Der serveres aftensmad og amerikanske retter

Anmeldelser af Best Western Battlefield Inn

2.5 out of 5
Best Western Battlefield Inn
10820 Balls Ford Rd, Manassas, VA

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 283 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 350 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 180 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 95 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 93 af i alt 1001 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

6,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Helle, Årslev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We are back .....
Det er et must at afslutte vores ferie på dette dejlige hotel, når vi afrejser fra Dulles Airport, som nemt nås i løbet af ca. 20 min. i bil. Fantastisk personale, som straks skaffede et lænestol på værelset, da det var et ønske. Rene værelser med gode senge. Super poolområde med borde og stole, hvor du kan nyde take away mad, hvis du ikke gider gå på restaurant, som der ellers er nok af lige rundt om hjørnet.
Svar fra Sarah den 26. sep. 2015
Tak igen. Vi er glade for at se den Best Western Battlefield Inn er dit hjem væk fra hjemmet, når i staterne. Tak for at lade os andel i tur med dig og din familie. Jeg er glad for at se, at alle dine ting var en succes, og du havde en dejlig tid. Vi glæder os til at se jer næste år.

10/10 Fremragende

Helle, Årslev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We are back!!
Dette hotel er bare et must, når vi mindst en gang om året besøger USA - nemt at nå til og fra Dulles Airport. En fantastisk gårdhave med pool og picnic områder. Skønne senge og meget venligt personale. Vi bad om et værelse med en lænestol - ikke normalt inventar, men det blev skaffet .. SUPER. Dog er roomservice kl. 8 lidt for tidligt, når vi holder ferie.
Svar fra Sarah den 19. sep. 2015
Tak for at vende tilbage til Best Western Battlefield Inn. Vi er glade for at se, at du havde en anden stor erfaring og værdsætter de venlige ord og positiv feedback for os. Vi glæder os til at se dig igen næste år.

10/10 Fremragende

Helle H, Årslev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi elsker bare det hotel
Vi vender tilbage til det hotel gang på gang. Det ligger perfekt i forhold til Interstat'en, har de skønneste senge, altid rent og pænt + super fedt poolområde. Om onsdagen er der gratis aftensmad. Meget sød og imødekommende reception - fik lov at checke ind 2 timer før. Lige rundt om hotellet vrimler det med alle slags spisesteder og masser af indkøbsmuligheder. Vi kommer tilbage næste år!!
Svar fra Sarah den 27. sep. 2014
Tak for din venlige anmeldelse. Vi er så glade for at læse at du vender tilbage år efter år og har fundet Best Western Battlefield Inn at være dit hjem væk hjemmefra. Vi er glade for at se, at du finde hotellet for at være rene, komfortable og overkommelige og det perfekte sted for dig. Den bedste kompliment kan vi modtage er virksomheden tilbage. Vi ser frem til at se jer næste år.

6/10 Okay

Helle H., Årslev

Synes godt om: Rengøring, service og personale, værelsets komfort
Tæt på I-66
Dejligt hotel med perfekt beliggenhed tæt på I-66, hvis du skal videre. Dog lidt utrygt, at de døre, der holder området lukket, ofte blokeres. Dvs. alle kan komme lige til din dør - også om natten. Der bor mange håndværkere på hotellet, men de er meget fredelige, selvom de larmer en del. Skønne værelser med gode senge. Altid rent. Vi har boet her flere gange og kommer helt sikkert tilbage.

10/10 Fremragende

vonsild

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
test uge
Hotellet bliver beder og beder

10/10 Fremragende

Mosud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

QIANQIAN

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the worst Best Western I've ever stayed.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 24. maj 2024
Thank you for sharing your feedback. We're concerned to hear that your experience did not meet your expectations. We are committed to improving and hope to have the opportunity to provide you with a better experience in the future; just let us know how we can.

10/10 Fremragende

Alice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the courtyard with picnic tables under the awnings! We enjoyed it even during a light rain.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Alice,Thank you so much for taking the time to share your thoughts on your recent visit! We're delighted you had the chance to enjoy our lovely courtyard, and we appreciate your perfect rating. It was a pleasure having you here, and we hope you return soon.

8/10 Udmærket

Stephanie

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Courtyard with Pool was nice. Rooms could use a little more time cleaning. Our floor was dirty and it had a strong smell of cigarettes.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Stephanie,Thank you for sharing your comments with us. We are delighted you enjoyed our beautiful pool and courtyard area. However, cleanliness is very important to us, and we apologize if your room did not meet your expectations. Rest assured, we will relay your comments to our team to ensure we are meeting our high standards of clean and comfortable accommodations going forward. It was a pleasure having you here, and we look forward to providing you with a truly fantastic stay in the future.

10/10 Fremragende

Derrel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Derrel,Thank you for choosing Best Western Battlefield Inn and for taking a moment to share your five-star rating! We are delighted that our location served you well during your visit. It was our sincere pleasure to host you, and we look forward to welcoming you back soon.

8/10 Udmærket

Judith

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked no carpet in the rooms.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Judith,Thank you for taking a moment to review your recent stay with us at Best Western Battlefield Inn. It's always a pleasure hearing from our guests. We're glad you enjoyed our room decor, and we hope to welcome you back soon for an even more exceptional experience.

8/10 Udmærket

Ravindranath, LEXINGTON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Condition has improved. Much better than how it was before
Overnattede 1 nat i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Ravindranath,Thank you for taking the time to provide your review of Best Western Battlefield Inn. We are delighted to hear the improvements we have made are noticeable! Our team continuously strives to enhance the guest experience, and your feedback is valuable. We look forward to welcoming you back again soon.

10/10 Fremragende

Sherri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Open courtyards was nice , Don’t see that very often.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 15. maj 2024
Dear Sherri,We're pleased you enjoyed your stay at Best Western Battlefield Inn! Thank you for your kind compliments about our beautiful courtyard. It was a pleasure to welcome you, and we hope to see you again soon for another lovely experience.

8/10 Udmærket

Shawn

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Floors in room could have been cleaner and walls are paper thin. Heard neighbors TV on all night. Temporary breakfast area in rooms 286 and 287 was a cluster with one small toaster and always out of coffee. Overall affordable, nice staff and convenient location.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Shawn,Thank you for choosing Best Western Battlefield Inn. We're pleased that you found our location convenient and our team friendly. Your comments about our breakfast setup and room conditions are also appreciated and will guide our efforts to enhance guest comfort. We look forward to welcoming you back for an improved experience.

10/10 Fremragende

Jennifer

Overnattede 3 nætter i marts 2024
Svar fra GM den 25. maj 2024
Thank You

6/10 Okay

Otis, Milwaukee

Forretningsrejsende
Hotel had a nice courtyard area to sit, smoke and gather with other guest
Overnattede 28 nætter i april 2024
Svar fra General Manager den 3. maj 2024
Dear Otis,We always appreciate hearing from our guests, and we're glad you enjoyed the courtyard. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again should you be back in the area.

4/10 Dårligt

Steven

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Manager den 4. maj 2024
Thanks

10/10 Fremragende

Brandie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very good and clean!!!
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Dear Brandie,It is wonderful to know that you had an excellent experience with us! We work hard to meet expectations like yours, and we’re happy to hear the high standards of cleanliness we adhere to hit the mark for you. Thank you for your perfect rating, and we hope you return soon!

10/10 Fremragende

Johnson, Haymarket

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Courtyard style, great for travelers that love the open areas
Overnattede 4 nætter i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Johnson,Thank you for your compliments on our open courtyard. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western Battlefield Inn!

4/10 Dårligt

Misti

Dirty..no hot breakfast
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Misti,Feedback from our guests is always appreciated as it helps us improve. It's unfortunate our attention to cleanliness and included amenities did not meet your expectations. We'll pass your comments along to our staff for improvement, and we'd be grateful for the chance to provide you with a more positive experience.

10/10 Fremragende

Paula

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed here many years ago. I don’t remember it being as nice as it is now. It appears to be refurbished and a lot has been improved.
Overnattede 1 nat i april 2024
Svar fra General Manager den 11. apr. 2024
Dear Paula,We're delighted by your excellent review of Best Western Battlefield Inn! It's wonderful that you enjoyed our beautifully renovated property, and we hope you'll return soon for another terrific experience.

10/10 Fremragende

Elmer

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service great staff!
Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
Dear Elmer,We're so happy to know that our team's attentive service helped make your visit that much better and that you had a great time with us overall. Thank you so much for the five-star rating, and we hope to see you back at Best Western Battlefield Inn soon for another unforgettable stay.

6/10 Okay

Vasile

Rejste med familie
Synes godt om: Service og personale
Poor condition mattresses,noisy place,outside cigarettes smoke getting somehow in the room,friendly staff.Did not like the idea of breakfast in the bag.
Overnattede 5 nætter i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Vasile,Thank you for taking the time to share your insights. We are happy to hear that our team was friendly, but we are sorry to learn about issues, such as the mattresses, noise, and your dissatisfaction with our breakfast offering. We are committed to addressing these concerns to improve the comfort and experience of all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back soon!

6/10 Okay

Carol

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I figured since I was a single woman alone they might have put me in a room in the main building. There was a fish smell outside in the courtyard area. The person in the room next to me was loud and obnoxious both nights I was there.
Overnattede 2 nætter i marts 2024
Svar fra Manager den 24. mar. 2024
Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

10/10 Fremragende

Ricardo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room nice building
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear Ricardo,It is wonderful to read that our high standards of cleanliness made a positive impact on your stay with us. It was a pleasure to have you as a guest, and we look forward to welcoming you back!

10/10 Fremragende

Darlene

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Manager den 24. mar. 2024
Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

2/10 Forfærdeligt

Elina

Overnattede 1 nat i marts 2024
Svar fra Manager den 24. mar. 2024
Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

8/10 Udmærket

Adrienne

Synes godt om: Rengøring, service og personale
The property is convenient; but the area is a little sketchy.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Adrienne,Thank you for sharing your experience with us. We're delighted to hear that you found our property convenient. We also understand your concern about the surrounding area and will continue to prioritize the safety and comfort of our guests. Despite this, we hope you had an overall positive stay at Best Western Battlefield Inn, and we would love the opportunity to welcome you back in the future.

2/10 Forfærdeligt

Edson

Overnattede 1 nat i marts 2024
Svar fra Manager den 24. mar. 2024
Dear Edson,Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

4/10 Dårligt

Patrick

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Plumbing on the toilet was horrible. Shower draining was also bad. Water up to ankles while showering. Very cold in the room too!
Overnattede 1 nat i februar 2024
Svar fra General Manager den 27. feb. 2024
Dear Patrick,Thank you for sharing your experience with us. We're disappointed to hear about the issues you encountered with your room temperature and bathroom during your stay. Rest assured, we will address these concerns with our team to ensure improvements are made. Despite these challenges, we're grateful for your visit and hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future.

10/10 Fremragende

Cynthia

Overnattede 1 nat i februar 2024
Svar fra manager den 22. feb. 2024
thank you so much. !!

6/10 Okay

Samuel

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Didn’t feel safe
Overnattede 3 nætter i februar 2024
Svar fra Manager den 20. feb. 2024
Dear Sir, so sorry to hear about your pls allow us and let us know what happen we are here 24/7 to help our guest.

4/10 Dårligt

David

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Booked this property specifically because it stated had on site electric car charging. When we went to check in there was no car charging. The room was roasting hot and the hvac was set at 84. I tried turning it down, but it still blew hot air. I turned it off, but it turned back on during the night. We arrived around midnight so did not want the hassle of trying to change to another room. The bottom edge of the bathroom door was chipped away leaving a 1.5-2 inch gap. The flush handle on the toilet was wonky and it was a challenge to get it to flush. Not impressed and without car charging it further impacted our travel the next day
Overnattede 1 nat i februar 2024
Svar fra Manager den 20. feb. 2024
Dear Sir,so sorry for the inconvenience caused to you and also try my best to good.

8/10 Udmærket

CHARLES, valley stream

Hotel is clean and conveniently located. Unfortunately the on site restaurant is closed but website said open. Plenty of nearby restaurants.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 14. jan. 2024
Dear Charles,Thank you for staying at Best Western Battlefield Inn. We're pleased you found our hotel clean and conveniently located. We apologize for any confusion regarding the status of our on-site restaurant, but we're glad that there are plenty of nearby restaurants to explore. It was wonderful to have you as our guest, and we greatly appreciate your review.

10/10 Fremragende

Moshe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra manager den 22. feb. 2024
Thank you for your time. .

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra manager den 29. dec. 2023
Thank you

2/10 Forfærdeligt

Claudia

Overnattede 1 nat i december 2023
Svar fra Manager den 27. dec. 2023
We are very sorry about experience and please give us another chance to makeYour stay memoriable .

2/10 Forfærdeligt

Jennifer

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property got shut down and i was not alerted
Overnattede 1 nat i juli 2023
Svar fra General Manager den 2. aug. 2023
Dear Jennifer,Please accept our apologies that you were not notified that we are currently closed down for renovations. We are excited about the changes happening at our hotel and hope we have the pleasure of welcoming you once we have reopened.

2/10 Forfærdeligt

Ulrich

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The motel is closed for business and we didn’t get any information about that nor a reroute to another motel.
Overnattede 1 nat i juli 2023
Svar fra Manager den 26. jul. 2023
we Sorry we already updated in system - sorry you not informed we are doing renovations.

2/10 Forfærdeligt

Heather

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Got there to check in and the building was closed due to unsafe conditions. Had a sign plastered to the door and it was locked up tight. No one bothered to call or email about it either. Booked my room 2-3 months in advance. Had to go to another hotel right behind this one.
Overnattede 1 nat i juli 2023
Svar fra Manager den 26. jul. 2023
sorry we are doing renovations!

2/10 Forfærdeligt

Carly

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was not fit to stay in but we received no notice from Expedia. Customer service was not good and we were on the phone in an unsafe area for over an hour trying to fix this issue.
Overnattede 2 nætter i juni 2023
Svar fra GM den 7. jun. 2023
Dear Carly,this Hotel is here more than 50 years never had issue for unsafe area whatever. I have been working her 2 Decades do not worry please give us a chance to serve you better and next stay 100 % complementary on us. I am so sorry for your loss of time and experienc.

2/10 Forfærdeligt

Debra

Overnattede 1 nat i juni 2023
Svar fra Manager den 15. jun. 2023
so sorry about your experience.

2/10 Forfærdeligt

Michael

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Reservation was cancelled w/o any notification. Only reason that I found out was because a week before check-in I called to add a name to the reservation and they let me know that the reservation had been canceled. They said that letters were mailed that morning, although I never received one even after check in day. Apparently it had to do with construction and a city inspection. The lack of communication was horrendous.
Overnattede 1 nat i juni 2023
Svar fra General Manager den 7. jun. 2023
Dear Michael,Thank you for taking the time to share your experience. It is very disappointing to hear that there were issues with your reservation, and we encourage you to reach out to the third party you booked through regarding this situation. We wish you pleasant onward travels.

2/10 Forfærdeligt

CLINTON

Overnattede 1 nat i juni 2023
Svar fra Manager den 7. jun. 2023
so sorry !!

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy to get to. Only stayed one night, but wouldn’t hesitate to stay longer.
Overnattede 1 nat i maj 2023
Svar fra General Manager den 25. maj 2023
Dear Robert,Thank you for choosing Best Western Battlefield Inn for your stay. We're delighted to hear that you found our location easy to access. Although your stay was brief, we're glad to know that you had a positive experience and would be happy to stay with us for a longer duration in the future. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

8/10 Udmærket

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Manager den 15. jun. 2023
Thank you

10/10 Fremragende

Willie

Forretningsrejsende
Synes godt om: Service og personale
I liked that my room was spacious, comfortable, and clean. I didn't like that the power switches for the two nightstand lamps were broken. One lamp couldn't be turned on, and the other one couldn't be turned off after I initially turned the lamp on. I also was concerned that there was a notice on a column leading to the second level of the property near my room regarding a building/structural issue.
Overnattede 1 nat i maj 2023
Svar fra General Manager den 20. maj 2023
Dear Willie, Thank you for choosing Best Western Battlefield Inn and for the five-star review. We are thrilled you enjoyed our spacious, clean, and comfortable accommodations. Please accept our sincere apologies regarding the lamps in your room; we hope this didn't cause too much of an inconvenience. Please come back and see us again soon.

4/10 Dårligt

Joan

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Was very old. Say there’s a pool and it’s so bad it won’t be ready for swimming this season. Had no water when we arrived. 2 hrs later back on. Niece had another rm and they had to hot water, changed rooms and still no hot water. You get what you pay for. Was cheap !
Overnattede 2 nætter i maj 2023
Svar fra Manager den 17. maj 2023
Dear Sir,so sorry for the inconvenient please give us another chance to serve you better.

2/10 Forfærdeligt

Amy

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
AWFUL AWFUL AWFUL!! Do not stay at this property! It is so run down and looks like it’s falling apart. The second floor is all taped off (probably because the rooms are so awful, they can’t even be used), the pool has no water and looks like it has not been repaired in many years. We had no hot water in our room, they changed our room and that room had no hot water! Do not stay at this hotel!
Svar fra General Manager den 16. maj 2023
Dear Amy,We appreciate your feedback. It's unfortunate that your experience wasn't what you expected it to be, and we'll certainly look into each of your comments as we strive to improve continually. We'll continue to focus on providing comfortable stays, and we would be honored if you would give us a second chance.

6/10 Okay

Jose, Gaithersburg

Rejste med familie
La atención es buena pero las camas son pequeñas
Overnattede 1 nat i maj 2023
Svar fra General Manager den 15. maj 2023
Dear Jose,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome, and we appreciate your feedback about the size of the beds. If you're in the area again, please consider coming back to see us.