Hotel i Masonville, London

"Great hotel "

"Good for budget stays in a quiet location "

"The staff was not there when we arrived, they were grocery shopping. The tv didn’t work. The room was nice and very good and clean. The staff was not at the desk in morning either."

"I paid a 100.00 security deposit and still have not received the credit for it. Room was in excellent condition when we left. Reception said it would take up to a week to get the credit on CCard back. Its been a week and still no credit for the 100.00."

"Very pleasant staff. Good location in St. Mary's. Nice place to stay. The traveler does need to be aware of the staffed hours are something like 9-6. Refrigerator in the room. Clean room."

"Great place to stay! Great rooms! Excellent service"

"Later check out time "

"Clean room "

"No slippers provided, ( they said will provide when booked) called the front desk, and just say sorry at first place. Then I complain, because no slippers, how could we do the bath. Then they suddenly drop off slippers. Also, when we check in, they mentioned we could take drinks from minibar, no charge. We took the water and coke. Then we got charged when we check out. Very disappointed experience."

"Just a tired old place. "

"Nice clean room, well laid out. Very comfortable bed! I didn’t have time to have the breakfast but it smelled wonderful."

"yes"

"Rooms were spotless, bedding new and beds extremely comfortable. While the hotel is a little out of the way, it is quiet, the front desk person was extremely welcoming and helpful and the breakfast was probably the best we've ever had at a hotel that included it. Highly recommend it."

"Lets start with the best part, which was staff. Everybody, the people at the front desk and cleaning crew were amazing, helpfull and very friendly. They made our stay very comfortable. Now the room - pretty spacious, with comfortable bed. I wish there was an extra blanket in the room, as it was a bit on the chilly side, even after adjusting the thermostat. The shower was good, with a good water pressure (which is not that common in many hotels) The hotel itself needs a lot of updates, it is...

"There isn't bottle water in the room."

"Breakfast was great. Lots of options, although we did have trouble with cream that had soured. Staff were quick to fix. Fairly clean - some garbage left on tables by other patrons that wasnt cleared off in the time we ate. Exterior of hotel leaves some desirability. Main parking is at back, and its quite dark. Lucky to score parking spots outside our room."

"The bed was squeaking too much. "