4 udendørs pools, parasoller, liggestole
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Anmeldelser af Hotel HSM Canarios Park

3 out of 5
Hotel HSM Canarios Park
Carrer de Cala Antena, 23, Calas de Mallorca, Manacor, Mallorca Island

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 22 af i alt 107 anmeldelser" "
Bedømmelse på 8 − Udmærket. 52 af i alt 107 anmeldelser" "
Bedømmelse på 6 − Okay. 21 af i alt 107 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 107 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 107 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Line, Horsens

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
BEAUTIFUL lokation, great smiling and friendly staff. Poor food and small food choices, lack of a gym and overall luxury.
Overnattede 8 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share your suggestions about the hotel with our quality department to continue improving our services day by day. We will be very pleased to welcome you back again at our hotel!Best regards, HSM Customer Service.

4/10 Dårligt

Frederik

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke for familier med små børn
Så lydt at man kan høre naboens mobil vibrere og børneshows startede først kl 21/21.45 så den var langt over midnat før grædende børn kom i seng og der blev stille
Overnattede 5 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

8/10 Udmærket

Mads

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt sted til familie ferie
Fint hotel og meget børnevenligt, fin buffet og meget søde personale.
Overnattede 7 nætter i maj 2023
Svar fra HSM Customer Service den 30. maj 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 Fremragende

Ahmad

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alt var fint
Overnattede 7 nætter i juli 2022
Svar fra HSM Customer Service den 21. jul. 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

8/10 Udmærket

ViviM

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Negativ : Børn tilladt badning uden ble/ pool lukning flere gange . poolen ikke ren nok / flere var syge inkl. mig selv .Manglede parasoller. Forfærdelig larm i kantinen under spisning . + meget friture mad. For få elevator , var ofte i stykker. Ligger langt fra alting ( ØDE ) Positiv : Super dejligt personale samt god rengøring hver dag. Gode faciliteter , dejlige lege områder , God underholdning hele dagen, for både børn og voksne og helt fantastiske Guider på Hotellet ( de får 5 stjerner ud af 5 ) Kommer vi igen ... Nej , det er for langt væk fra andet .
Overnattede 14 nætter i juli 2019
Svar fra HSM Customer Service. den 14. aug. 2019
Dear ViviM, We regret that your stay has not been as positive as we would have liked. We sincerely regret that this inconvenience has caused such a bad review. Our priority is to offer the best services and facilities to make you feel like home. We are sorry we did not achieve your expectations. Best wishes from Mallorca,

8/10 Udmærket

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Børnevenligt
Alt i alt var det en fint hotel. Meget børnevenligt og tingene fungeret. Der blev gjort rent hver dag, så dette kan man ikke sætte en finger på. Maden som blev serveret morgen-middag-aften var virkelig ringe. Der var kun pasta og promfritter. Salatbaren var kedelig kun iceberg, agurk, tomat og gulerod. Intet spansk mad - en kæmpe skuffelse.
Overnattede 7 nætter i juni 2018

8/10 Udmærket

HERVE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Nathalie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you are looking for a town then its 15 min walk or 5 min and 5euros in a raxi but food in hotel is at all times and very good
Overnattede 4 nætter i maj 2024

6/10 Okay

Geoffrey

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Établissement vieillissant, chambre mal isolée, buffet médiocre de produit surgelé ou en boîte. Club fait pour les familles avec des enfants pas pour les couples. Malgré tout le personnel reste à l’écoute et sympathique.
Overnattede 7 nætter i maj 2024

6/10 Okay

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Établissement trop bruyant, chambres pas isolées phonétiquement. Complexe sympa en dehors de ça.
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

barbara

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i september 2023

6/10 Okay

Bruno

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Expedia sponsors this property as smoke free. It is not so. If you don't smoke, or otherwise don't want your children to breathe in other people's smoke, choose another facility. Average food. At the reception the people are kind but the entertainment isn't that great. The rides for children do not work well. The property provides a minibus that takes you to Cala Domingos for free at certain times. For the rest, for the price paid it is what you can expect.
Overnattede 7 nætter i september 2023

2/10 Forfærdeligt

Silke

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Noch nie haben wir ein so extrem lautes hotel besucht. Keine normale Unterhaltung beim essen moglich da die Lautstärke der Gäste "überwiegend Engländer" extrem war. Sie sind unglaublich rücksichtslos und auch am späten abend war ein geschreie sowohl von den kindern als auch von den erwachsenen bis 2 uhr nachts .. von erholung keine spur .. selbst unsere 4 jährige Tochter hat sich standig die ohren zugehalten.. Das personal sowohl beim essen als auch an der Rezeption haben alles dafür getan um das Chaos in grenzen zu halten. Können dieses hotel für eine erholung nicht weiterempfehlen .. wer Action mag ist hier genau richtig .
Overnattede 11 nætter i september 2023

8/10 Udmærket

Antonio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel complessivamente buono in particolare per i pasti e i servizi.
Overnattede 9 nætter i september 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Bőséges étel egész nap az étteremben. Ingyenes italok a bárban egész nap. Zenés medencék, aqua aerobik délben. Esti programok nem voltak túl népszerűek, és szórakoztatók, azon a téren van mit fejlődni a hotelnak.
Overnattede 5 nætter i september 2023
Svar fra HSM Customer Service den 19. sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasantly surprised
Food was actually quite good - considering it's all inclusive. Lots of activities each day and shows each night. It's great for families and the kids club is fun for the kids and gives us parents a break 👍👍
Overnattede 7 nætter i september 2023
Svar fra HSM Customer Service den 19. sep. 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 Fremragende

Gisselle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel está excelente y la atención del personal también, un bufet completo y variado cada día, algo que no es muy positivo es que si no tienes coche es difícil moverse
Overnattede 5 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Estimado cliente,Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida en nuestro establecimiento.Nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para HSM nuestros huéspedes son lo más importante y su satisfacción es nuestro objetivo principal.Deseamos seguir contando con su confianza y darle nuevamente la bienvenida a nuestro hotel. Aprovechamos para mandarle un cordial saludo.HSM Customer Service

8/10 Udmærket

Eveline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Leuk hotel, ideaal voor de kinderen. Veel zwembaden en een erg enthousiaste miniclub. De kamers zijn ietwat gedateerd, maar alles was erg schoon. Kamers worden elke dag schoongemaakt. Personeel achter de receptie erg vriendelijk en toegankelijk. Geen beddenrace in de ochtend om je handdoek neer te leggen, maar wel om een schaduwplek te hebben. Weinig parasols. Het hotel ligt op een rustige plek, winkeltjes op zo'n 15 minuten lopen. Wij hadden een huurauto, leuk om naar porto christo of cala d'or te rijden voor wat meer winkels en mooie baaien te zoeken in de omgeving. Op 15 minuten rijden verschillende mooie baaien gevonden.
Overnattede 9 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 Udmærket

Viktor

Rejste med familie
Synes godt om: Service og personale
Overnattede 14 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 Udmærket

Jhon

Overnattede 8 nætter i august 2023
Svar fra HSM Customer Service den 19. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

6/10 Okay

Laura

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Overnattede 6 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

6/10 Okay

Doina

Rejste med familie og småbørn
Synes ikke om: Faciliteter
2star
Overnattede 7 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 Udmærket

julie

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is lovely, v.clean, rooms adequate for a 3*. There are 4 pool areas, always found sunbeds and chairs to sit on. Splash pool is great, our toddlers loved it. Kids Club looked fab 10-2 (age 4 upwards) they did lots of activities & staff energetic. All Slushies/soft & fruit juice drinks/tea coffee/ice creams all help yourself throughout the day. Alcohol all seemed ok and true to flavour. Plastic cups are provided but bring your own lidded closable cup/bottle as there are thousands of wasps around all the pool areas. We did get stung and was constantly watching out for the kids so could never enjoy a drink/ice cream without being swamped by them so be warned! Food truly was bland, there was always a dish we could eat but no real taste to it especially dinner time. Breakfast was usual fry up/cereal/cold meats/pastries/fruit etc so all good there and lunch was same as dinner (i know its a 3*) Dining room is free for all, get there early to get a table as plates are not cleared away until you leave so they pile up on your table (only 3 staff doing the clearing so you wait around to get a cleaned table). Room cleaned/towels changed everyday v.happy Evening entertainment area to small for no. of guests - variation each night Shame Hotel is in the middle of nowhere, wish i researched more, walk to town centre with buggies took its toll as pavements v.uneven. Hotel rang for Taxis took ages & v.costly. Local bus ran hourly to 6pm I would not return to this area of Mallorca.
Overnattede 7 nætter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

4/10 Dårligt

Aleksandra

Overnattede 7 nætter i juli 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale
Overnattede 11 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 Udmærket

Rami

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

6/10 Okay

Mavi

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
La comida-variedad excasa, desayuno muy escaso,vasos de miniatura ,faltan saleros,salón pequeño,todo a granel, incluyendo yogurt,mermeladas....helado...mahonesa y ketchup,ni cerveza ,ni tinto de verano en el comedor,tienes que salir al chiringuito de la piscina que está fuera con unos vasos de plástico que tienes que llevar encima siempre para que te sirvan la cerveza o cualquier coctel....alcohol en general y volver al comer con lo cual se caliente enseguida.Horarios limpieza algo extraños..
Overnattede 7 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Estimado cliente,Antes de nada, darle las gracias por compartir su experiencia en nuestro hotel. Estamos agradecidos por su comentario, porque esto nos ayuda a mejorar constantemente y adaptarnos a las necesidades de nuestros huéspedes.Nos gustaría darle las gracias por su visita.Atentamente,HSM Customer Service.

8/10 Udmærket

Miroslaw

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 Udmærket

Harriet

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Hotel needs updating. Rooms are basic but you get what you pay for. But on the other hand the rooms were clean and the summing/pool facilities were fab.
Overnattede 10 nætter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

6/10 Okay

Siamak

Overnattede 14 nætter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 Fremragende

María

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo genial, las habitaciones un poco antiguas pero bien, eso sí, te cobran depósitos hasta por el mando de la tele.
Overnattede 5 nætter i juni 2023
Svar fra HSM Customer Service den 3. jul. 2023
Estimado cliente,Gracias por su comentario y por habernos elegido. Estamos felices que haya disfrutado de su estancia y esperamos tenerle de nuevo como huésped en nuestro hotel. Los depósitos de devuelven al cliente cuando haya devuelto lo que ha pedido.Un cordial saludo.HSM Customer Service

8/10 Udmærket

ANGELA

Rejste med partner
Synes godt om: Rengøring, service og personale
instalaciones algo ya viejas, pero lo mantienen muy limpio, lo peor el horario de cenas, está tan orientado al turismo Alemán, que el horario de cena es de las18:30 a las 21 horas ... increible . luego tiene opción de tomar snacks a partir de la s21:30 , pero ya no es lo mismo. este horario no permite hacer ninguna excursion ni actividad porque no llegas a cenar . hotel muy muy ruidoso al esta orientado a familias ,
Overnattede 6 nætter i juni 2023
Svar fra HSM Customer Service den 3. jul. 2023
Estimado cliente, En primer lugar, nos gustaría agradecerle que haya compartido su experiencia con nosotros. El feedback de nuestros clientes es una herramienta muy importante para nosotros, ya que nos permite identificar nuestras áreas débiles y así poder mejorar.Esperamos poder darle nuevamente la bienvenida en uno de nuestros hoteles. Un saludo cordial, HSM Customer Service.

6/10 Okay

Quentin Axel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Personnel sympa, mais hotel extrêmement mal insonorisé, très très bruyant. Tout est fait pour que les enfants s'y plaisent (super installations de jeux) mais ceux-ci ne peuvent pas dormir tant le bruit est constant.
Overnattede 10 nætter i maj 2023
Svar fra HSM Customer Service den 3. jul. 2023
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. We hope to see you again very soon!HSM Customer Service.

10/10 Fremragende

Rebecca

Overnattede 4 nætter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 Udmærket

R.N.

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prima verblijf in HSM Canarios Park
Het verblijf in uw hotel is prima bevallen. Het enige nadeel vinden wij dat de kamers gehorig zijn. Je hoopt dan dat andere gasten rekening houden met degene die er naast slapen, maar helaas wordt daar te weinig rekening mee gehouden. Midden in de nacht wakker worden van zingende buren is niet prettig. Zeker niet met 2 jonge kinderen erbij. Verder hebben wij geen op of aanmerkingen en was alles wat we er van verwacht hadden. De medewerkers maken het verblijft prettig!
Overnattede 4 nætter i maj 2023
Svar fra HSM Customer Service den 30. maj 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We would have like that during your stay you had contacted us to improve your situation about the noise. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 Udmærket

Laly

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hôtel très sympa, malgré un restaurant bruyant avec des gens qui se pensent tout seul apparement..
Overnattede 6 nætter i maj 2023
Svar fra HSM Customer Service den 15. maj 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 Udmærket

Emma-Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great All-Inclusive break if on a budget.
We stayed at the HSM Canarios Park, as a short-notice budget break for 4 nights in total, We booked this as it provided an All-Inclusive option. I can wholeheartedly recommend this accommodation. The staff were incredibly pleasant and helpful when needed. The hotel itself, is basic - but is incredibly clean, and the pool areas in particular are exceptional. The rooms are incredibly spacious, provide UK TV, and are very clean and comfortable. The food is of a really good quality, my partner is vegetarian so options were a little limited, but the quality was very good, so didn't mind the repeated meals. The range of drinks was very good. Overall, for a cost-effective break, I would highly recommend this hotel. The hotel provides a shuttle-bus to the beach, its not necessarily because it's far, but it is quite a treacherous/steep walk down. The town is about 20 mins walk away, but is all flat roads and easy to get to.
Overnattede 4 nætter i oktober 2022
Svar fra HSM Customer Service den 20. okt. 2022
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca!Best regards, HSM Customer Service.

8/10 Udmærket

NOURDIN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chouette hotel. Parfaitement adapté pour les enfants (piscine pour enfant, activités, kids club..). Buffets variés. Pour ceux qui ne mange pas de viande, on y trouve a chaque service au moins une sorte de poisson et des légumes variées.
Overnattede 9 nætter i september 2022
Svar fra HSM Customer Service den 20. okt. 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice to stay
Meals available almost nonstop, weaker offer on the bar. A lot to do in the hotel. Littlebit farer from the sea. Too many smakers without dedicated area to smoke. In general nice to stay without any issues. Nothing was problem.
Overnattede 9 nætter i september 2022
Svar fra HSM Customer Service den 4. okt. 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 Udmærket

Alina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura un po' più datata ma molto pulita, il cibo buono! Qualità prezzo direi ottima! Personale molto cordiale. Ho passato una settimana gradevole! Consigliato
Overnattede 7 nætter i september 2022
Svar fra HSM Customer Service den 19. sep. 2022
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 Udmærket

Kimberley

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay... We ve never done all included.. A new experience, It is what it is...basic. Don't expect anything more.. The kids loved it
Overnattede 4 nætter i september 2022
Svar fra HSM Customer Service den 13. sep. 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 Udmærket

Uzturre

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel ideal para ir con niños y por el precio que se paga está bien, las habitaciones limpias, cercanía a la playa. La comida un poco repetitiva pero esta buena.
Overnattede 7 nætter i august 2022
Svar fra HSM Customer Service den 8. sep. 2022
Estimado cliente,Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida en nuestro establecimiento.Nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para HSM nuestros huéspedes son lo más importante y su satisfacción es nuestro objetivo principal.Deseamos seguir contando con su confianza y darle nuevamente la bienvenida a nuestro hotel. Aprovechamos para mandarle un cordial saludo.HSM Customer Service

8/10 Udmærket

Hayley

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Breakfasts were great 👍 A bit outdated but you get used to it. Has its own charm in the end.
Overnattede 6 nætter i august 2022
Svar fra HSM Customer Service den 30. aug. 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 Udmærket

CLEMENT

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel au top pour les enfants!
Je recommande cet hôtel pour une famille avec enfant. La piscine avec les toboggans est juste parfaite dès le plus jeune âge. Notre fils de 4 ans y a passé des heures, aucun danger pour lui, c'est rassurant et reposant pour nous. L'hôtel est très propre, le personnel très sympathique. Le restaurant est dans l'ensemble très bien et varié (il manque juste des crêpes pour le petit déjeuner :)) Le système des gobelets à garder toute la semaine est très bien et les boissons en libre service c'est top! gain de temps. Le point a améliorer serait les soirées... le bingo tous les soirs c'est beaucoup ce qui fait démarrer les spectacles à 22h, c'est tard surtout pour un hôtel avec autant d'enfants. L'arrêt de bus au bout de la rue est très bien aussi pour une transfert facile. C'est la première fois que dans un hôtel nous ne sommes pas réveillés aux aurores par des clients ou un personnel bruyant. C'est plaisant. Certains commentaires ne sont pas a tenir en compte, ça reste un 3 étoiles avec énormément de point positifs et un bon rapport qualité/prix. Je recommande!
Overnattede 7 nætter i august 2022
Svar fra HSM Customer Service den 24. aug. 2022
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

6/10 Okay

Jeremy

Rejste med familie
Mitigé !
De retour du HSM Canarios Park , nous restons sur un avis mitigé . Le rapport qualité prix y est correct . Seul bon point positif est le coté parc aquatique enfant . Pour le reste , vous devez vous balader avec vos gobelets toute la journée pour boire ( gobelets en plastique unique pour la durée du séjour ) , nourriture correcte mais répétitive . Hôtel très très très bruyant ( restaurant ou plutôt cantine et chambres ) dû au manque de savoir vivre de certains ... Spectacle ? quasi inexistant ... Hôtel excentré donc voiture de location indispensable si vous souhaitez visité cette belle île de majorque .
Overnattede 7 nætter i august 2022
Svar fra HSM Customer Service den 24. aug. 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

4/10 Dårligt

Lucie

Overnattede 7 nætter i august 2022

6/10 Okay

Mounia

Rejste med familie og småbørn
Trop loin du centre-ville. Personnel pas tres agréable. Restaurant médiocre. Animation du soir tardive et incomprehensible. Un pour les piscine.
Overnattede 7 nætter i august 2022
Svar fra HSM Customer Service den 17. aug. 2022
Dear guest, We regret to read that your vacation did not go as expected; we take notes on your comment. We constantly strive to improve the quality of both our hotel and the services we provide, since the opinion of our guests is a great value to us. For us is really important the fact that all our guests can fully relax in our entire hotel. We will continue considering possible improvements to maintain the relaxed and quality environment that we want to transmit. We hope you accept our sincere apologies. Best regards, HSM Customer Service.

10/10 Fremragende

Vojtech

Overnattede 7 nætter i august 2022
Svar fra HSM Customer Service den 16. aug. 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
10/10 🙌🙌
Amazing 2 weeks here. Couldnt fault the hotel food is very nice for 3 star plent, of variety everyday. Entertainment staff make this hotel more than 3 star standard they are so friendly welcoming and will have you belly laughing from the day you arrive
Overnattede 14 nætter i juli 2022
Svar fra HSM Canarios Park den 14. aug. 2022
Thank you for your review :) We are waiting for you to come back.