Indendørs pool, udendørs pool, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Ratxó Retreat Hotel, member of Meliá Collection

5 out of 5
Ratxó Retreat Hotel, member of Meliá Collection
Cami Son Net, Puigpunyent, Mallorca

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 19 af i alt 32 anmeldelser" "
Bedømmelse på 8 − Udmærket. 8 af i alt 32 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 32 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 32 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 32 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Jls Ratxo Team den 26. aug. 2023
Dear Guest, Thank you very much for choosing us, it has been a real pleasure to meet you and have you as our guests.We hope to see you again soon.

8/10 Udmærket

Lise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful - we will come back.
Overnattede 5 nætter i april 2022

10/10 Fremragende

Torben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Zach

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Resort ud over det sædvandlige
Fantastisk hotel og eminent service!
Overnattede 3 nætter i juli 2021

2/10 Forfærdeligt

Raimund

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Leider war das Hotel geschlossen und wir mussten uns ein neues Hotel suchen. Sehr ärgerlich. Hoffe auf eine Entschädigung oder Wiedergutmachung
Overnattede 3 nætter i oktober 2023
Svar fra Nicolás Ostrovsky - General Manager den 24. okt. 2023
Dear Raimund,We can only apologise on behalf of the third party who made this misstake for your booking - we were surprised to see you at the property as you were to find it closed upon your arrival!Nonetheless, we were pleased to be able to rearrange your stay for you at our sister boutique hotel in Palma, hotel Summum, which I heard you really enjoyed from the manager there.We do hope to be able to welcome you back again at Es Ratxo as initially planned.Warm regards,Nicolás Ostrovsky - General Manager

10/10 Fremragende

CRISTINA

Overnattede 3 nætter i september 2023
Svar fra Retreat Manager den 15. okt. 2023
Estimada Cristina,Su valoración nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos que vuelva a visitarnos muy pronto. Un saludo,Retreat Manager

10/10 Fremragende

Diana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay was wonderful! This hotel is in a remote setting, 世外桃源，Xanadu! The staffs are very friendly and accommodating! I would definitely come again and tell my friends as well.
Overnattede 2 nætter i august 2023
Svar fra Jls Ratxo Team den 26. aug. 2023
Dear Guest,Thank you very much for choosing us, it has been a real pleasure to meet you and have you as our guests.We hope to see you again soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Jls Ratxo Team. den 26. aug. 2023
Thank you very much for choosing us, it has been a real pleasure to meet you and have you as our guests.We hope to see you again soon.

2/10 Forfærdeligt

Tim

Overnattede 4 nætter i juli 2023

10/10 Fremragende

Lukasz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2023
Svar fra Jsl Ratxo Team. den 26. aug. 2023
Thank you very much for choosing us, it has been a real pleasure to meet you and have you as our guests.We hope to see you again soon.

10/10 Fremragende

Adriano Paolo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
World class but quiet
World class resort - beautiful and relaxing - quiet and nice
Overnattede 1 nat i maj 2023

6/10 Okay

Andreas M.

Overnattede 5 nætter i april 2023

8/10 Udmærket

Irina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2022

10/10 Fremragende

Robert, London

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the most perfect experience that a couple could wish for on their holiday to Majorca. The owner Juan Carlos made us feel extremely welcome and had arranged a special show for the festival of San Lorenzo. From the moment you arrive in the luxury resort your every need is cater for by the wonderful staff special mention to Bernard and Felix for dealing every little detail of your stay. The ladies who where catering for us in the restaurant and bars on site where of the highest caliber mentions to Andrea who found my mobile phone using her special powers and Shiaha for her beautiful smile and Carine who was interested in everything to make your stay exclusive. I am highly recommending a stay at TJs for your break from a max mad world. I can’t wait until I can return to this paradise in stone and water with as much sunshine as you can get with no screaming kids ps only joking
Overnattede 1 nat i august 2022

6/10 Okay

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2022

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A one of a kind experience
I’ve never been to Mallorca, Spain before and I selected 2 places on the island. Our first stop was LJs Ratxo luxury resort. We booked the junior suite with private yard and pool for my wife’s 50th birthday. It is a hidden oasis of peace and we absolutely loved it and will come back….all the way from Vancouver Canada. A true gem of relaxation and exceptional service. I’ve never been to anything like this. Highly recommend to detach, relax and soak in beauty and tranquility.
Main pool.
Private pool in suite yard.
Mountain view
Overnattede 2 nætter i juli 2022

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hard to get to but worth it!
Hard to get to but worth it! Overall, it was a great stay. The only issue was frequent miscommunication with staff, particularly during various meals: every single time we got something different compared to what we ordered. Fortunately, all dishes were tasty and we have no allergies, so it didn't matter much to us in the end. Still, this is something that needs improving. Hint: take a walk to the nearby Finca de Galatzó. The walk and the little museum at the end are quite nice.
Overnattede 4 nætter i juni 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A truly amazing place!!
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely retreat. Very isolated. Excellent staff.
Overnattede 7 nætter i maj 2022

8/10 Udmærket

Hans

Overnattede 2 nætter i april 2022

10/10 Fremragende

Gemma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a truly special & unique place to stay. Nestled at the bottom of a mountain valley in the heart of a nature park, the hotel is peaceful, secluded & beautifully & sustainably designed. Nothing is too much trouble for the staff & the hotel offers complimentary spa access & yoga sessions. Spa treatments are extra but well worth it, all use natural, eco products. The food is absolutely delicious, & the complimentary breakfast is particularly good, & available all day, every day, whenever you want it! A couple of things worth noting: the hotel is down a steep, windy, bumpy, and at times narrow road, about two miles long. We got up/down it fine in our little rented Fiat 500, but it does mean that nipping out for different eating/drinking/shopping options is a little more laborious and other than the hotel itself, there are no other food/drink/amenity options near the hotel. While the food was delicious & the menu varied, options were same for both lunch & dinner & didn’t change in the four days we were there. Also worth noting was that it felt like we were there a little early in the season (first week of May) and so some areas of the hotel were a little quiet/not in full use yet, like the outdoor bar/restaurant. I think coming a little later in May there would be a little more to do & a bit more atmosphere, too. Truly though this is a wonderful place to stay, especially if you enjoy being in nature & value sustainability – not a single piece of single-use plastic in sight!
Overnattede 3 nætter i april 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2021

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Calm oasis and caring staff
A superb hotel in a remote location. You go here to switch off and relax, so have to accept its remote. The staff were superb and genuinely care. It’s slow paced service but so friendly and sincere and everybody is so lovely. Food was freshly prepared and they cook breakfast whenever you want from 0730 To 2230 which is incredible. Great hikes nearby, super comfy beds and just a great hotel in general. I would highly recommend this and for the price point (circa 300 euros a night) it feels sensible value. The staff couldn’t have done more to help us and I want them to do well. We will be back at some point for a night or 2 for sure
Overnattede 2 nætter i september 2021

6/10 Okay

Marcel

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
Die Lage und die Anlage sind sehr schön, die Zimmer sind gross, es fehlt an nichts, aber bräuchten einmal eine Renovation. Katastrophal ist die Anreise ab Puigpunyent. Durch den längeren holprigen Weg ist man praktisch auch gezwungen alle Mahlzeiten im Hotel einzunehmen. Das Essen ist ok, aber nicht mehr. Personal sehr bemüht und freundlich.
Overnattede 2 nætter i september 2021

10/10 Fremragende

Olaf

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ein Highlight!
WOW, eine absolute Oase! Zwar ist die Anfahrt beschwerlich, aber die Lage ist sensationell. Meine Junior Suite war super sauber, die Betten sind sehr bequem & verfügen über tolle Bettwäsche. Das Essen hat uns durchweg sehr gut geschmeckt. Am Pool kann man hervorragend entspannen. Insgesamt fehlte mir nur ein Gym/Fitness-Studio und man hätte uns pro-aktiv mehr zum Hotel erzählen können.
Overnattede 2 nætter i september 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2021

8/10 Udmærket

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service!! Highly recommend to stay here
This place is something else! From the service to the tranquility of this place it grew to be one of our travel - to - favourites. We travel a lot and are used to standards but I will say that the service in this place was impeccable and just perfect. It feels very at home and the staff does everything to make you feel welcome, heard and comfortable. The Chef, Tomeo what a pleasure to get to know such an excellent chef, person and the ambiance he creates while making every guest feel comfortable cocking up delicious food. Wow, he really makes this whole place to be a five star stay. The breakfast staff, especially Mr M. What a high level of service you provided for our stay. Our little daughter Chloe absolutely loved your hospitality with her and Yulia, also such a great service level! Estelle greeted us very kindly, this place is truly a hidden gem and all thanks to the excellent staff working there. The rooms are very comfortable and nice, the pool area and spa feel like it belongs to you. This whole place breathes recreation and the only minus is the lack of something close by, as you drive through a serpentine road to get here, it gets hard to just hop into town without a car. On the other hand it forces you to just relax and just be. Hike, swim, yoga, read or just watch the peacocks walking and singing on the property. And thats a luxury in these days society. Truly an Eco based luxury! Highly HIGHLY recommend this place!
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and excellent service. Can't wait to return next year.
Overnattede 4 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a great find. Fantastic place in a beautiful location. We enjoyed our stay immensely and the service was exceptional. Nothing is too much trouble. We can’t fault this hotel and have already booked a return later in the year.
Overnattede 4 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle Lage inmitten eines bewaldetenTals. Anfahrt etwas holprig,aber gut machbar. Zimmer geräumig,absolut ruhig und sauber. Personal sehr freundlich,Essen sehr gut. Die Gebäude der sehr schönen und gepflegten Anlage sind eingebettet in Palmen und alten Olivenbäumen. Vom großen Infinitypool blickt man auf die angelegten Beete des Hotels,die manchmal von wilden Ziegen heimgesucht werden. Beim sehr reichhaltigen Frühstück auf der schönen Terasse stolziert auch mal ein wilder Pfau vorbei! Wir waren begeistert.
Overnattede 7 nætter i juni 2021