Hoteller nær Mankote Mangrove

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"To Whom It May Concern, This statement serves as formal documentation regarding concerns experienced during a recent lodging reservation. The accommodations and management of the property did not meet the reasonable expectations of transparency, consistency, and professionalism typically associated with hospitality services. During the stay, irregularities arose relating to the organization and oversight of the premises. These included confusion regarding operational management, inconsistencies...

"Amazing staff"

"Room with balconies was beautiful with a beautiful view of ocean. Lorraine (the owner) went above and beyond, driving us to a restaurant and taking us on a tour. She is a very sweet lovely lady, and provided coffee and treats. "

"I would have given my stay 5 stars but the staff communicates poorly I believe it’s more front desk and house keeping our first day there I ask them to have a happy birthday surprise for my boyfriends birthday and it was not noted but was noted was all the excursions I had to pay for then once the decorations was given it was hours after I requested it and the house keeper excuse was she stopped cleaning that why she’s late had that been communicated I would have waiting longer out of the room...

"Room was very comfortable and clean. Bed was great, air conditioning worked great. Wi-Fi was just OK. My only complaints were that there was very loud music coming from the neighbors on a Saturday night when I stayed there, and the road to the property from the main road isn't the greatest."

"It was like home away from home "

"A precious stay, with the best view, and extremely nice employees. Clean, and very nice daily cleaning. "

"Loved our stay at Tet Rouge - the infinity pool with the view of heaven, the view from our apt., the brief rain showers!, the lack of bugs, the service from EVERYONE, the food, the peace, the kindness."

"This property is simply amazing! If you're looking for a nice quiet, peaceful and restful vacation this is place to be. Excellent views, natural environment and located close to beautiful beaches and restaurants in the town of Soufrier. I fully endorse this place and if it was possible I would give it 10 stars"

"Great staff. We would visit again. The luxury villas were fantastic."

"My husband and I stayed in the Romantic Room with an unbeatable view of the Petit Piton. The small plunge pool in our room was also nice. The only drawback to this property is the food. Breakfast is included but is nothing special. We had lunch and dinner once at the hotel. Prices are steep for what you get in terms of quantity. The staff was very kind and helpful, and we enjoyed the excursions we booked through the hotel. Despite the lackluster food, we would stay here again."

"The property is across the road from the water Falls. The pool is nice and picturesque. I recommend bringing food or going shopping as nothing is near by."

"I absolutely loved this resort. It gave such a “ at home” feeling. Stayed in chestnut room 1 which had a perfect view along with a huge patio and hammock to sleep on. The room Was clean and spacious they decorated It for my birthday. Staff was very friendly and informative. Now this resort is very quiet and not a turn up spot so It was perfect for going out to party/do excursions and come back to get all the rest needed. The infinity pool was amazing. There is a bit of a walk from the room to...

"The view from this hotel is to die for, pure sea and nature. Our room was clean and had a balcony with sofa and incredible view. The food served in very good, we had fresh fish my husband just caught in the seaBut only breakfast and lunch is available, and breakfast only around 8.45 each day. The place was deserted in the evening and night, which was quite strange, but close to Souffiere, where you can find good restaurants."

"We had a wonderful stay at this villa in St. Lucia. The host was absolutely amazing—very responsive, kind, and genuinely cared about making sure we had everything we needed throughout our stay. The villa itself is beautiful, modern, and thoughtfully designed. Everything felt clean, well-maintained, and comfortable, with a great balance of style and relaxation. It was the perfect place to unwind and enjoy the island. Overall, it was a fantastic experience, and we would definitely love to come...

"Home away from home. Very relaxing and quiet. Shawn is extremely hospitable and his team made our stay very comfortable. He went out of his way to accommodate our needs as well, in the facility which was as pictured. Another highlight was the spa services offered - 10 out of 10! Definitely a great place to unwind and escape the city. Zabriko was a great restaurant recommendation for dinner, a mere 10 mins away thanks to a courtesy ride service by the villa! Thanks for a great mini break. We will...