Kære GæstTak for at dele din oplevelse på vores hotel.Vi er glade for at du, først og fremmest bookede dit ophold hos netop os. Vi beklager at vi ikke levede fuldt op til dine forventninger. Vi håber dog at du til trods fik en masse gode oplevelser med hjem i bagagen.Vi håber på, at få fornøjelsen af at byde jer velkommen igen en anden gang.Your MLL Blue Bay Hotel Team

Dear Gorm,Thank you for positively reviewing your visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best wishes,Your MLL Blue Bay Hotel Team

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We are pleased to know that the room assigned was beyond your satisfaction, and as you comment, we have spectacular and clear views of the Bay of Palma in all our double rooms. As you well say, our breakfast offer is very complete. It is prepared daily by our kitchen team with care and pamper so that our guests enjoy a great and balanced Mediterranean breakfast. We are truly honoured that you chose to stay with us and look forward to welcoming you back soon. Best Wishes, All the team at MLL Hotels.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We thank you for mentioning our hotels management and our staff here. They truly are the backbone of our hotel and we will certainly pass on your compliments to all involved in making your stay with us a memorable one. It is a pleasure to know that our varied culinary offer has pleased you. It is made with the careful dedication of our chefs on a daily basis, so that our customers also enjoy this important aspect during their vacations. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, All the team at MLL Hotels.

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our Hotel. We are ever so sorry that you did not enjoy your stay 100 % at our Hotel due to its location. Sadly, there is nothing we can do about it. However, we hope that your tour operator can give you better advice next time. Kind regards, Blue Bay Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours. Please be assured that we have shared your kind feedback with the team regarding the outstanding service they delivered to you upon your stay; your comments echo exactly the experience we wish for our guests. Best wishes, Blue Bay Team

Dear Rita, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We are pleased to know that the room assigned was beyond your satisfaction, and as you comment, we have spectacular and clear views of the Bay of Palma in all our double rooms. Thanks to our special location on a small hill, we have spectacular and privileged views of the entire bay of Palma, being one of the most relaxing and enjoyable places that you can appreciate in our beloved Mallorca Island. We are also pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, Dear Rita, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We are pleased to know that the room assigned was beyond your satisfaction, and as you comment, we have spectacular and clear views of the Bay of Palma in all our double rooms. Thanks to our special location on a small hill, we have spectacular and privileged views of the entire bay of Palma, being one of the most relaxing and enjoyable places that you can appreciate in our beloved Mallorca Island. We are also pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, The whole team at Blue Bay Hotel.

Dear Marianne, Thank you so much for your positive review. We apologise for not answering in Danish but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. We are also pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. As you well say, our gastronomic offer varies continuously to satisfy the palates of all our visitors. Our kitchen team strives daily to prepare tasty dishes with which to please you. It has been regrettable reading that you did not find your bed comfortable and lament not being informed about this during your visit, as we would have looked for a solution. Clearly a basic function in any hotel is to guarantee a comfortable and satisfying nights’ sleep therefore we have softer mattress toppers for those guests who prefer sleeping on a softer bed; for future occasions, please to not hesitate to contact our reception for anything you may need to fully enjoy your stay among us. To conclude, thank you for sharing your experiences with us and I look forward to welcoming you back in the hopefully not too distant future. Best Wishes, The whole team at Blue Bay Hotel.

Dear Kristine, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. I am also thrilled to read that you found the staff friendly and attentive. I have always said that the staff are the greatest asset that the hotel has and they take great pride in the work that they do year in and out to welcome all our guests and sure they have a pleasant stay. Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience. Warmest Regards, The whole team at Blue Bay Hotel.

Apreciada Debora, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el MLL Blue Bay Hotel.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Contentos por su buena estancia, esperamos poder ofrecerle nuevas experiencias muy pronto. Reciba nuestros mejores saludos,Your MLL Blue Bay Hotel Team

Dear Lynn, Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to see you again soon, Kind regards,Your MLL Blue Bay Hotel Team

Estimado Antonio, Ante todo agradecer su opinión, ya que a través de la misma tenemos la mejor vía para conocer las vivencias de nuestros huéspedes durante su estancia con nosotros.Nos complace saber que nuestro servicio cumplió con sus expectativas y agradecemos sus amables palabras al respecto. En cuanto a la limpieza y la comodidad de la habitación, nos gustaría mencionar que nuestro equipo de limpieza realiza un mantenimiento diario y cambia las sábanas cada tercer día. Sin embargo, lamentamos que no haya sido de su total satisfacción.En relación con el estado del hotel, decirle que nos esforzamos constantemente por mantener nuestras instalaciones en óptimas condiciones. No obstante, apreciamos sus comentarios y los trasladaremos al departamento a cargo a fin de que revise sobre el particular.Esperamos verle en un futuro en nuestro hotel. Reciba un cordial saludo,Your MLL Blue Bay Hotel Team