Hoteller i Mataram

"We booked a trip for 2 adults and 2 kids (5 and 9) and were only provided one bed. We got a terrible folding bed after complaining. We were made to sign a waiver of liability for injury or death of our children, because the hotel was not suited for children. We booked an all inclusive package and were met with the message that tap water was all that was included besides meals. Only after several complaints to you and the hotel, did they agree to include non alcoholic beverages. This is not all inclusive. This is full board. When you pay significant money for all inclusive, you don’t expect to have to pay for a (not very good) coffee and a local beer. The view is amazing and the staff is generally friendly. They are not at fault for poor management."

"Fantastisk ophold, sted, beliggenhed og fasciliteter. Maden lidt kedelig, men fin. Har kun positivt at sige."

"Alt var perfekt - det var magisk og fantastisk - det eneste negative var at det ligger en km fra havnen og er derfor langt med kufferter "

"Vores værelse var meget slidt ift billederne på siden. En smuk udsigt. Sengen var sten hård og ingen mulighed for room service. "

"Super godt hotel - og meget service minded personale - ligger fredelig lige ned vandet "

"Dejligt ophold på Aston Sunset Beach Resort. Venligt og imødekommende personale. Fin rengøring af værelset hver dag. "

"Lidt slidte værelser, skønt poolområde. Poolen åbner tidligt, men poolehåndklæderne kommer først v 9:00 tiden. Et fantastisk sted rolige omgivelser, smukt og lige ved stranden, helt sikkert et sted jeg kan anbefale til et længere ophold. "

"This is a great place, quiet, secluded, beautiful, service mindede staff, all smiling all very personal. Loved the yogasessions in the morning, the breakfast and all the included services, like snorkling, kanoying, etc."