Hoteller nær Mall del Rio

"Clean room and friendly staff"

"Dogs at location are friendly. Make sure you honk at arrival for doors to open!"

"A true hidden gem in Cuenca. From the moment you arrive, you feel the peace, warmth, and attention to detail. The place is beautiful, tranquil, and surrounded by a welcoming atmosphere that invites you to relax and enjoy nature. The service is simply exceptional. The entire staff makes guests feel right at home, always with kindness, dedication, and a genuine smile. The breakfasts are wonderful and prepared to the guest's liking. The delicious homemade bread, the exquisite artisanal jams made...

"Recommend "

"I recently stayed at Mansión Alcázar in Cuenca, and the experience genuinely stayed with me. After a long day of travel involving buses, taxis, shuttles, heat, and exhaustion, I arrived tired and overwhelmed. The very first thing they offered me was a warm towel. That small gesture meant more than I can adequately explain. It immediately shifted the experience from “transaction” to “hospitality.” I had also been unexpectedly upgraded to a much larger room than the one I originally booked. The...

"Bien todo "

"We stayed there for a long weekend. We were 8 people in four rooms. The hotel is located in the heart of the historical district, walking distance from Cuenca’s main attractions. The staff was amazing, incredibly helpful, accommodating and went out of their way to please us. They were truly outstanding. Will definitely stay there again."

"Great hotel, staff was really helpful."

"Amazing hotel great customer service and location"

"Great place to stay in the city."

"The location is great, right across from a beautiful park and church with restaurants across the park. The room was nice but was missing the shower door and the floor could have been cleaner. The staff were awesome, helpful and friendly. The coffee was good but the breakfast was just okay although the scrambled eggs were great. Overall I would recommend and stay again."

"My stay at Vienna International was incredibly pleasant. The staff was incredibly friendly and helpful. I felt safe exploring the old town, and the location was conveniently close to everything I needed. The staff went above and beyond to guide me on tours to take, provide safety tips after hours, and even walk me to the front to ensure I got into the right car. Definitely recommend this place."