room service, they literally make you...
"Excellent property and excellent views, great ambience outside the room, externally everything looks and feels like a luxury resort. Inside the room is not pleasant, everything is low class / middle class. Service is near zero. No room service not even can you ask for a favor to be brought to the room, like a beer or a sprite. Food spread & quality is very average. Breakfast finishes at 9-30 am, so you can’t be lazy at this resort if you want breakfast. Restautant and reception area ambience is...
Den laveste pris pr. nat baseret på to voksne for én nat, som er fundet inden for de seneste 24 timer. Priser og tilgængelighed kan ændres uden varsel. Yderligere vilkår kan gælde.