Hoteller i Mapleton

"The cottage is in need of a deep clean. The bed around the mattress was filthy with dust, hair and cobwebs underneath. The same behind the bedside cabinets. The vinyl sofa in the lounge smelt like a regiment of overweight sweaty men had spent a few summers sitting on it and gently marinating the vinyl until it stunk of stale sweat. We had to disinfect the entire thing with spray. It still smelt bad afterwards. One for the local tip I would suggest. "

"The staff were all really attentive and friendly. The food was delicious! There are still some renovations going on but it didn’t spoil our stay. It’s going to be lovely when it’s completed. Thanks for a great stay."

"The staff were very welcoming, helpful and interacted with customers warmly, we were watching while having a drink and meal in the bar as well as our own experience. The room looked liked it had been redecorated fairly recently and was clean. Two tower fans were provided which helped as the sun shone into our room in the day. The location worked well for us, being on the edge of town, as we wanted a quieter location. There were plenty of parking spaces available. The breakfast was cereal and a...

"Lovely building with stunning gardens. I definitely recommend their on site restaurant too. Great food at really reasonable prices."

"The attendance by the restaurant staff were great for both breakfast and dinner."

"Housekeeping only available on request which isn’t clear on website"

"Absolutely perfect stay as a solo traveler. The hosts were considerate and thoughtful and the room was spotless. Also a very nice English breakfast in the morning with plenty of options."

"How friendly the staff were and clean and tidy everything was"

"We had a fantastic stay at The Family Tree. The staff were friendly and helpful, the room was lovely, clean and quiet. And the breakfast was amazing! Just a few minutes’ drive from the Tramway Museum, or a lovely 40-minute walk along the canal to the Hurt Arms in Ambergate. In the end, we were sorry that we were only staying the one night; wish we could have stayed longer. We will absolutely stay here again the next time we’re in Derbyshire!"

"Lovely property in countryside attached to a very well maintained golf course. No bath robes, slippers or safe in the room which I would have expected for a hotel of this type and price point. Very clean and well looked after. Helpful, pleasant local staff."

"I don’t know if the single room isn’t used much, but there was spider webs in the corners, you could feel the spring in the madras. The window was worn out. The daily cleaning was ok. "

"The hotel is fabulous, the staff are incredibly friendly and the rooms are clean and luxurious. The only thing that could be improved is to fit air conditioning in the rooms. At night the room became quite stuffy and it's not possible to open patio doors at night. Apart from that - amazing"

"The property was in the least to say grubby and I shudder to think what the hotel inspector with white gloves on the tv would make of the hotel The front of house personal wore the same clothes for the duration of our stay and everything she did seemed to be an effort"