Hoteller i Marshall

"Good "

"ROOM WAS NICE AND CLEAN. THE STAFF WAS VERY ACCOMODATING WITH A 7 HOUR LATE CHECK OUT. FOOD WAS GOOD IN RESTAURANT. WE TALKED TO THE HOTEL MANAGEMENT ABOUT COMING BACK FOR CONFERENCES IN THE FUTURE OVERALL A NICE PLACE TO STAY A FEW DAYS "

"The staff were excellent — warm, professional, and genuinely helpful from start to finish. The property and lodges are clean and well kept. It sits quietly entrenched in nature with an authentic tropical vibe and plenty of hidden gems to explore. The tours were fantastic, drawing on a beautifully preserved natural environment that feels truly untouched while unearthing some really great historical finds from the early 20th century. The beach was the crown jewel — phenomenal views with...

"Poor customer service. Tried to upgrade my room but it never happened. Could not get service to help with concerns in room. "

"Unfriendly and rude receptionist"

"No pool"

"The lights kept going off."

"Our stay after a week of very hot weather was relaxing and refreshing. The ocean was awesome and the staff made the stay very enjoyable. We ate at the restaurant and the food was very good but service could have been a bit faster. We had a late flight and they allowed us to stay and use the pool and relax until we left at 4. I would definitely recommend the hotel and would stay again! "

"The property was very dirty, the room was not ready for me to check in, the manager claimed the payment I made to cover my stay had not been reflected in their account. The room shown to me was very dirty and no air conditioning in the room, the bed covers or sheets were dirty and stinking. The hotel does not resemble what was advertised in Expedia web site. I DID NOT STAY AT THIS HOTEL DUE TO ALL OF THE ABOVE."