Udendørsområde

Anmeldelser af New Madinah Hotel

New Madinah Hotel
Abi Sayeed Al Khudri Street, Madinah

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 44 af i alt 74 anmeldelser" "
Bedømmelse på 8 − Udmærket. 13 af i alt 74 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 74 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 74 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 74 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Tahir

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
1
Overnattede 5 nætter i januar 2024
Svar fra Abdulrahman Alghamdi den 5. feb. 2024
Dear Mr. Tahir,Thank you for choosing to stay with us, and we appreciate you taking the time to provide a rating. We value all feedback, positive or otherwise, as it helps us enhance our services.If there were any specific aspects of your stay that didn't meet your expectations, we would love to hear more about it so we can address and improve. Our goal is to ensure every guest has a memorable and enjoyable experience.Please feel free to reach out with any additional comments or concerns you may have. We hope to have the opportunity to better serve you in the future.Best regards,

8/10 Udmærket

Harris

Rejste med familie
Synes godt om: Service og personale, faciliteter
When we arrived there were so many people staying at the hotel that going in and out of the building was a chore in itself. However when the crowd dissipated since they went on to wherever they were supposed to go, things did get toned down by a lot. Though the staff was beyond professional and services were exceeded expectations, the building and the rooms are quite dated. The air conditioning in our room didn't effectively work cool us down.
Overnattede 3 nætter i maj 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 12. maj 2024
Dear Mr.Harris ,Thank you for sharing your experience with us. We appreciate your feedback regarding the initial crowd congestion and are glad to hear that the situation improved once it settled down. We're pleased to know that our staff exceeded your expectations with their professionalism and service.Regarding the condition of the building and rooms, we understand your concerns. Rest assured, we continuously strive to maintain and improve our facilities to enhance the overall guest experience. We apologize for any inconvenience caused by the dated appearance of the rooms and any issues with the air conditioning. Your feedback will be shared with our management team for further review and improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If you have any further concerns or feedback, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.

10/10 Fremragende

Ali

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very close to the Haram, and you can only walk to it.
Overnattede 2 nætter i april 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 14. apr. 2024
Dear Mr.Ali,Thank you for sharing your feedback with us regarding our hotel's proximity to the Haram. We're delighted to hear that our location met your needs and provided convenient access to the Haram. Our goal is to offer a comfortable and accessible stay for all our guests, especially those visiting religious sites. Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another pleasant stay.

10/10 Fremragende

Shahid

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything from A to Z entire stay was pleasant
Overnattede 3 nætter i marts 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 9. apr. 2024
Dear Mr.Shahid,It's great to hear that your entire stay was pleasant from start to finish! If you have any specific highlights or aspects of your experience that stood out to you, feel free to share them. Your feedback helps both the hotel and future guests.

10/10 Fremragende

ahmed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and staff . Great location to Haram less than 5 min walk. Shopping options for everything is within the premessis.
Overnattede 5 nætter i april 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 8. apr. 2024
Dear Mr.Ahmed,We're thrilled to hear that you had an excellent experience with our service and staff during your stay! It's fantastic to know that you found our location convenient, with just a short walk to Haram, and that there are shopping options available within the premises. Thank you for your kind words, and we hope to have the pleasure of welcoming you back soon for another great stay! If you have any further feedback or requests, please don't hesitate to reach out to us.

8/10 Udmærket

Amal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hope affordable especially on this time of the year in Ramadan where everything else is so expensive. The hotel is nice a little bit old fashion furniture but very clean. 15 mins walk from masjid and from shopping, otherwise the staff’s is very kind and helpful/ Nothin to complain about. I spend 5 days and really enjoyed it!
Overnattede 4 nætter i april 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 7. apr. 2024
Dear Ms.Amal,Thank you for your review! We're delighted to hear that you had a pleasant stay with us. We understand the importance of affordability, especially during Ramadan, and we're glad that you found our hotel to be reasonably priced. Your compliments regarding the cleanliness and the helpfulness of our staff are greatly appreciated. We take note of your feedback regarding the furniture and will consider it for future improvements. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

6/10 Okay

Rahael

Rejste med familie
Synes godt om: Service og personale, faciliteter
Pros: Hotel is at the front side of Roza (gate 365). From where you access Riaz Ul Jannah, his blessed Roza, and Jannat ul Baqi. Within minutes of walking you will be standing in front of the Green Dome. Cons: Hotel itself is quite dated and requires major renovation. This also impacts level of cleanliness despite efforts from cleaning staff. I also noticed that other IHG properties clean your room everyday and make sure there are towels etc. which was not the case here. Front staff was very friendly and prompt to address our requests.
Overnattede 4 nætter i marts 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 3. apr. 2024
Dear Mr.Rahael,Thank you for your review of our hotel. We're glad to hear that you appreciated our hotel's prime location near the sacred sites of Roza, Riaz Ul Jannah, and Jannat ul Baqi, providing easy access for guests. However, we apologize for any inconvenience caused by the dated condition of our property and the cleanliness issues you encountered. Your feedback regarding the need for renovation and improved cleanliness will be shared with our management team for further consideration and action.We appreciate your recognition of our friendly and prompt front desk staff, who strive to address guests' requests efficiently. Regarding the housekeeping issue, we'll review our procedures to ensure that all rooms are properly serviced and equipped with amenities like towels as expected by our guests.We value your feedback as it helps us improve our services and facilities. If you have any further concerns or suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future with an improved experience.

2/10 Forfærdeligt

farhan

Overnattede 3 nætter i marts 2024

10/10 Fremragende

Muhammad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best experiences in Madina
Overnattede 1 nat i februar 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 29. mar. 2024
Dear Mr.Mohmad,Thank you for your feedback. It's great to hear that you had one of the best experiences in Madina! If there's anything specific you'd like to share about your experience or if you have any feedback you'd like to provide, feel free to let us know. We're here to assist you further.Best regards,

10/10 Fremragende

Sameh

Good hotel Near the prophet s mosque
Overnattede 4 nætter i marts 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 27. mar. 2024
Dear Mr.Sameh,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards

8/10 Udmærket

Laquesha

Rejste med familie og småbørn
Synes godt om: Faciliteter
The hotel was good. Not too much staff around. Easy to walk to the Masjid. Sahoor food was delicious with a wide variety of options. The rugs need cleaning
Overnattede 4 nætter i marts 2024
Svar fra Abdulraheem Bakhsh Guest Relations Manager den 20. mar. 2024
Dear Guest,Thank you for your feedback about your recent stay with us. We're glad to hear that you found our hotel to be good and conveniently located within walking distance to the Masjid. We're also pleased to know that you enjoyed the delicious Sahoor food with its wide variety of options.We appreciate your feedback regarding the cleanliness of the rugs. Please rest assured that we take cleanliness seriously, and we will address this issue promptly to ensure that all areas of our hotel meet the highest standards of cleanliness.Thank you again for your valuable feedback, and we hope to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,,

10/10 Fremragende

Sajid

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice helpful staff. Elevators always accessible. Location really good. 5 mins from mosque and 8 mins from salaam gate
Overnattede 2 nætter i marts 2024
Svar fra Abdalrhim bakhsh Guest Relations Manager den 20. mar. 2024
Dear Mr.Sajid,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be nice and helpful, and that you appreciated the accessibility of our elevators. It's also great to know that you found our location to be really good, with convenient proximity to the mosque and Salaam Gate.Your positive comments are greatly appreciated and will be shared with our team. We're committed to providing excellent service and ensuring our guests have a comfortable and enjoyable stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best regards,

8/10 Udmærket

Samreen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Iwe stayed for five days. I hope management keeps the property maintained and up to date. we absolutely loved breakfast. server staff Irfan Haider, Barkat, Hammad were so efficient and welcoming. we preferred our breakfast here over Hilton in Mecca. We will definitely stay here next time.
Overnattede 3 nætter i februar 2024
Svar fra Abdalrhim bakhsh Guest Relations Manager den 4. mar. 2024
Dear Mr.Bukhari,Thank you for choosing to stay with us and for sharing your feedback! We are delighted to hear that you enjoyed your five-day stay and that our breakfast experience, along with the service provided by Irfan Haider, Barkat, and Hammad, left a positive impression.Your preference for our breakfast over another renowned property is truly humbling, and we're thrilled to know that our team's efficiency and warmth contributed to making your stay memorable.Rest assured, we are committed to maintaining and updating our property to ensure a comfortable and enjoyable experience for our guests. Your kind words motivate us to continue delivering exceptional service.We look forward to welcoming you back on your next visit. If there's anything specific you'd like during your future stays, please let us know.Warm regards

10/10 Fremragende

SABER

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel 5 min du Haram
Overnattede 1 nat i marts 2024
Svar fra Abdalrhim Bakhsh Guest Relations Manager den 5. mar. 2024
Dear Mr.Saber ,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Abdalrhim bakhsh Guest Relations Manager den 20. mar. 2024
Dear Mr.Mohammad,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards

10/10 Fremragende

waseem

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Abdalrhim bakhsh Guest Relations Manager den 20. mar. 2024
Dear Mr.wasem,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards

10/10 Fremragende

Zubair

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Restaurant staff Hammad, Barkat and Tauqeer were excellent and very friendly professional staff. Gave vip treatment
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Nazneen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am extremely happy with the services of the stuff. Specially Mr Masum, Mr Shahid, Mr Raihan, Mr Tawkeer and Mr Barkat. I really appreciate their hospitality.
Overnattede 3 nætter i januar 2024
Svar fra Abdulrahman Alghamdi den 6. feb. 2024
Dear Ms. Nazneen,Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff, especially with Mr. Masum, Mr. Shahid, Mr. Raihan, Mr. Tawkeer, and Mr. Barkat. Providing exceptional hospitality is our top priority, and it's fantastic to know that they made your stay memorable. We'll be sure to pass along your appreciation to them. We hope to have the pleasure of welcoming you back again soon!

8/10 Udmærket

Nafis

Synes godt om: Rengøring, service og personale
Rep in reception was pleasant, humble and greeted us with smile.
Overnattede 2 nætter i januar 2024
Svar fra Abdulrahman Alghamdi den 1. feb. 2024
Dear Mr. Nafis,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our representative at the reception made your stay enjoyable with their pleasant and humble demeanor, along with a warm greeting. Providing exceptional service is a top priority for us, and it's wonderful to know that our team member's efforts were noticed and appreciated.Your feedback is truly uplifting, and we will make sure to pass on your kind words to our reception team. We look forward to the opportunity to welcome you back for another delightful stay in the future.If there's anything specific that stood out to you or any suggestions you'd like to share, please feel free to let us know. Your satisfaction is our utmost priority.Thank you for choosing us, and we can't wait to serve you again!Best regards,

10/10 Fremragende

Rizwan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to Masjid al nabawi ~5 mins walk
Svar fra Abdulrahman Alghamdi den 1. feb. 2024
Dear Mr. Rizwan,Thank you for taking the time to share your experience. We're delighted to hear that our location, just a 5-minute walk from Masjid al-Nabawi, contributed positively to your stay. Being in close proximity to such a significant and revered site is indeed a convenience for many of our guests.We appreciate your feedback and are pleased that our location met your expectations. If there are any other aspects of your stay that you would like to share or if you have suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back and provide another memorable stay.Best regards,

10/10 Fremragende

Syed

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast and staff are very good
Overnattede 3 nætter i januar 2024
Svar fra Mohammed Alraddadi den 29. jan. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

mohammed, lake charles

Overnattede 3 nætter i januar 2024
Svar fra Mohammed Alraddadi den 13. jan. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Abdul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brilliant
Brilliant stay Amazing breakfast with friendly staff who were very kind
Overnattede 3 nætter i januar 2024
Svar fra Mohammed Alraddadi den 10. jan. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Muhammad, HOUSTON

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Mohammed Alraddadi den 10. jan. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

faris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Around a 7-minute walk to the Prophet’s Mosque. Close shops. Very nice and hospitable staff. The facility is mostly on good shape.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Nishat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very nice property
Overnattede 2 nætter i december 2023

10/10 Fremragende

Shafin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Mohammed Alraddadi den 28. dec. 2023
Dear Mr.Shafin Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Abdulhammeed

Overnattede 1 nat i december 2023
Svar fra Mohammed Alraddadi den 25. dec. 2023
Dear Mr. Abdulhammed Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

6/10 Okay

Nawaz, BRAMPTON

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property is very old and needs to be upgrade big time
Overnattede 2 nætter i december 2023
Svar fra Mohammed Alraddadi den 23. dec. 2023
Dear Mr. NawazThank you for taking the time to tell us about your experience at New Madinah Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Guest Relations SupervisorMohammed Alraddadi

4/10 Dårligt

Naila

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Service wasnt great in this hotel, Upon arriving with my family our luggage was all sent in to my sisters room. I contacted Reception who said they was too busy to send someone to help move the luggage in to my room, which in the end i had to move it myself. The breakfast wasnt explained where it was or the times. I just think this hotel lacked customer service and it was evident that if you needed help they was not willing to help. The Housekeepers on the other hand were friendly and polite and said hello everytime.
Overnattede 3 nætter i december 2023
Svar fra Mohammed Alraddadi den 23. dec. 2023
Dear Mrs. NailaThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Guest Relations SupervisorMohammed Alraddadi

6/10 Okay

Maram

Overnattede 6 nætter i december 2023

2/10 Forfærdeligt

Salim

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The cleaning and food staff were nice and but the receptionist were rude and very unprofessional, I had an issue with extending my time I was willing to pay extra or get a new room but receptionist dismissed me without even me finishing he was like you gotta clear the room we have guest coming and after I told him I’ll book a new room and paid almost 200 dollars he gave me the same room but earlier he told me I can’t extend because room is booked for another customer. The manager was completely useless I shared my concern and complain without understanding my side he kinda sided his employees. Definitely won’t recommend anyone only because of the staff behavior , they were treating me like I was tryna stay for free.
Overnattede 4 nætter i december 2023
Svar fra Mohammed Alraddadi den 17. dec. 2023
Dear Mr. salimThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Guest Relations SupervisorMohammed Alraddadi

8/10 Udmærket

Mutayyab Haider

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Abdulrahman Alghamdi den 6. feb. 2024
Dear Mr. Mutayyab,Thank you for your high rating! We're delighted that you enjoyed your stay with us. If you have any feedback or suggestions for improvement, please feel free to share. We hope to see you again soon!

10/10 Fremragende

Abdulgani

Overnattede 4 nætter i november 2023
Svar fra Sarfaraz den 3. jan. 2024
Dear valued guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,New Madinah Hotel Management

10/10 Fremragende

Mohammad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent service
Overnattede 2 nætter i november 2023
Svar fra Mohammed Alraddadi den 4. dec. 2023
Dear Mr. Mohammed Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Pervez Saleem

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is very good. Staff is very helpful, co operative and fluent in English. Rooms are spacious clean and well furnished. Mattresses and pillows are very comfortable. Washrooms are clean with all amenities. Its only five minutes walk from the Holy mosque. Would not hesitate to stay in this hotel again.
Overnattede 3 nætter i november 2023
Svar fra Mohammed Alraddadi den 30. nov. 2023
Dear Mr. saleemThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

8/10 Udmærket

Atiqul

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Mohammed Alraddadi den 28. nov. 2023
Dear Mr. AtiqulThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Adama Bocar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Mohammed Alraddadi den 23. nov. 2023
Dear Mr. AdamaThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Aashir

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast service was the best and one of the guy Mr Barkat did an excellent service and job
Overnattede 2 nætter i november 2023
Svar fra Sarfaraz den 3. jan. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our breakfast service, and we appreciate your kind words about Mr. Barkat. It's always rewarding to receive recognition for excellent service.We will make sure to pass on your compliments to Mr. Barkat and the rest of our team. Positive feedback like yours motivates us to continue delivering exceptional experiences for our guests.We look forward to welcoming you back for another memorable stay in the future. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share your thoughts. Your input is invaluable to us as we strive to enhance our guests' overall experience.Thank you again for choosing New Madinah Hotel and we hope to have the pleasure of hosting you again soon.

10/10 Fremragende

Najiba

Overnattede 2 nætter i november 2023
Svar fra Mohammed Alraddadi den 23. nov. 2023
Dear Mrs. NajibaThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

10/10 Fremragende

Fuad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was amazing place and hotel. Breakfast was so nice and tasty. The staff were so kind and professional special (zain al aboden) الفندق و المكان ممتازيييين جدا قريب من الحرم و امان وفي مصف سيارات و الفطووور راائع و الطباخ زين العابدين ماشاءالله عليه وباقي الموظفين خدومين و مرحبين و مبتسمين تشعر بالراحه في التعامل معهم
Svar fra Mohammed Alraddadi den 16. nov. 2023
Dear Mr. FuadThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddad

10/10 Fremragende

KAZEEM

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i november 2023
Svar fra Mohammed Alraddadi den 14. nov. 2023
Dear Mr. Kazeem,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

8/10 Udmærket

umair

Overnattede 2 nætter i november 2023
Svar fra Sarfaraz den 3. jan. 2024
Your feedback is invaluable to us, and we take pride in being part of your positive travel experience. We look forward to the pleasure of welcoming you back to New Madinah Hotel in the future. Should you have any further comments or suggestions, please do not hesitate to reach out to us.

8/10 Udmærket

Mohammad

Rejste med familie
Synes godt om: Rengøring, service og personale
Shower tub drainage needs to be fixed. Except that all is well
Overnattede 1 nat i november 2023
Svar fra Mohammed Alraddadi den 9. nov. 2023
Dear Mr. MohammadThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

8/10 Udmærket

Nazar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location very close to Haram The service is excellent I will come come back Thank you
Overnattede 4 nætter i november 2023
Svar fra Mohammed Alraddadi den 9. nov. 2023
Dear Mr. NazarThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

8/10 Udmærket

SARWAT

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and new hotel. Average size room. Good staff
Overnattede 3 nætter i oktober 2023
Svar fra Mohammed Alraddadi den 8. nov. 2023
Dear Mr. SARWATThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

2/10 Forfærdeligt

A

Overnattede 1 nat i oktober 2023
Svar fra Sarfaraz den 3. jan. 2024
We apologize for any inconvenience caused and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more positive and enjoyable stay.

10/10 Fremragende

Sahar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
اوتيل جميل جدا واستقبال رائع الموظفين رائعين الاوتيل قريب من الخرم والتسوق المكان رائع سأعود مجددا بأذن الله لهذا الاوتيل وسأنصح جميع معارفي به
Overnattede 1 nat i november 2023
Svar fra Mohammed Alraddadi den 5. nov. 2023
Dear Mrs. SaharThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi

4/10 Dårligt

Omer

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Dissatisfied
Staff and service was good! Furniture is very old and looks like I stayed in a motel. It wasn’t worth the money
Overnattede 3 nætter i oktober 2023

6/10 Okay

Seynabou

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overnattede 3 nætter i oktober 2023