The description of this property is not exaggerated. It is a lovely, comfortable, clean and spacious, well equipped and beautifully furnished apartment in a quiet location away from the main road. The air conditioning is a definite bonus.
The booking process was easy and secure, and Laura was always very prompt in dealing with and responding to my emails and queries. She was also very helpful in arranging taxis for our journeys to and from the airport. Laura was also very quick to refund the damage deposit, contacting me on the day of our departure and arranging for payment into our bank account within a couple of days.
We were met on arrival by Annie, who was lovely - very welcoming and extremely helpful with details about the area and suggestions for restaurants, etc.
Malcesine is a beautiful town, with its fairytale Castle and old, cobbled streets full of shops and restaurants. We would particularly recommend Al Gondoliere, where the food was excellent.
The walk up and down hill to town, the Castle and the Lake was more like 15-20 minutes for us as, unfortunately, my husband had a flare up of a problem with his knees, so anyone with mobility problems should be aware of this. However, this did not detract too much from our experience, and we were able to get taxis if necessary.
We would not hesitate to stay here again and would certainly recommend it.