Udendørsområde

Anmeldelser af Lykia World Antalya - All inclusive

5 out of 5
Lykia World Antalya - All inclusive
Denizyaka Mh. 1 Denizyaka Kamisligol, Kume Evleri No 1, Manavgat, Manavgat

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 13 af i alt 41 anmeldelser" "
Bedømmelse på 8 − Udmærket. 15 af i alt 41 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 41 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 41 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 41 anmeldelser" "

7,2/10

Rengøring

7,6/10

Service og personale

8,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Murat

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles war sehr schön Hat uns sehr gefallen
Overnattede 3 nætter i april 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Toppen resa!
Underbart i alla avseenden. Åkte med familj, barnen 4 och 5 år. De hade hur kul som helst det fanns roliga rutschkanor (pooler ej uppvärmda) och på stranden fanns en lekplats så de kunde bada på stranden och sen leka där också. Underbar sandstrand och havet var perfekt temperatur och vi hade ca 30 grader varje dag. Jättebra årstid att åka. Fanns även dans på kvällen efter middag som barnen uppskattade mycket. En Dag dansade de på stora scenen vilket barnen tyckte var jätteroligt. Fanns även barnpassning om man vill lämna barnen på det. Mat fanns hela tiden och allt var hur bra som helst nya maträtter hela tiden i restaurangen. Rummet var stort med 2 enkelsängar + 2 barnsängar och man kunde gå ut från balkongen direkt till poolområdet/ restaurangen/stranden så man slapp gå igenom korridorer,hissar osv. En dag åkte vi till Land of Legends shoppingområde som var jättefint, rekommenderas. Kostade taxi via hotellet 80Euro inkl att de väntade på oss 5h där. Det tog ca 30 min dit. Om man vill ta taxi tur och retur från flygplatsen fanns det också. Skriv på whatsapp till tel 0090 5447729999. Han var trevlig och hjälpsam. Skönt att hotellet låg ca 40 min från flygplatsen också ej för långt bort. Vi rekommenderar hotellet!
Overnattede 9 nætter i oktober 2023
Svar fra Guest Relations Manager den 1. nov. 2023
Dear Guest,First of all, we are glad that you took your valuable time to share your views with us. As the Lykia World & Links Golf Antalya family, which sees the satisfaction of its guests as the greatest source of motivation, we would like to thank you for your praising words about our service quality, and we would like to state that we share the valuable comments of our guests with our entire team with pride and happiness. We work hard every day to be worthy of your kind words of praise! We will gladly convey your kind words to the relevant teams and departments. We are happy that you had a good holiday and that we were able to make a difference on behalf of our dear guests. It is our greatest praise to have left good memories with you.We are honored to know that your stay in our hotel leaves only good memories and the desire to return again. As the Lykia World & Links Golf Antalya family, we will be sincerely happy to see you among our guests again.Regards,Guest Relations DepartmentLykia World & Links Golf Antalya

10/10 Fremragende

Erdem

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schön, sehr zufrieden
Overnattede 7 nætter i oktober 2023
Svar fra Guest Relations Manager den 23. okt. 2023
Lieber Gast ,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie unser Haus für Ihren Urlaub gewählt haben, dass Sie sich die wertvolle Zeit genommen haben und für Ihre Kommentare.Wir sind stets bemüht, unseren geschätzten Gästen einen ehrenhaften Service zu bieten.Wir freuen uns, Sie wieder bei uns zu sehen und wünschen Ihnen und Ihrer Familie ein gesundes und friedliches Jahr.Mit freundlichen Grüße,GästebeziehungenLykia World & Links Golf Antalya

10/10 Fremragende

DARIO, ALBANO LAZIALE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottimo hotel all inclusive camere spaziose e confortevoli. Ottimi anche i servizi esterni sia per bambini che per gli adulti. Da migliorare il sistema di occupazione dei lettini bordo piscina, che non esiste, chi arriva prima lascia l'asciugamano. Per la cucina bisogna adattarsi al menù prevalentemente asiatico d'altronde siamo in Turchia. Un particolare plauso alla organizzazione dell' hotel che pur essendo molto affollato è gestito molto bene con numerosi inservienti. Consiglio: Sveglia presto per prenotare i lettini bordo piscina.
Overnattede 7 nætter i august 2023
Svar fra Lykia World Links & Golf den 15. sep. 2023
Dear Guest, First of all, we are glad that you took your valuable time to share your views with us. As the Lykia World & Links Golf Antalya family, which sees the satisfaction of its guests as the greatest source of motivation, we would like to thank you for your praising words about our service quality, and we would like to state that we share the valuable comments of our guests with our entire team with pride and happiness. It's great to hear that we left you with beautiful memories during your holiday. As the Lykia World & Links Golf Antalya family, we will be happy to see you among our guests again.Best Regards ,Lykia World & Links Golf Antalya Family

10/10 Fremragende

?????

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice place for a family vacation. We enjoyed everything.
Overnattede 5 nætter i august 2023
Svar fra Lykia World Links & Golf den 15. sep. 2023
Dear Guest, First of all, we are glad that you took your valuable time to share your views with us. As the Lykia World & Links Golf Antalya family, which sees the satisfaction of its guests as the greatest source of motivation, we would like to thank you for your praising words about our service quality, and we would like to state that we share the valuable comments of our guests with our entire team with pride and happiness. It's great to hear that we left you with beautiful memories during your holiday. As the Lykia World & Links Golf Antalya family, we will be happy to see you among our guests again.Best Regards ,Lykia World & Links Golf Antalya Family

8/10 Udmærket

usama

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2023
Svar fra Lykia World Links & Golf den 15. sep. 2023
Dear Guest , It's great to hear that we left you with beautiful memories during your holiday. As the Lykia World & Links Golf Antalya family, we will be happy to see you among our guests again.Best Regards ,Lykia World & Links Golf Antalya Family

8/10 Udmærket

Engin

Synes godt om: Service og personale
Overnattede 9 nætter i juli 2023
Svar fra Lykia World Links & Golf den 15. sep. 2023
Dear Guest Rob , It's great to hear that we left you with beautiful memories during your holiday. As the Lykia World & Links Golf Antalya family, we will be happy to see you among our guests again.Best Regards ,Lykia World & Links Golf Antalya Family

6/10 Okay

Azita

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outdated Hotel
The hotel amenities like pools and slides for the kids our outstanding but the inside hotel like rooms and bathrooms and hallways was horrible. The food verity was enormous but the quality was not as good. The people who clean the rooms only supply the refrigerator and give you supplies like towels and shampoos. They do NOT clean the floors or the toilet at all. You have to ask them to sweep the floor and clean the bathroom and they might do it, The spa and Turkish bath and Massage was a joke do not waste your money on it. Their standards for this service is pretty low. Overall I would not stay here again and will go to a different hotel.
Overnattede 7 nætter i juni 2023
Svar fra Lykia World Links & Golf den 15. sep. 2023
Dear Guest,First of all, we are glad that you took your valuable time to share your detailed views with us. As the Lykia World & Links Golf Antalya family, which sees the satisfaction of its guests as the greatest source of motivation, we would like to thank you for your detailed comment.Our hotel attaches great importance to hygiene. Housekeeping department provides 24/7 service. Rooms, corridors, common areas are cleaned frequently. Additionally, rooms are cleaned and towels are changed every day. Also, bedsheets are changed every two days. Cleaning requests from our guests are done within 20 minutes at the latest. Also, we have a Technical Service department working 24/7 in our hotel. If you had called Guest Relations or reception, these malfunctions would have been fixed within 30 minutes.According to the concept of our hotel, 1 A La Carte restaurant is free of charge for 7 days of stay.In addition, we have a heating system in the main restaurant. Our food is hot and fresh. Our main restaurant offers 20 types of main dishes, 32 types of cold dishes and 57 types of desserts. Also, our golf area is very suitable for playing golf. Every day watering is essential to keep the rough alive, or they will dry out due to the heat. Regarding the refund, the refund was made on 30.08.2023. We contacted the golf reception and were informed that you said that the reason you didn't want to play the game was because the weather was hot. In this case, what you said about the golf area is inconsistent.Our hotel is one of the rare hotels that has generally positive comments on all review sites, has the title of Turkey's only Links Hotel and has received awards from the Ministry of Tourism. We would like to state that your comment is personal and does not reflect the truth.However, your vision is very important for develope and increase our hospitality level. All the points that you have mentioned is noted and the related departments will be informed to improve the service. Thank you for your valuable feedback.Regards,Lykia World & Links Golf Antalya Family

8/10 Udmærket

Hüseyin

Overnattede 5 nætter i september 2022
Svar fra Lykia World Otel CRM den 25. feb. 2023
Değerli misafirmiz Huseyin Bey Puanlamanız için teşekkür ederiz.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vacance en famille
Hôtel vieillissant mais le personnel est très sympa, il y a de l’espace, pour un all inclusive , on ne se sent pas comme des sardines On trouve ça facilement des chaises longues et de la place au restaurant. La nourriture est bonne Rapport/qualité prix correcte.
Overnattede 6 nætter i august 2022
Svar fra Lykia World Links & Golf den 23. aug. 2022
Cher invité, merci pour votre temps. Nous sommes très heureux que vous ayez apprécié notre hôtel.J'espère te revoir bientôtCordialement.

8/10 Udmærket

Riad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Satisfait
+Satisfait de l'hôtel ,calme et confortable tres belle sur mer,le terrain de golf est une bonne idee pour les balades en fin de journées;personnel a l'écoute,nourriture riche et variée. - l'hôtel a besoin d'une grande rénovation, un peu vieillissant surtout le spa! -Equipe d'animation pas très motivé ! Pas beaucoup d'animations le soir.
Overnattede 7 nætter i august 2022
Svar fra Lykia World Links & Golf den 13. aug. 2022
Thank you for taking time to write a detailed review about hotel. All negative and positive feedback is very important for our hotel and your satisfaction is one of the most important principles for us, so any other issues mentioned in your review will be taken into consideration and shared with our hotel management. The issues you have indicated with the cleaning have been transferred to the responsible departmen. We hope to welcome you back soon in Lykia World Links & Golf.

4/10 Dårligt

Ali

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 4 nætter i juli 2022
Svar fra Lykia World Links & Golf den 13. aug. 2022
Dear Guest! Thank you for receiving the letter for our hotel. Feedback from guests is very important to us. We look forward to seeing you again at Lykia World Links & Golf!

2/10 Forfærdeligt

Mehmet Burak

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tavsiye Etmiyorum
Öncelikle otel temiz değil. Odaya girdiğimizde banyoda başkasına ait bir yara bandı yerdeydi. Genel itibariyle temiz hissi vermiyor odalar. İlk gece oda geri döndük, klima çalışmıyordu. Bunu söyleyebileceğimiz telefon çalışmıyordu. 6 yaşındaki çocuğum için bebek yatağı açılmıştı (4 kez yaşını sözlü teyit etmeme rağmen) Neyse gece 11:30 da gelip hepsini düzelttiler. Yiyecek içecek çok zayıf. Herşeyden önce restoranda sinek kaynıyor. 3-5 sinekten bahsetmiyorum. Masa başına 12-15 sinekten bahsediyorum. Soğuk büfe, tatlı ve meyvelere sinekler sebebiyle dokunmadık. Sıcağa konamadıklarından sadece sıcaklarla yetindik. Sıcaklarda çeşit var ama lezzet sıfır. O kadar yiyeceği pişirmek yerine tadı güzel olan ve yarısı kadar yiyecek pişirseler keşke. Tabaklar dolu gelip dolu gidiyor, dünyanın yemeği lezzetsizlikten çöpte. Gece showları dışarıdan gelen gruplar sayesinde iyi ama otelin animasyon ekibi evde yok. Animasyon kabinine gidip çocuk klubü programı istiyorum bende yok diyor. Peki bir telefon açsanız diyorum açamam siz gidin bakın diyor. Mini Club otelin öbür tarafı. Su kaydıraklarında görevli kimseyi göremedim, deniz yatağıyla kayan mı, alt alta kayan mı hepsi var. Sorduğumda onlar üniformasız ama oradalar cevabını aldım. Yahu düdük de mi yok ellerinde? Personele tuvalet nerede diyorum bilen yok. Daha yazamadığım bir sürü şey var ama yoruldum. Otel çok bakımsız çok eski, yataklardan yay sesleri vs. Geliyor. Özetle paranıza yazık, gitmeyin.
Overnattede 3 nætter i juli 2022
Svar fra Lykia World Links & Golf den 13. aug. 2022
Değerli Misafirmiz Mehmet Burak Bey ; Önceliklke vakit ayırıp konaklammamızla ilgili görüşlerinizi payşatığınız için teşekkür ederiz. Tesismiz Her türlü haşereye karşı tüm iaçlamaları eksiksiz yapmaktadır. Şuanda Belek bölgesinde bulunan tüm tesisler aynı konudan müzdarip olduklarını belirtmek isteriz. Sineklerin olmasının nedeni ani hava değişimi ve poyrazdan kaynaklanmaktadır. yani hava şartlarından dolayıdır. Tesis olarak profesyonel ilaçlama ekibi ayrıca kendi ekibimizle beraber sıklıkla ilaçlama yapılmaktadır. Animasyan ekimiz gün içerisnde bir çok aktivite sunmakta ve misafirlerimizle birebir ilgilenmektedir. Su kaydıraklı ve diğer havuzlarımızda can kurtaran ekimiz misafirlerimize hizmet vermektedir. Bir sonraki tatil seçenekleri arasında olmamız dileğiyle iyi günler dileriz.

10/10 Fremragende

Erkan

Synes godt om: Rengøring, service og personale
Some sections need renovations
Overnattede 1 nat i juli 2022
Svar fra Lykia World Links & Golf den 13. aug. 2022
Dear guest Erkan, First of all, thank you very much for your feedback. Our hotel is renovated every year at the end of the season. Your suggestion is very valuable to us. Your suggestion will definitely be forwarded to the management. Hope to see you again in our hotel We wish you a nice day.

8/10 Udmærket

Burak

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2021
Svar fra Lykia World Links & Golf den 28. feb. 2023
Değerli misafirimiz Burak Öncelikle geri bildiriminiz için çok teşekkür ederiz. Otelimiz her yıl sezon sonunda yenilenmektedir. Öneriniz bizim için çok değerli. Öneriniz mutlaka yönetime iletilecektir. Sizleri tekrar otelimizde görmek dileğiyle iyi günler dileriz.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring
kinda dormitory
It was family’s trip. We stayed 2 nights. Despite of 5 star graded hotel as of resort, I was not able to feel as if it is at all. The room was dusty so that I could not agree they did it every day/every check-in & out. All-inclusive concept was their aim but just for your food. They hesitated to provide sufficiency including Mini-bar and the other things. We couldn’t have over than 2 options for meal, which was only one place we could get to have so that most of people should be one place to have a meal. It was quite bad to feel because it seemed like kinda dormitory like school cafeteria. And when we requested something at bar, they looked unhappy as like they didn’t want to provide them. There was not a water boiler at room because some guests had stolen it, as following the staffs’ saying. It was limited to provide mini bar such as 2 coke, 2 water and 2 beer. I don’t think I have another chance to get here.
Overnattede 2 nætter i september 2020

4/10 Dårligt

Tatyana

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Убитая мечта
По задумке создателя - это должен был быть отель- мечта. Всё испортили ошибки в принятии решений, в управлении, воровство и лень. Очень жаль. Не могу рекомендовать его к посещению в настоящее время. Но если вы ограничены в бюджете и выбираете между «Крым - наш» и Турцией, то имеет смысл попробовать, всяко будет лучше. Главное - ни под какими предлогами не соглашайтесь на заселение в 7 корпус. Там в гольф-клубе блок кондиционера промышленного будет гудеть прямо в окна, не сможете спать. Рекомендую бронировать самое дешёвое размещение, и покапризничать при заселении. Номерной фонд убит настолько, что наверняка предложат номер более высокой категории.
Overnattede 14 nætter i august 2020

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring
In unsere Zimmer war die Klimaanlage defekt und sie haben uns erzählt dass die Klimaanlage überall so , allerdings war nicht die Wahrheit, die anderen war die Anlage sehr kalt und missen immer in die Nacht ausschalten, also wir habe Pech mit unserem Zimmer gehabt , sonst war ok
Overnattede 6 nætter i august 2020

2/10 Forfærdeligt

Naveed

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2020

6/10 Okay

Mohammad

المكان جيد ورائع لايستحقه الموظفون
الاستقبال كان سيئ الموضفون لم يكونو محترفين المكان جيد والاكل كذلك البحر رائع الفندق كبير جدا وهناك مكان للجميع الفعاليات اليليله لم تكن متنوعه وومتعه لم استمتع بها انا وعائلتي المكان غير مناسب للعرب هناك عنصريه في هذا المكان
Overnattede 2 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Greattttt please Greatttt services
Overnattede 7 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Tres bon hôtel grand bonne ambiance et animation la bouffe varie et tres bonne piscines et mer tranquille pour moi je recommande
Overnattede 9 nætter i august 2019

6/10 Okay

Osama

Synes godt om: Værelsets komfort
لا يوجد العاب مائية
Overnattede 2 nætter i august 2019

10/10 Fremragende

Wesam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Every thing is amazing the emanation team is so good the hotel area is far but no need to go out the food perfect
Overnattede 5 nætter i august 2019

8/10 Udmærket

Regina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2019

8/10 Udmærket

hasan

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i august 2019

6/10 Okay

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring
Personnel Süper agréable. Mais la propreté 0. On a très bien manger mais dommage qu'ils n'avaient que des Russes.
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Anastasia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Marielle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lieu idéal pour des vacances familiales
Séjour excellent dans un lieu superbe, l'hôtel est confortable, le site est tellement grand que même s'il y a du monde, on peut y trouver des espaces calmes. Cuisine excellente. Immense plage de sable fin
Overnattede 7 nætter i maj 2019
Svar fra LW den 14. jun. 2019
Thank you so much

8/10 Udmærket

ahmet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
iyi eğlendik
Güzeldi otel çok geniş alana kurulu olduğundan bazı eksiklikler vardı görmemezlikten geldik mesela havuz daha temiz olabilir denize iskele olabilir şezlonglara minder olabilir gibi bu arada side antik kent ve aspendos yakın gezmeyi unutmayın
Overnattede 5 nætter i august 2018

4/10 Dårligt

Melih

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Verdigim paraya degmezdi.
Verdigim paraya kesinlikle degmezdi. Geceligi 720TRY icin sadece odalar guzel, onun disinda kalitesiz yemekler kaitesiz ickiler berbat servis ve hizmet, kalitesiz misafirler. Asla bir daha gitmem. Zaten artik hersey dahil konseptinide kaldirsinlar. Hic olmazsa belki kalite artabilir.
Svar fra Murat den 19. jul. 2016
Sayın Melih Bey, Lykia World & Links Golf Antalya’yı tercih ettiğiniz için memnunuz, ancak beklentilerinizi karşılayamamış olmaktan dolayı çok üzgünüz. Sizlerin olumlu yada olumsuz yorumları hizmet kalitemizi arttırmada en önemli faktördür. Memnun kalmadığınız konular ilgili departman yöneticileri ile paylaşılmış olup gerekli önlemlerin alındığını sizlere iletmek isteriz. Saygılarımızla.

8/10 Udmærket

Pertti, Pori

Synes godt om: Service og personale, værelsets komfort
Hieno 5* hotelli 20-vuotta sitten
Huhtikuinen pelireissu ja hienot kelit. Perhematkailuun liian varhainen aika kun ulkoaltaat ja vesipuisto vielä kiinni.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Kids Club team, good animmation programm
The respection personal needs to be more proffisional and friendly, the rooms are good and clean. The food is ok, really big variety but needs to be more hot, sometimes it was cold. The best in this hotel is the animmation team and programm specially the KIDS CLUB. REALLY VERY FRIENDLY AND EXCELLENT KIDS CLUN FACILITIES AND CARE WITH PERSONALL AND FRIENDLY ATTITUDE.
Svar fra Assistant Sales & Marketing Manager - Murat SÜSLÜ den 15. dec. 2015
Dear Guest, As a Lykia World Family our most important aim is the guest satisfaction. We do appreciate hearing from our guest as their comments are vital for us to continue improving our accommodations. The problems mentioned have been brought to the attention of our responsible departments. We would like also to apologies for the staff that behave not professional they will be warned by our management. Thank you for your nice feedback about animation team, that is very nice to here that you enjoy the time with our Kids Club and find the staff friendly. We sincerely hope that we would have an opportunity to welcome you back to Lykia World Hotel in the nearest future should your travel bring you Antalya again. Best regards, Lykia World Antalya Team

8/10 Udmærket

mazen, accra

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Could be much better with only a little more coast
Positive Beutiful hotel.. Only 40 minutes away from airport Very good food and pastry Big and vet clean swimming pools Beutiful and big private beach I had a Beutiful design traditional room Lot of activities Night shows are really amazing Negative The room cleaning is stings and worst ever seen You feel your self locked and tight the hotel is in the middle of no were and the taxi charged are very high Even they offer a free shuttle to town once every Thursday but still not enough The don't provide with a pressing iron in your room so you will obliged to use they laundry with the high charges even though they know that all clients are families with kids with a minimum stay ofof a week 10 days The restaurant even great foods but most of times plates and glades are smelling The major problem of this resort is the cleaning. .
Svar fra Assistant Sales & Marketing Manager - Murat SÜSLÜ den 15. dec. 2015
Dear Mazen, Please accept our sincere apologies in regards to some of your expectations not being met at our hotel. We will pass on your comments to the rest of the team members here as it is very important for us to know your comments and suggestions. Regarding your comment about cleaning, the rooms are cleaned every day from 8:00 till 16:00 except if there is a DND card. More over the guest relation department is on duty 16 hours a day and would be glad to help you in every request. Due to the safety of our guest we are not giving the iron to the room, and we suggest guest to use our laundry service, also, depend on the quantity of items we are making discounts. We hope that we will have another chance to offer you hospitality once again here at Lykia World. Best Regards, Lykia World Antalya Guest Relation Manager

8/10 Udmærket

Kathy, UK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, great beach!
We had a fab time at Lykia World! Staff in general were lovely, although reception staff should be more welcoming and should not be afraid to ask people to wait in a queue. Often they looked uncomfortable as clients were often rude to them. Waiters and bar staff helpful too. Very clean hotel. The spa facilities were amazing, would highly recommend. Staff and owner all very friendly could not do enough for you.
Svar fra Assistant Sales & Marketing Manager - Murat SÜSLÜ den 15. dec. 2015
Dear Kathy, On behalf of the Lykia World Antalya Team, we thank you for sharing the details of your visit to our hotel at Expedia web site. It’s a pleasure to hear that you had a lovely stay with us at Lykia World. We are glad that you found the staff to be friendly. Our Team members strive to make each guest’s stay exceptional and special. Regarding the comments about the reception we inform the relative department manager to make our best for your next vacation and our improvements. Regarding transfer information the hotel organize transfer to different destination in an Antalya region in around price of 75 euro for 4 person, which is approximately 225 lira for 4 person - 56 lira per adult and the guest relation department can arrange such transfer for the needed time and dates. Hope to welcome you back again soon. Kind Regards, Lykia World Antalya Team We would like to say that it was an honor to have you here, and cannot wait to see you again!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Plenty of Facilities. Pools excellent especially for the kids. Very much a family resort. Food ok but gets a bit samey after a while. Hotel starting to get a bit tired but if you are prepared to overlook the very minor faults you will definitely have a good time.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Reasonably nice hotel, lots of facilities
Pleasant trip. Hotel reasonable. My 7 year old daughter loved the kids club which had lots of pleasant staff who planned lots of activities for the kids. Rooms were cleaned pretty well. There was always food and drinks! My main negatives was that not too many people spoke English including staff and guests. Also not too many child friendly food options ( no nuggets, pizza,burgers,hotdog sect) so my daughter pretty much wouldn't eat!

4/10 Dårligt

nomoreturkey

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointed
We could tell from the look of the hotel it was once a grand, beautiful place. However in order to maximise profit they have let the most important standards slip; no air con in the main areas of the hotel is 35 degree heat, rotting decking around the pool areas, buffet food never changes, no control of unruly guests, no towels for the pool on 2 days of 7, no water in our minibar so we were VERY thirsty, none of the staff spoke any English and whilst not their fault made it difficult to communicate 'cheese allergy'. In fact; we ate at the hotel 'restaurants' two nights; the first was in the Turkish restaurant at $15 charge...the next night was 'Turkish night' in the buffet with all the same food!! Another night at the Italian restaurant - my partner is allergic to cheese, I told the staff this, the starter and mains had cheese on, I complained, sent it back, got the same again. The meat I had was so tough I couldn't cut it and he couldn't eat his. On our check out I explained this and said I was happy to pay for the Turkish one but not the Italian - the response I had was unvelievably rude. The women at reception tried to help at first but English was limited; so called over a male colleague. He wouldn't address me (as a woman) until I asked him to - and then argued with me and highlighted I was going to miss my flight so had no choice but to pay. It was possibly the worst customer service experience I've had. I felt deflated and cross; an awful end to a disappointing holiday
Svar fra Assistant Sales & Marketing Manager - Murat SÜSLÜ den 18. dec. 2015
The Lykia World& Links Golf management apologies to you for the inconsistent service standards as well as the other negative aspects you experienced during your stay which affected your overall holiday enjoyment. The issues you experienced is not in keeping with our normally high standards. Regarding the real purpose of this complaint about the Italian restaurant we’d like to inform that when you told to the reception desk for getting money back on your departure date it is impossible to give the money back at that time as we had to search that you ate or not. It is requiring a process .But we learned that you ate all the meal according to our investigation. We have just 5 variety of food which is included cheese in different type in menu as starter ,salads etc. and this information is written in the menu .So when you ordered the food you knew that the food included cheese . You can find the list which food is included cheese below; Dana Carpaccio, in salad organic, pennate all normal gratin ate al for no, pizzas,( Pizzas are served as starter not main food ) When we spoke with the head waiter of Italian restaurant he said “they only ordered salad with the cheese, they said nothing and then said they have allergic to cheese when we served, then we got back and changed the salad .Nothing was happened more.” We would like also to apologies for the staff that behave rude, they will be warned by our management. We hope that we will have another chance to offer you hospitality once again here at Lykia World. Best Regards, Lykia World Antalya Guest Relation Manager

10/10 Fremragende

Angelika Kinzer, Russia, Moscow

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hammam suit and villa- very comfortable for 2 families. Breakfast - very monotonous. Lunch and dinner- more or less various but the hotel is overloaded, difficult to find free table, queues to food and even coffee, not speaking about ice cream. The territory of the hotel and overall look of the rooms is good, even excellent. Huge long beach. Staff is very nice but not always helpful. Unfortunately we could not find any warm pools, all were rather cold specially for kids.
Svar fra MURAT SUSLU - E COMMERCE den 26. jul. 2015
Thank you for your kind feedback. We are so grateful to you for taking the time to review your experience We look forward to welcoming you back as our guest in the near future! Warmest Regards… In the name of all Lykia World Antalya Team, We would like to say that it was an honour to have you here, and cannot wait to see you again!

10/10 Fremragende

J, PARIS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent j y retournerais sans probleme
tout est parfait du service en arrivant ,les restaurants ,les sports les piscines,bref un hotel superbe seul bémol peu de francophone