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Anmeldelser af Quality Inn & Suites Maggie Valley - Cherokee Area

2.5 out of 5
Quality Inn & Suites Maggie Valley - Cherokee Area
3777 Soco Road Rt 19, Maggie Valley, NC

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 302 af i alt 642 anmeldelser" "
Bedømmelse på 8 − Udmærket. 197 af i alt 642 anmeldelser" "
Bedømmelse på 6 − Okay. 80 af i alt 642 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 642 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 642 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

mike

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with all amenities nearby
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Sue, Hellertown

Synes godt om: Rengøring
Small property in a perfect location. Friendly reception and very clean room.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Emily

Overnattede 1 nat i april 2024

10/10 Fremragende

Sierra

Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Shalanda

Synes ikke om: Service og personale
Dear Quality Inn by Choice Hotels Customer Service Team, I hope this email finds you well. I am writing to bring to your attention an issue I encountered with the customer service provided by your representative when I contacted your helpline earlier today. I recently made a reservation through Expedia for a room in North Carolina, intending to travel with a group to a specific city. However, upon realizing my mistake in booking the wrong city, I promptly contacted your customer service line to request a refund so that I could correct my reservation to the intended city within a short time frame. I arrived at the hotel earlier than expected and inquired if a room was available, to which I was informed that there was no room ready. Given the circumstances and the incorrect booking, I communicated my situation to the staff and expressed my willingness to wait in the parking lot until a room became available. The representative who assisted me, identified as Shawna, unfortunately informed me that due to policy restrictions, no refund or modification could be made to my reservation. While I understand and respect the policies in place, I would like to express my disappointment with the lack of flexibility or understanding shown in this situation. As a customer who realized the error promptly and sought assistance within an hour of making the reservation, and even arriving early at the hotel, I had hoped for some consideration or exception to be made under such circumstances.
Overnattede 1 nat i april 2024

6/10 Okay

Jean-luc

Rejste med familie
Synes godt om: Service og personale
X
Overnattede 2 nætter i april 2024

10/10 Fremragende

Aaron

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is great, however the reservation was incorrect upon arrival. I booked double queen beds for my reservation, and was only provided a single queen. The hotel was sold out so there was no way to get the double queen
Overnattede 1 nat i april 2024

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room, breakfast is a bonus
Overnattede 2 nætter i april 2024

4/10 Dårligt

Patrick

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Robert

Overnattede 1 nat i april 2024

6/10 Okay

Griffin

Rejste med partner
Hot tub jets broken and whole place needs scrubbing
Overnattede 2 nætter i marts 2024

6/10 Okay

Erwin, Rock Hill

Rejste med partner
Not as Clean as We’d like! Windows Very dirty! Area around building not very tidy/clean
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jesykah

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed everything about our stay. The pool was clean. The rooms were clean. Breakfast was good. The lobby was clean. The staff were very nice.
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Nell

Rejste med familie
Interior entrance
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Michelle

Overnattede 1 nat i marts 2024

10/10 Fremragende

Richard J

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very awesome and was great
Overnattede 3 nætter i marts 2024

2/10 Forfærdeligt

Haoran

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rude staff. Terrible breakfast food and always out of food and drinks. Smelly room!
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Chad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Lindsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were clean. Staff was friendly. Breakfast area had plenty to eat. The hot tub and pool was really nice. They even upgraded my room from 1 bed to 2 free of charge.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly and the room was very clean.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's a clean and comfortable nights stay, for a decent price. Friendly staff.
Overnattede 1 nat i januar 2024

10/10 Fremragende

FREDDY

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
everything was very good. no compaints.
Overnattede 1 nat i februar 2024

6/10 Okay

Jeffrey

Synes godt om: Rengøring, service og personale, værelsets komfort
BEING QUIET LATE IS A VIRTUE
I don't know who or exactly where these folks were, but they were talking loud in some foreign language until 1am or later. It sounded like rhey might have been in the stairwell.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Carlos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were impressed with the kindness and warm welcome from the receptionist. The cleanest of the hotel. One thing I believe can improve is the breakfast variety. Overall I will return to stay with you in future travels.
Overnattede 2 nætter i januar 2024

6/10 Okay

Jelena

Breakfast was not so good, no fruit, juice machine did not work, not much choice.
Overnattede 1 nat i januar 2024

10/10 Fremragende

matthew

Overnattede 1 nat i januar 2024

10/10 Fremragende

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Teresa

Overnattede 3 nætter i december 2023

10/10 Fremragende

claudia

Pretty decent place, friendly staff, stayed for one night.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Qingliang

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room is extremely small
The room is extremely small and the bed is also very small. I booked a king size bed and was given a double bed. My child could only sleep on the floor. No one came to change the bath towels in our room. The accommodation experience was extremely poor.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Yanyan

Overnattede 1 nat i december 2023

10/10 Fremragende

zongmin, ALPHARETTA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were there for the ski area and tube world. This place is very convinent. Room is clean. AC noise is not too bad. Breakfast has various choices and long serving hours, serves till 10. In door heated pool is perfect for kids.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Yanlin

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room! King size is spacious. Compared with other hotels around, the indoor hallway is great in cold winter weather. Indoor swimming pool and hot tub are good additions. The 24 hour coffee and hot chocolate are really nice too! I wish the hot tub was a little warmer, and the breakfast serves more hot items. But overall it's a positive experience.
Overnattede 1 nat i december 2023

10/10 Fremragende

Amber, MIDDLEBURG

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
Very nice staff! Pool was ok . Room was not very clear. Mold and several cob webs all over the AC unit. Screens on the window were ripped. Room was very stuffy and had an odd smell .
Overnattede 1 nat i december 2023

10/10 Fremragende

Andrew

Synes godt om: Rengøring
Overnattede 1 nat i december 2023

10/10 Fremragende

WEISHIU

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The coffee is too light! The air conditioner fan is too noisy when turning on.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Miranda

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Brandon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

6/10 Okay

Kaleigh

Overnattede 1 nat i december 2023

10/10 Fremragende

Julia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff and convenient location
Overnattede 2 nætter i december 2023

6/10 Okay

Coronada

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Sheets and towels stained!
Overnattede 1 nat i november 2023

8/10 Udmærket

Irene

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The woman that was cleaning the rooms was very nice. She seemed to take extra care in cleaning the bathroom. She was an older woman. Also saw her helping in the breakfast area. Making sure there were eggs and sausage. I believe she was Hispanic. I will definitely stay again!
Overnattede 2 nætter i november 2023

8/10 Udmærket

Chad

Overnattede 1 nat i november 2023

10/10 Fremragende

William

Rejste med partner
Synes godt om: Faciliteter
Always a pleasure to stay here!!
Overnattede 1 nat i november 2023

6/10 Okay

Gary

Synes godt om: Service og personale
Overnattede 2 nætter i november 2023

10/10 Fremragende

randy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No issue , very peaceful and safe. Would stay again.

10/10 Fremragende

Amber

Overnattede 2 nætter i november 2023