Hoteller nær Market Street

"Very well maintained hotel, central to everything. Only complaint , beds and pillows were terrible . It was like sinking in an air mattress :("

"Loved the location, hotel was beautiful"

"This room was very clean staff was helpful"

"It was clean and staff was very helpful"

"Crap customer service"

"I was extremely disappointed with my stay. The hotel was poorly maintained and did not meet even basic expectations for cleanliness, comfort, or safety. The pool area was dirty and clearly not being cleaned regularly. The hot tub was unusable because it was either scalding hot or completely cold, with no consistent temperature control. One of the biggest issues was the lack of air conditioning in the hallways and common areas. The lobby was unbearably hot, and our group repeatedly had to ask...

"Not worth the cost and lack of the amenities were not working and not communicated ahead of time nor was a discount offered for the outrageous resort fees."

"Hotel was easy to find and so quiet! The person checking me in was helpful in giving me directions to the closest HEB! (She told me she moved out of Texas for a few years and missed HEB so much.) Breakfast was well-stocked and yummy, with a nice variety of choices. Overall it was a good stay, and I would definitely book again. Only “complaint” was paying for parking. It was a minimal charge but the surface level lot was nothing special- no gate or security."

"We had a nice stay at the Drury and we were surprised by the kick back hour, incl the drinks and snacks. The hotel is nicely located near the Woodlands Mall and we had a very nice time at the hotel. "

"Yes it did"

"Mismanagement of building and surroundings. Terrible traffic noice and the door to the room didn’t close."

"Dont like the aircon is located next to the bed, the noice is amazing high. Coming back no I don’t think so"

"Wow, you get what you pay for. I understand this but damn…. The amount of dead cockroaches and the air conditioner covered in dead flies was shocking. The bathtub looks like it was transported from a crack house. I actually slept in clothes on top of the bed because everything just felt dirty. They should give you plastic booties so you can walk around the room on the carpet (it’s disgusting). Don’t believe me? Wait until you pull up, and you’ll know. It’s completely dark like it’s been...