From entering the Dakota , with the Dakota “dog” greeting you , we felt very comfortable, reception staff & hosts are amazing.
1 gripe for the first time ever of staying in a hotel I had cause to need shoe polish , and there wasn’t a show shine. Very trivial I know ! Dining is a little limited with only light bites /bar snacks being offered before 6pm. Which was a problem as we needed to be out for 7pm to see a show . BUT - the hostess Demi & Bar manager did everything in their power to resolve the issue - with a pre-order going into chef , we were eating by 6.15pm , a tad rushed but food was excellent .
Really can’t fault the hotel in any way , loved our stay , would stay again . 10/10