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Anmeldelser af Super 8 by Wyndham Massena NY

2 out of 5
Super 8 by Wyndham Massena NY
84 Grove St, Massena, NY

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 212 af i alt 762 anmeldelser" "
Bedømmelse på 8 − Udmærket. 337 af i alt 762 anmeldelser" "
Bedømmelse på 6 − Okay. 139 af i alt 762 anmeldelser" "
Bedømmelse på 4 − Dårligt. 44 af i alt 762 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 762 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

ALLAN

Overnattede 1 nat i april 2024
Svar fra Vj den 6. maj 2024
Thank you for your review we hope to see you again.

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location is OK. Staff very friendly and accommodating. The handicapped access rom was excelent.
Overnattede 3 nætter i april 2024
Svar fra Vj den 14. apr. 2024
Thank you for your review, we hope to see you again.

6/10 Okay

teresa

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
The property was very convenient to all attractions. Staff very pleasant. I found the room to be pretty clean except for the Blankets needed to be cleaned. We went out and bought blankets Other then that experience, our stay was very nice.
Overnattede 2 nætter i april 2024
Svar fra Vj den 13. apr. 2024
If you have any problems with the room you have to call the front desk and we will fix it or try to immediately.

4/10 Dårligt

Ken

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Stayed one night, room was clean, however there was an old recliner chair I would not sit on (looked disgusting), the bathroom faucet was very loose and I was waiting for it to blow off and the tub had brown stains on the bottom - i would not get in for a shower. The walls and ceiling is very thin so at 5AM I heard everything over top and next to me. People walking, going to the bathroom, caughing etc.
Overnattede 1 nat i marts 2024
Svar fra Vj den 26. mar. 2024
Sorry for your inconvenience, if you have any issues with your room you should let us know right away. We will come and look everything up and if we can not fix it we can always offer you to stay in a different room. If you don't tell the front desk once you spot these issues we can't help you.

10/10 Fremragende

Jeramie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Vj den 21. mar. 2024
Thank you for your review, we hope to see you again.

8/10 Udmærket

Amanda

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very nice and helpful, the room was very clean. The parking lot was very small. There weren't many amenities, but as I was only there from midnight until 9a.m., I didn't need many. The shower was fairly narrow, and there wasn't a microwave. The room description did NOT list a microwave though.
Overnattede 1 nat i marts 2024
Svar fra Vj den 21. mar. 2024
Sorry for your inconvenience we are working on the problem , thank you for your review.

8/10 Udmærket

Suk Bun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
nice, clean
Overnattede 1 nat i marts 2024
Svar fra Vj den 11. mar. 2024
Thank you, we hope to see you again.

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale
The breakfast was packages of oatmeal Walmart mini muffins and coffee. I saw a toaster but no bread or bagels or jams
Overnattede 1 nat i marts 2024
Svar fra Vj den 11. mar. 2024
Thank you for your stay, we hope to see you again. Breakfast is just grab and go and due to local staff shortage we have a minimum breakfast

6/10 Okay

Joseph

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
They tried hard,but the fan in the bathroom had so much dust it was falling on towels. And light bulb was burnt out
Overnattede 2 nætter i februar 2024
Svar fra Vj den 11. mar. 2024
Sorry for your inconvenient we replaced all of the bathroom fans. Thank you for your stay

8/10 Udmærket

Wayne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel room was small but very lean and everything in the bathroom was working well no clogging and water pressure was good. The room ac/heater was off when entering the room sometimes results bad smell but this one did not smell.
Overnattede 1 nat i februar 2024
Svar fra Vj den 11. mar. 2024
Thank you for your review, we hope to see you again.

8/10 Udmærket

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
person at the front desk was very polite and kind.
Overnattede 2 nætter i februar 2024
Svar fra Vj den 11. mar. 2024
Thank you for your review, we hope to see you again.

8/10 Udmærket

KORIN, Berlin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff friendly and helpful. Very clean.
Svar fra Vj den 29. jan. 2024
Thank you for your review we appreciate it. We hope to see you again.

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Honestly, I had pretty low expectations of a place in such a rural area. I was kind of expecting mildew, mold and drafty but it was very clean, updated and comfortable. I was very pleasantly surprised. Would definitely recommend and would stay away.
Overnattede 2 nætter i januar 2024
Svar fra Vj den 29. jan. 2024
Thank you for your review we are glad you liked the hotel. We hope to see you again

4/10 Dårligt

Ashlee

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We stayed here as a last minute get away, paid $116. Not too expensive, but not motel price either, a nice middle ground. We got inside and the foyer seemed managed, not well kept but managed, at least. After check in we made it up to our room for a once over safety check. During that check we noted that the shower head was rusty and filthy, the vent in the bathroom was dusty and half falling out of the wall, the sheets on the bed seemed to have a dark red stain on them along with hair & other stains, and the room itself stunk. Last minute/cheap or not, I definitely had higher hopes & certainly won’t stay here again.
Overnattede 1 nat i december 2023
Svar fra vj den 9. jan. 2024
Sorry for your inconvenience,

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
Great,friendly service.
Overnattede 5 nætter i december 2023
Svar fra vj den 9. jan. 2024
thank you,

8/10 Udmærket

Cristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was good we stayed here in October and we found the place was convenient and clean and close to restaurants and reasonably priced
Overnattede 2 nætter i december 2023
Svar fra vj den 9. jan. 2024
Thank you,

8/10 Udmærket

Kevan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No credit for staying
When we tried to check-in, the super 8 computer wi-fi got scammed and we had to come back in 2 hours to check-in. The clerk could not even give us the key for the room and seems to be confused. because it was a weekend, there was no superior around to advise him. My laptop had been previously logged in to their wi-fi and got hacked to. It is still in the shop while the Tech tries to figure out why I can't log on to my system. After they got their website back, we were able to get our room and the rest of the stay went smoothly. Unfortunately, we did not get our room credit for our Hotels.com account and missed out on our free room. Tough break.
Overnattede 1 nat i november 2023
Svar fra vj den 9. jan. 2024
Sorry for your inconvenience,

10/10 Fremragende

Joseph E

Overnattede 3 nætter i november 2023
Svar fra vj den 9. jan. 2024
thank you,

10/10 Fremragende

Gary

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Vj den 7. nov. 2023
Thank you for your review we hope we see you again.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It's a mediocre local place to stay, not wow, not terribly bad. The weekend price was definitely way too much for the place and the service.
Overnattede 2 nætter i oktober 2023
Svar fra Vj den 7. nov. 2023
Thank you.

8/10 Udmærket

Cristina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was close to my son's university and reasonable prices
Overnattede 2 nætter i oktober 2023
Svar fra VJ den 1. nov. 2023
Thank you for your review We hope we see you again.

10/10 Fremragende

Christien

Overnattede 2 nætter i oktober 2023
Svar fra vj den 9. jan. 2024
thank you,

10/10 Fremragende

Ava M.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for a night or two. Near a shopping plaza and restaurants.
Overnattede 1 nat i oktober 2023
Svar fra VJ den 28. okt. 2023
Thank you for your review. We hope we see you again.

8/10 Udmærket

Alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 2 nætter i oktober 2023
Svar fra VJ den 28. okt. 2023
Thank you for your review. We hope we see you again

10/10 Fremragende

Teresa

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice close and quiet
Overnattede 2 nætter i oktober 2023
Svar fra vj den 24. okt. 2023
Thank you for your review We hope we see you again.

2/10 Forfærdeligt

Philippe

Je voulais réserver à Cornwall en Ontario et j’ai eu Cornwall dans l’état de NewYork
Overnattede 1 nat i oktober 2023
Svar fra vj den 24. okt. 2023
When you book a room online you have to make sure the place you are booking is the exact place you want to go.It was a mistake on your side and you never came to our hotel in Massena NY and you are writing us a bad review..

8/10 Udmærket

Julienne

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Weekend stopover
An okay stay. Did not like the stairs due to me having a walker and one of the rails was loose. Otherwise everything else was fine
Overnattede 1 nat i oktober 2023
Svar fra vj den 16. okt. 2023
Sorry for your inconvenience, if you have any problems you have to let us know right away. Sorry we do not have an elevator. Next time when you book a room try and ask for the 1st floor

8/10 Udmærket

Todd

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra vj den 9. okt. 2023
Thank you for your review.We hope we see you again.

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Owner is very nice. Rooms were very nice!
Overnattede 2 nætter i oktober 2023
Svar fra vj den 9. okt. 2023
Thank you for your reviewWe are glad you enjoyed your stay.We hope we see you again.

8/10 Udmærket

luis

Overnattede 2 nætter i oktober 2023
Svar fra VJ den 28. okt. 2023
Thank you for your review

10/10 Fremragende

Garrick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vijay runs this place perfectly. Clean, comfortable, very friendly staff
Overnattede 3 nætter i september 2023
Svar fra vj den 2. okt. 2023
Thank you for your review, we really appreciate it.We hope we see you again.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra vj den 4. okt. 2023
Thank you for your review, we hope we see you again.

10/10 Fremragende

Cassandra

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only stayed one night but was very satisfied, room was clean and staff was friendly.
Svar fra vj den 26. sep. 2023
Thank you for your review, we are glad you enjoyed your stay. We hope we see you again.

10/10 Fremragende

Carol

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Management is very friendly and helpful
Overnattede 1 nat i september 2023
Svar fra vj den 23. sep. 2023
Thank you for your review, we really appreciate it. We hope we see you again.

10/10 Fremragende

TONI

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra vj den 21. sep. 2023
Thank for you review we really appreciate it, we hope you come again.

8/10 Udmærket

Donald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bright night
Light shining through the window at night, otherwise a decent place.
Overnattede 3 nætter i september 2023
Svar fra vj den 14. sep. 2023
Sorry this is a problem we heard for the first time, but we are going to look into it and we will fix at as soon as possible

8/10 Udmærket

Joyce

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Value
Staff and accommodations exceeded my expectations, the breakfast not so much.
Overnattede 1 nat i september 2023
Svar fra vj den 14. sep. 2023
Thank you for your review, we are trying to find some good help as soon as we have enough staff we will open breakfast again

10/10 Fremragende

Linda

Overnattede 2 nætter i juli 2023
Svar fra vj den 2. okt. 2023
Thank you for your review.

10/10 Fremragende

Hailey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely accommodating
Overnattede 1 nat i september 2023
Svar fra vj den 7. sep. 2023
Thank you for your stay, We hope you come again.

10/10 Fremragende

glen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good service Been here few times From ottawa
Overnattede 1 nat i september 2023
Svar fra Management den 2. sep. 2023
Thank you for your review. We are thrilled to se that you enjoy our property! We hope to continue providing you with a great experience!

8/10 Udmærket

derek

Overnattede 1 nat i august 2023
Svar fra vj den 21. sep. 2023
Thank you for review, we hope we see you again.

4/10 Dårligt

ROBERT

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2023
Svar fra Management den 1. sep. 2023
We are very sorry to see that you did not enjoy your stay with us. We hope we may provide better service in the future!

8/10 Udmærket

Maria

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Clogged drain in bathtub
Overnattede 1 nat i august 2023
Svar fra Management den 28. aug. 2023
Thank you for writing your review. We are sorry for the inconvenience you faced during your stay. We hope next time we can provide a better stay!

6/10 Okay

Jeffrey

Basic stay
Overnattede 1 nat i august 2023
Svar fra Management den 27. aug. 2023
Thank you for writing your review. We hope next time we can leave a greater impression during your stay!

8/10 Udmærket

Margaret, Atlantic Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff, excellent cleaning staff and immaculate room
Overnattede 3 nætter i august 2023
Svar fra Management den 27. aug. 2023
Thank you for writing your review. We are thrilled to se that our staff made it such a great stay for you!

8/10 Udmærket

aminta

Rejste med familie
Synes godt om: Rengøring, service og personale
I always stay at this property whenever I drop my son off to college. The hotel is clean and neat , there is a shopping center across the street and the staff are very nice
Overnattede 1 nat i august 2023
Svar fra Management den 26. aug. 2023
Thank you for writing your review. We are thrilled to see that you enjoyed your stay and look forward to seeing you again!

10/10 Fremragende

Ronald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Handy
Overnattede 3 nætter i august 2023
Svar fra Management den 19. aug. 2023
Thank you for reviewing your stay. We are glad you enjoyed your time with us!

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient to everything
Overnattede 5 nætter i august 2023
Svar fra Management den 17. aug. 2023
Thank you for your review. We are glad to see that you enjoyed your time with us!

8/10 Udmærket

MICHAEL

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect. Highly recommend
Overnattede 2 nætter i august 2023
Svar fra vj den 16. aug. 2023
Thank you for your review, hopefully we see you soon.

8/10 Udmærket

susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good. Thx
Overnattede 1 nat i august 2023
Svar fra Management den 1. sep. 2023
Thank you for your review. We hope to see you again!