"There was an issue with my booking when I arrived. When the staff couldn't help me, they contacted the owner who quickly arrived from another location to help. She was able to find the issue. Due to confusion they didn't have a room available but she was very nice to help me find another hotel she took me to a number of them that I was able to look around and find one that I liked. And she took care of everything.
Although I didn't stay in the place I did take a look at the amenities it's a...
"I came to this hotel outside the season when only a few people were visiting Máncora. The owner, Cristina, was fantastic. She upgraded my room to a great one with a jacuzzi and a balcony overlooking the beach. The view here is marvellous. If you are lucky you may even catch a glimpse of dolphins."
"it doesn’t look as nice as the pictures at all. The room is unpleasant to be in.
The patio is fenced. and faces the stairs to enter the building so everytime someone goes in and out the look right info the bedroom.
NO WIFI in room.
also, there is a big TV but there’s no Wi-Fi so you can’t watch anything
also the is a bright led light on the patio that cannot be turned off and attract flies and shines into the bed room and patio.
the communication was good. they put a huge jug of free...
"Great view and amazing pool. Great service and kindness from the staff. Specifically from the Uruguayan bartender who was amazing and very helpful with everything."