Hoteller nær Mall of the Americans

"I have tried to get a recite for additional charges without any luck. How can you charge a credit card and not send a recite?? Also why is it so complicated to get the recite after departure as your hotel is only reached by phone and not email?"

"Shuttle bus never came, breakfast is all sweet from powder, plastic cutlery, paper plates, coffee-just a brown water. The worst part was issues with the shuttle bus after 10 hour flight with a baby in the night time. I wrote to hotel a day before arrival and called too to make sure that we have an airport pickup. Was told it goes every hour. We waited half an hour before pickup time and after and no one came. There were another group that waited too and called hotel 3 times each time were...

"Hotellet var udemærket til at sove på, men ikke et ferie-hotel. Poolen var lukket, og morgenmaden var meget begrænset, men det vidste vi godt på forhånd (grab and go). "

"Udemærket. Anden gang vi er der ifbm. lufthavnen. Service er fint, værelset stort og rummeligt. Denne gang havde vi værelse mod motorvejen, og der var betydelig larm"

"Slidt hotel Ikke pengene værd "

"xx"

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"WRent og pænt xz Orrtrgfs"

"This was such a great place to go and great price. The room was so clean, bathroom clean and the bed clean. The bed was great and sheets very clean, didn't have to ask for new sheets at all. The host was great with communication and was so helpful at all hours of the day which I really appreciated since I had a late flight. Would definitely book here again for this great price."

"Et hotel, som vi har besøgt flere gange igennem de seneste 35 år med stor glæde, bl.a. på grund af et unikt pool area og en flot og særpræget arkitektonisk byggestil, men hvor værelserne nu for alvor trænger til en opdatering "

"Very very nice staff, extremely helpful and service minded. Restaurants around very good and nice surroundings "

"Hotellet lå ved siden af et Mall, hvilket var godt nok. Men morgenmaden havde et okay udvalg, men ingen gafler 3 morgener i træk. Airconditionen på værelset kunne ikke slukkes."

"Vi boede her 1 nat før et krydstogt - og det var vores andet besøg. Værelset var fint og rent, morgenmaden var OK (omelet, cerials, bagels, vafler, juice, frugt, kaffe og juice osv.), så det var udmærket. Servicen er ikke til stede længere. I hvert fald ikke det døgns tid vi var der. Det begyndte med Airport Shuttle bussen. Et par dage før vores overnatning fik vi en mail, hvori der stod at vi skulle gå på 2nd level og tage en shuttle derfra. Shuttle går klokken hel hver time. Efter at have...

"First of all the positives: Great big clean room with lots of amenities, a good selection for breakfast and friendly staff. Now the bad: Terrible shuttle service. After calling the hotel, I waited for 1 hour and 25 minutes for the shuttle. I was standing in the hotel lobby 2 hours after my initial call. That is not a service, that is a dis-service to the customers! Stop providing this dis-service or change the service to more frequent and specifique timed pick ups. Or simply let the customers...