Hoteller nær Mantua Center Public Common

"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the...

"The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. "

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"Good experience overall. Relatively clean but aged and worn carpet. Staff was friednly and attentive. Shout out to Sai for being very helpful. "

"The room was bare bones but clean, I only slept there. I was very happy for the price."

"The hotel and room were not kept up well. It looks like they havent updated anything in 30 years.The A/C worked fine. I didn't eat breakfast. It's criminal to call what they had a gym. It's literally the worst hotel gym ever. The pool closes at 8pm. Boo. The family that owns the place was nice, but they treated the lobby like their own living room. Barefoot, feet on the table, etc. Not very clean and definitely unprofessional. I hate to leave a bad review, but I would not recommend this place."

"Had an issue with the tv where the internet stopped working. Within 10 mi utes of notifying them they were on the case and had it fixed within the hour, fantastic service! Staff are lovely, very friendly and welcoming. Room cleaned well every day unless sign was put on door. Coming back to streetsboro and already booked my next stay here."

"Staff was very helpful"

"Very nice continental breakfast spread. Fresh fruit and hard boiled eggs along with hot coffee and oatmeal. "

"good stay "

"Terrible experience. Got into my room, sat down in the bathroom and had no toilet paper. Room had dirty, damaged carpet, furniture was run down. Tile in bathroom was coming off the wall and half the lights didn't work. 50% of the time I tried to flush the toilet I had to reach into the tank and fiddle with the guts to get the tank to fill with water! Awful!! In the morning I tried to take a shower and the handle wouldn't come up to make the water come from the shower head. I went to the...