Hoteller i Manchester

"The coffee was lukewarm and weak. The breakfast room was unprepared when it opened and there were no condiments for the oatmeal. Hotel was much nice under the Carlson label. "

"Rooms were large, bed was very comfortable, breakfast was normal hotel quality and opened early. Plenty of parking, even with a boat. The hotel was completely full do to a kids baseball tournament. The room we were assigned was next to pool so sleep was optional. The only down side."

"The 1st room had the door open and the room was dirty. They switched rooms and it was missing a shower curtain. There wasn’t continental breakfast as listed and the pool was shut down. The building looking unkept and condemned. The staff was not helpful at all. Said there were new owners and they couldn’t keep up With which rooms were ready."

"Staff"

"We booked the room through Expedia, but due to unforeseen circumstances, we needed to cancel our final night's stay. We tried 24+ hours earlier, but were told to do it the next day (as we were leaving). The staff denied our request- we ended up paying for a room we could not use. NOT RIGHT, NOT FAIR! We tried, Expedia tried, crooks!"

"My Business partner and I had a wedding close by and decided to drive down the night before. There were no hotels close by and we were desperate for something closer. We are Gypsy Hair Guru, a traveling hair and makeup team that specializes in weddings. Urstad accomadated our late arrival and our early departure. I told them not to worry about breakfast because we were leaving at 6:30am and they still brewed fresh coffee and put out a delicious blueberry muffin bread that was amazing. Thank you...