2/10
Now you, dear reader, are probably wondering why the undersigned is exaggerating in this review – but I'm not. I will clearly and distinctly tell you why you should NOT choose this hotel.
I have, as you probably have, dear reader, stayed at many 5-star hotels in my life. Hilton Medinah has the advantage of being located right next to the Prophet. Additionally, it has a good and delicious breakfast buffet, albeit excluding their coffee and tea, which are really poor.
When you step into Hilton Medinah, you experience an old late 80s/early 90s-like hotel. It looks like you've stepped back 25 years in time. At check-in, we were confronted with the fact that we had made a mistake when booking and therefore could not get two separate beds (though when we showed our receipt, the clerk could see she had made a mistake). The room cleaning and general service were really poor. When you call and ask for a redo, it's on their terms. One evening, there was suddenly a strong smell of petroleum. We called reception and they explained that it was because they had suddenly started painting outside our room.
I will be back next year but NOT to this hotel. Stay away and choose something else. There are many others to choose from. For the price, it's seriously a joke.
Abdullah
Overnattede 5 nætter i februar 2024