4/10 Dårligt
Paula K., Guilford, CT
22. mar. 2025
Synes godt om: Rengøring
Food poisoning - Stilts - Tuna over salad
Nice property. Very young families - lots of kids - if thats your jam. Prior to arriving I received a phone call from some woman named Wafa interrogating me about my reservation number and not “seeing” me in the system & trying to save me 90 min at check in? I politely told her I would call her back & immediately phoned the resort to inquire who this woman is. After finally speaking to a supervisor she explained that it was a ploy to get me to sit through some vacation club sales pitch. How unprofessional to say the least. I told the supervisor it seemed like a scam & that she needs to change her approach. Had a salad with fresh tuna at Stilts on Sunday and spent the rest of the week battling food poisoning. Kinda ruined the entire experience for me but was at least able to lay in the sun and drink ginger ale all week. No one asked how the stay was when I checked out…so I shared my food poisoning experience at Stilts. The woman pulled out a piece of paper & took a few notes. Told me I may be hearing back from management. The irony is I recalled saying to my family after that first meal at Stilts that I could not eat their food all week - it wasn’t that good & did not feel healthy. Then I awoke with food poisoning. I purchased this vacay via a third party vrbo/candy vacay so not a Marriott Vacay Club member like most. Definitely would not pay same to stay here again. Vacay on Marco annually more value at other resorts.
Paula K.
Overnattede 7 nætter i marts 2025