Hoteller nær Marktplatz

"Super lækkert hotel, fantastisk service og meget lækkert mad, flot og rent personalet var meget professionelt. Kommer helt sikkert igen."

"We stayed for two nights at this reasonably priced, fairly new, and centrally located hotel in Frankfurt. Unfortunately, we will not be returning. The reason is simple: while the design appears modern and well thought-out, the actual execution is very poor. The hotel is severely understaffed, leaving the few employees in the 6th-floor bar responsible for nearly everything apart from cleaning. As a result, there is little time left to attend to the needs of the guests. Check-in must be done digitally at the bar, and when it comes to parking, staff can only vaguely suggest that there “might be an agreement somewhere.” There is no phone in the room, and no one available to provide assistance when trying to figure out how things work. The breakfast buffet is largely empty unless you arrive early, and the limited staffing conditions mean that any questions or requests for help are either ignored or met with visible stress. It is a shame, because this hotel has the potential to be a hidden gem in Frankfurt – but at present, it is far from that. I rarely write negative reviews, but in this case, it is necessary. The hotel urgently needs to create a better structure to support its staff so that they, in turn, can support their guests. As it stands, one is more likely to leave with frustration and stress than with satisfaction."

"Vi oplevede desværre et beskidt værelse, og larm fra folk der hængte ud på gaden det meste af natten, som umuliggjorde åbent vindue. Det var 26 grader, og der var ingen AC, så det var ret ulideligt, og det gjorde søvn svært. Derudover var det lydt mellem værelserne, så vi var desværre forstyrret af folk der snakkede og trampede rundt til kl. 3 om natten. Sikkert fint hvis man er ung og bare skal have et billigt sted tæt på byliv, men det duer ikke til en familie med børn, i min optik. Vi fik ok service, og personalet er venlige. Det største plus var en virkelig lækker morgenmadsbuffet, som reddede morgenen lidt, oven på knap 4 timers søvn. Den er pengene værd. OBS: Vi tog ikke fat i personalet omkring larm på gaden, og heller ikke at værelset virkede beskidt - der var andre problemer vi havde fat i dem om,kring, og vi var trætte, og magtede faktisk ikke at skulle brokke os over det hele, så vi prioriterede og fik håndteret det der var mest presserende. Jeg kan anbefale at gå den lille tur til hen til den italienske restaurant "Das Leben Ist Schön", som er under 10 minutters gang væk."

"Prisen taget i betragtning fremstod hotellet som slidt. Revner i loftet på værelset, vandhane i dårlig stand på badeværelset og ingen skraldespand på værelset og ej heller bortfjernelse af affald i forbindelse med rengøring der ikke bestod af meget mere end at sengen var delvist redt"

"Man skal downloade en App for at kunne tjekke ind🙄🙄"

"Et rigtig godt ophold, flot hotel og der manglede ikke noget "

"We had such a nice stay from beginning to end. Room, bed, restaurant, bar - and especially the staf. A special thanks to the concierge Isabel, who helped us a lot with suggestions of restaurants, arranging transport and more, and also to the bartender (can't remember his name) on Monday and Tuesday evenings who gave us such a nice service and told us about the area and the hotel. We give the hotel and the staf our best recommendations. "