Spahoteller i Lowlands

"Only some of the staff were helpful (young lady at the concierge desk was great). Loud (DRUNK) teenagers were allowed to run amok without a word being said to them - even when they were cursing at us for asking them politely to lower their voices. Besides that, the bathroom in our room had water issues and was moldy. (If you do a search on YouTube you’ll see my full review.) Never again!"

"Upon arriving early around 12:15pm or so to check-in, we were told our room wouldn’t be ready until 3:00pm. We then were told to go get lunch and sightsee and leave our luggage in their luggage room that doesn’t have Camera surveillance inside the 2 back rooms this day and age where the luggage is stored. It has only 1 Surveillance Camera outside the entrance of the room but the door for the room is constantly open and all staff has access. We came back at 3:00pm to check-in and our room was...

"Sonesta was alright as a whole. The good things about this resort is the facilities and the options and selections of restaurants, drinks etc. The bad things about the place is definitely the service. I have rarely experienced such bad service on a holiday. The service (or lack thereof) was mainly an issue in the restaurants, where the staff was rude. I even had a waiter rolling her eyes because I asked for a baby chair. "

"It is frustrating when hotels start giving you an inferior room than you have booked. We had booked a room with a seaview, but this was not the one this hotel tried pass on to us. This is unfortunately a classic event when we book through Hotels.com. Also the aircons in our rooms were extremely loud, and could not be turned off."

"Dejligt værelse. Restaurant har ikke 5-stjernet niveau. Meget støj i dagtimer fra nærliggende lufthavn. Meget støj fra alkoholpåvirkede gæster pga all inclusive."