Hoteller i Mathews

"It was ok for one night after a long drive but the room is in need of serious renovation. Too many issues to name."

"The kitchen would have been sufficient but we ate out the whole time. The staff was friendly, helpful and so cheerful Did not eat breakfast. "

"Front desk clerk was great! Everything was excellent except bkfst wasn't hot. Room was very nice. All good. "

"The first room we got had a totally worned out bed/madress so we asked for a room change and was met by a really offensive and aggressive attitude by Kamia. I have stayed in 200+ hotels around the world and never experienced anything quite like this - beyond unproffessional behaviour. Got a new room but beds were the same worned out state and furniture really used. Halls and room were in need of a good clean. Oh and the swimming pool we booked it for…will not be open this summer. They just...

"Just a bad stay all around man. We arrived after a maybe 5-6 hour road trip driving due to traffic. We arrived very tired, I had booked a room with 2 queens. They had no rooms available with 2 queens. Hilton nor Expedia reached out to tell me before I made this booking. I had remembered at booking there was a junior suite that atleast had a coach for me to sleep on and a bed for my 2 daughters. Upon asking about this room I was told basically. “ nope it’s different price”. Never even asked did I...

"Just a stop on the way. Easy to find. Nice place. Good beds."

"Housekeeping leaves A LOT to be desired. There was poop droplets on the bathroom floor. Shampoo and conditioner from the wall dispenser was running down the wall in the shower. There was also a 2 1/2 inch tree roach running around in there that I had to trap with a plastic cup and flush down the toilet. There was a milky white substance that stained the sofa. The desk, mirror, and bathroom counter had nasty smudges and residue on them that you could see and feel. The microwave didn't work....

"Careful where ya park "

"Room was not clean, plastic over the smoke alarm, toilet paper stuck in the peephole. Bathroom ick. The staff were all wonderful, super friendly. "

"The view of the lake is wonderful. The hot shower is heavenly. And the morning breakfast hit the spot."

"It's a small, manageable and recently remodeled hotel. Nice gym, convenient breakfast. Nextdoor to a Starbucks. Easy to get up/down elevators quickly. Very cool, old building that has been converted so lots of character. Many places to eat/drink within walking distance. Parking is indeed a litlte tricky... in an attempt to avoid the expensive daily parking rate I was paying the parking meters off and on the entire stay. Adds a bit of needless fretting but not a huge deal. Front desk staff could...