Sæsonbestemt udendørs pool, åben fra kl. 08.00 til kl. 18.30, parasoller
Tjek tilgængelighed

Anmeldelser af Club Anastasia Hotel

Club Anastasia Hotel
133 Street No: 9, Marmaris, Mugla

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 2 af i alt 10 anmeldelser" "
Bedømmelse på 8 − Udmærket. 2 af i alt 10 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 10 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 10 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 10 anmeldelser" "

7,2/10

Rengøring

5,4/10

Service og personale

7,0/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Adalaine

Synes godt om: Rengøring
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Ronald

Rejste med partner
Synes godt om: Rengøring, faciliteter
Arrived before check in time but reception very helpful and allowed us to use facilities before actual check in time. Very busy and quite noisy around pool area. Staff very helpful and friendly. Personally music around pool too noisy but younger visitors enjoyed Food at bar and breakfast good choice and good quality. Problem with drink choices which had run down and awaiting delivery. Overall enjoyed our short stay
Overnattede 1 nat i august 2023
Svar fra Oğuz BOZKURT den 24. aug. 2023
Dear Mr. Ronald,Thank you for your kind review about your holiday experince at Club Anastacia. We will glad to host you again at your next visit to Marmaris.With my kind regards,Oğuz BOZKURT/ Hotel Manager

6/10 Okay

Fuat

Rejste med familie
Otelin konumu iyi. Fiyatına göre biraz vasat..
Overnattede 2 nætter i august 2023
Svar fra Oğuz BOZKURT den 24. aug. 2023
Fuat Bey merhaba,Değerli yorumunuz için teşekkür eder. Marmarisi bir sonraki ziyaretinizde sizleri tekrar ağırlamayı ümit ederiz. Saygılarımla,Oğuz BOZKURT / Otel Müdürü

4/10 Dårligt

Nathalie

Rejste med familie
Animation was so lazy, only did dart, food was not good
Overnattede 14 nætter i juli 2022

6/10 Okay

S, Birmingham

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When we arrived at club Anastasia , the receptionist told us the WiFi is only available downstairs in the lobby - which is not what it says on most websites. Also they told us we have to pay for AC in living area in our room which was £25 for the week. Also on the website it says the safe is included but when we got there we had to pay £20 for a safe to put our valuables in. We had to tell them to clean our room and they didn’t even come we had to keep reminding them to please supply extra toilet paper and to change the bed sheets. Some of reception staff are so rude and don’t listen to what you have to say . We had to change our bedroom once as the bed was broken. Overall the hotel does not look as it does in pictures. Don’t waste your time. The price is good but they get you to pay for extra things once you are there.
Overnattede 5 nætter i juli 2019

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale, værelsets komfort
Vasat
Odalarda internet yoktu Otopark yoktu Odanın penceresi kapanmiyordu
Overnattede 3 nætter i juni 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i august 2017

10/10 Fremragende

Aytaç

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2017
yorumlarınız için teşekkürler

8/10 Udmærket

Selma

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Çalışanlar laubali ve bilgisiz.
Overnattede 1 nat i juli 2017
yorumlarınız için teşekkürler

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale
Rude receptionist and manager.
I had booked a room (breakfast included) for three nights from Expedia online. When we arrived the hotel the gentleman at the front desk (Mr. Nuri) told us there was no room available.They gave us a room for two nights at a rate higher than Expedia had arranged. I think that the situation stems from the fact that there was an extreme demand due to the Ramadan Feast Holiday and the hotel administration was opportunistic.
Our customers' reviews highly unreal Our client has arrived at the hotel at 10 p.m. but was not booked on the Expedia system appear , this is not a problem caused by us. We said your reservation not appear on expedia systems but we gave him room by taking a 2 days with gate price and normally expedia price is lower than our gate price of course They reservation appeared in the systems on next day 3 days only room and we paid money back to them with 3 days free breakfast complimentary Our customer satisfaction in the forefront for our hotel , this reviews extremely biased and does not reflect reality.