Spahoteller i Lukovë

"Ikke helt 5-stjernet niveau på alle parameter Vi havde glædet os til vores ophold, og overordnet set havde vi en god oplevelse på hotellet. Dog var der flere punkter, hvor vi oplevede, at stedet ikke helt levede op til de 5 stjerner – eller til prisen for en overnatning. Ved ankomst Da vi ankom, blev vi informeret om, at vi var for tidligt på den – værelset ville være klar kl. 15. Det havde vi naturligvis styr på, men logistikken i forhold til vores transport gjorde, at vi ankom tidligere. Vi...

"The restaurant, coffee service, and breakfast staff were outstanding—attentive, welcoming, and truly delivered an excellent guest experience. Unfortunately, the check-in experience was disappointing. I was surprised that my valid U.S. REAL ID driver’s license was not accepted, and the focus seemed to be on what couldn’t be done rather than finding a solution. The front desk team would benefit from additional training on what it means to deliver a world-class guest experience by listening,...

"Stunning hotel! Definitely a splurge but totally worth it for the view and breakfast and the beautiful room. The late night terrace area is a vibe. My only note is that the hotel charged me again even after I paid via hotels.com (they claimed that I hadn't paid yet), and it was a bit of a hassle to get the refund, but I eventually got it so it all worked out in the end."

"Godt ophold. Men hel elendig morgenmad."