Hoteller i Massena

"Property was very clean and comfortable. The breakfast was lacking. "

"Nice area and very well taken care of for an older style motel. "

"Clean bed and the shower worked…."

"clean room friendly staff"

"A wonderful stay. The entire hotel was recently renovated. My room was perfect. A very comfortable bed with a couch. The bathroom area is large. Well decorated, clean, and quiet. The weight room was nice. Breakfast was good- a nice selection of hot and cold foods. Very close to Clarkson. "

"The room was very clean and comfortable. The only issue that we have is that the showerhead did not work and it was difficult to shower.. "

"We only stayed for one night. However, we were impressed by the accommodations. The room was a great size. Two Queens and a sofa bed was perfect for our family. Very spacious with two TVs. I also appreciated the extra hooks to hang clothes/jackets in the room. Extra hooks in the bathroom to hang towels for our family as well. Only minor thing was that we booked for 5 people and there were only 3 towel sets available. Not that we couldn't ask for more. Great selection of breakfast. Very clean....

"Clean room. Pet friendly "

"The so location is beautiful. The door every keypads being programmed to the last 4 of your phone number is very convenient. I liked the heated tile floor in my bathroom and the bed was comfy. Breakfast is very basic, the shades and curtains in my room let in a lot of light and bring near the entryway meant I heard everything. Not what I expect for $200+ for a night."

"Clean rooms, friendly staff. Would happily stay again :)"

"Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating. "

"Great lication, quiet building."

"Upon arriving at the property the entire area was covered in snow and very unsafe to walk . I started itching while I was sleeping and woke up to my bed filled with bed bugs. Staff was called and I was relocated to another room and told the manager would contact me which never happened. I reached out to the property and finally got in touch with the manager only for him to say his apologies after I told him I’m currently home and still itching . He then said I should go see a doctor for the...

"We couldn’t stay as it was -8 and the heater wasn’t working. They offered a small space heater but that was not going to be enough for that cold of weather. It forecasted to get to -15 that night. They are also refusing to issue a refund."