Udendørsområde

Anmeldelser af La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

2.5 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 1030 af i alt 1585 anmeldelser" "
Bedømmelse på 8 − Udmærket. 346 af i alt 1585 anmeldelser" "
Bedømmelse på 6 − Okay. 110 af i alt 1585 anmeldelser" "
Bedømmelse på 4 − Dårligt. 55 af i alt 1585 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 44 af i alt 1585 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and easily accessed from I-5. The property was clean and the staff was friendly.
Overnattede 1 nat i april 2024

10/10 Fremragende

Maria G

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service, clean an quiet
Overnattede 1 nat i april 2024

8/10 Udmærket

Holly

Synes godt om: Rengøring, service og personale, faciliteter
Overall it was great. Elevator was vandalized and the place was being repainted.
Overnattede 1 nat i april 2024

10/10 Fremragende

Helson

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone is very helpful!
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Anthony

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Found blood stains on sheets, had to go get new ones. Shower water was warm at best. Hot tub water was cold. Dogs barking in nearby room. Cooled food was not edible, no taste at all.
Overnattede 3 nætter i april 2024
Svar fra Jaqueline Wynters den 29. apr. 2024
We are deeply sorry for the multiple issues you encountered during your stay. Your experience certainly does not reflect the high standards of cleanliness, comfort, and service we strive to provide. Please accept our sincere apologies for the stains on the sheets, the inadequate shower temperature, the cold hot tub, the disturbance from nearby dogs, and the disappointing quality of the food. Your feedback is invaluable, and we will address each of these issues with our team to prevent similar occurrences in the future. We hope you will consider giving us another opportunity to exceed your expectations on your next visit.

10/10 Fremragende

Shari

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and convenient
Overnattede 1 nat i april 2024

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great check-in experience!
Overnattede 1 nat i april 2024
Svar fra Astrid den 21. apr. 2024
We're delighted to hear you had a great check-in experience! Thank you for choosing our hotel, and we hope to welcome you back soon.

10/10 Fremragende

Joseph, San Ramon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Despite ongoing renovations, our stay remained largely unaffected. Although we detected a faint chemical odor in the third-floor hallway, our room was odor-free and clean.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 21. apr. 2024
Thank you for sharing your experience with us! We appreciate your understanding during this time and hope to welcome you back for a completely seamless experience in the future.

10/10 Fremragende

Shane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay, staff was friendly and helpful.
Overnattede 4 nætter i april 2024
Svar fra Astrid den 21. apr. 2024
We're delighted to hear you had a great stay with us! Thank you for the kind words about our friendly and helpful staff. We hope to welcome you back for another enjoyable experience soon!

10/10 Fremragende

qiuping, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, maybe newly renovated, the room can smell of new paint.
Overnattede 1 nat i april 2024
Svar fra Astrid den 17. apr. 2024
Thank you for your feedback! We're glad to hear that you found our hotel very clean. We hope you enjoyed your stay overall, and we look forward to welcoming you back in the future.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Astrid den 17. apr. 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

8/10 Udmærket

Eugene, Bay point

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Great stay. Quiet and clean. Lots of parking. 25 min from universal studios. Check in Staff in late afternoon not friendly. Breakfast was was included and was ok. Jacuzzi water was not warm enough. Shower was strong and hot. I like that they have shampoo and body wash in pump containers in shower for you.
Overnattede 3 nætter i april 2024
Svar fra Astrid den 17. apr. 2024
We're pleased to hear that you had a great stay overall, enjoying the quiet, cleanliness, and ample parking. We apologize for any lapse in friendliness from our late afternoon check-in staff and for any inconvenience regarding breakfast and the Jacuzzi temperature. However, we're glad you appreciated the strong, hot shower and the convenience of our shower amenities. We'll address your concerns to ensure a better experience next time, and we hope to welcome you back soon!

6/10 Okay

Rene

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice big room and clean. Did not like that there was remodeling in the hallway by our room. People next to our room were loud and rude. Check in staff wasn’t friendly at all.
Overnattede 2 nætter i april 2024
Svar fra Astrid den 17. apr. 2024
hank you for your feedback! We're glad you appreciated our spacious and clean rooms. We apologize for any inconvenience caused by the remodeling in the hallway and the disturbance from neighboring guests. Your comments about the check-in staff are noted, and we'll address them to ensure a more welcoming experience in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Fremragende

Daniel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Astrid den 17. apr. 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

10/10 Fremragende

Harry

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024
Svar fra Astrid den 17. apr. 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

8/10 Udmærket

Tom N

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i april 2024
Svar fra Astrid den 12. apr. 2024
Thank you for taking the time to rate your stay with us! We are happy to hear that you had a pleasant stay!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I always stay here when in LA. Staff is always great.
Overnattede 7 nætter i marts 2024
Svar fra Astrid den 12. apr. 2024
Thank you for your loyalty and kind words! We're thrilled to hear that you always have a great experience with our staff during your stays in LA. We appreciate your continued support and look forward to welcoming you back on your next visit!

6/10 Okay

Jason

Drains were clogged, walls are paper thin. Dogs barking all night.
Overnattede 1 nat i april 2024
Svar fra Jaqueline Wynters den 8. apr. 2024
Dear Jason, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time here.We understand the importance of a comfortable and peaceful stay, and we regret that we fell short of meeting your expectations in several areas. We are sorry to hear about the issues with clogged drains, thin walls, and disturbances caused by barking dogs. Please know that your comments have been shared with our maintenance and housekeeping teams for immediate action and improvement.Ensuring the comfort and satisfaction of our guests is our top priority, and we are committed to addressing these concerns to prevent similar occurrences in the future. We appreciate your patience and understanding as we work to make necessary improvements to enhance the overall guest experience.We value your feedback as it allows us to identify areas for enhancement and to better serve our guests. Should your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve.Thank you again for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient and all you need is within walking distance
Overnattede 2 nætter i april 2024
Svar fra Astrid den 12. apr. 2024
We're delighted to hear that you found our location convenient and everything you needed within walking distance. Thank you for sharing your experience, and we hope to welcome you back for another great stay in the future!

8/10 Udmærket

Mark

Overnattede 6 nætter i marts 2024
Svar fra Astrid den 12. apr. 2024
Thank you for taking the time to rate your stay with us! I’m glad to hear that you had a great stay!

10/10 Fremragende

Jose Antonio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good option if going to six flags
Overnattede 3 nætter i marts 2024
Svar fra Astrid den 12. apr. 2024
Thank you for your positive feedback! We're glad to hear that our hotel was a great option for your visit to Six Flags. We hope to welcome you back for another enjoyable stay soon!

10/10 Fremragende

Rachele, OREM

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 4 nætter i marts 2024
Svar fra Astrid den 12. apr. 2024
Thank you for taking the time to rate and review your stay with us! We're glad to hear that you had an excellent stay!

6/10 Okay

Elaine, Scottsdale

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
A bit noisy near the highway and also going through some renovations so the gym was not available.
Overnattede 1 nat i april 2024
Svar fra Astrid den 12. apr. 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

8/10 Udmærket

celia

Rejste med familie
Good
Overnattede 2 nætter i marts 2024
Svar fra Astrid den 12. apr. 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a great stay!

8/10 Udmærket

Diane, Novato

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was so HOT in the room. Would have appreciated a better AC system that was consistent and circulated the air during the sleeping hours.
Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
We apologize for the discomfort you experienced with the room temperature during your stay. Your feedback is valuable, and we will address the issue with our AC system to ensure a more consistent and comfortable environment for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Fremragende

Luis

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buen servicio, su atención y su gente
Overnattede 1 nat i marts 2024
Svar fra Astrid den 12. apr. 2024
¡Gracias por sus amables palabras! Estamos encantados de saber que disfrutó de nuestro servicio y de las interacciones con los miembros de nuestro equipo. Su satisfacción es nuestra principal prioridad y apreciamos sus comentarios. ¡Esperamos darle la bienvenida pronto para otra estancia agradable!

10/10 Fremragende

Anthony

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing!
Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
We're thrilled to hear that you had an amazing experience! Thank you for choosing us, and we hope to welcome you back again soon.

8/10 Udmærket

Raúl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a great stay.

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is very good and friendly
Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
We're so pleased to hear that you found our staff friendly and helpful! Thank you for your kind words.

10/10 Fremragende

Sarah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful room
Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
We're thrilled you enjoyed your room! Thank you for sharing your experience.

6/10 Okay

Marie

Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

10/10 Fremragende

Steve

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service and good breakfast.
Overnattede 3 nætter i marts 2024
Svar fra Astrid den 1. apr. 2024
Thank you for your kind words! We're delighted you enjoyed our customer service and breakfast. We hope to welcome you back again soon!

10/10 Fremragende

Matthew, Norman

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great and everything was to be expected except for the fact we chose this hotel because of the pics of the gym and due to the fact we train 7 days a week for a living, only to get there and the gym is under construction without any warning online!!! Also out of the week we stayed there I think we found a parking spot 1 night and had to leave or bmw parked in random spots hoping we didn’t get towed! Definitely not enough parking once the construction guys bring their big trailer etc and take up 5/6 spots each, so don’t come in late!!!
Overnattede 4 nætter i marts 2024
Svar fra Astrid den 1. apr. 2024
Thank you for your additional feedback. We sincerely apologize for any inconvenience caused by the gym closure and parking challenges during your stay. Please note that our website, as well as all third-party booking platforms, accurately reflect the unavailability of our laundry room and fitness center. We understand the importance of transparent communication and will continue to update our guests accordingly. Your insights are invaluable, and we hope for the chance to provide you with a more seamless experience in the future.

10/10 Fremragende

madison

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Modern and very accommodating. Lovely stay!
Overnattede 6 nætter i marts 2024
Svar fra Astrid den 1. apr. 2024
We appreciate your kind words! It was our pleasure to ensure you had a lovely stay. Thank you for choosing us.

10/10 Fremragende

Perla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Astrid den 1. apr. 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a perfect stay!

8/10 Udmærket

Jairo Eduardo Suarez

Overnattede 3 nætter i marts 2024
Svar fra Astrid den 12. apr. 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a great stay!

8/10 Udmærket

Poonam

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and quiet, easy to access
Overnattede 5 nætter i marts 2024
Svar fra Astrid den 1. apr. 2024
Thank you for your positive feedback! We're glad to hear you enjoyed your stay with us.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone and everybody was just AWESOME, and what made it nice was one of the few hotels where the staff actually smiled, have great demeanors and housekeeping was excellent!
Overnattede 7 nætter i marts 2024
Svar fra Astrid den 21. mar. 2024
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our staff.

6/10 Okay

Eric

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bell person was not very nice and understandably about checking in a bit early
Overnattede 1 nat i marts 2024
Svar fra Astrid den 21. mar. 2024
I appreciate the time that you took to rate your stay with us!

6/10 Okay

terence, Halfmoon Bay

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Communal areas, carpets etc. in very poor shape. Not helping were pet accidents.
Overnattede 3 nætter i marts 2024
Svar fra Jackie W den 20. mar. 2024
Hello Terence,Thank you for bringing this to our attention. We sincerely apologize for the poor condition of the communal areas and carpets. We understand the importance of maintaining a clean and pleasant environment for all guests, and we take your feedback seriously. Rest assured, we are taking immediate steps to address this issue, including implementing a more rigorous cleaning schedule and exploring ways to prevent pet accidents in the future. Your feedback helps us improve, and we appreciate your patience as we work to resolve these concerns.

10/10 Fremragende

Sam

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024
Svar fra Astrid den 21. mar. 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 Fremragende

Ernest

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and spacious room and great staff and service.
Overnattede 1 nat i marts 2024
Svar fra Jackie W den 20. mar. 2024
Hello Ernest, Thank you for your glowing review! We're thrilled to hear that you found your room clean and spacious, and that you received excellent service from our staff. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon!

6/10 Okay

karen

Rejste med partner
Synes godt om: Service og personale
It was easily accessible and the staff was very quick to respond to our needs. The first night, the room above us flooded and our bathroom was deluged. The staff quickly moved us. It was disappointing that the microwave didn't work, but they changed it out for us quickly. The timing for housekeeping was very early on our floor. So our room was not cleaned except on request -- not sure if that resolvable. We would probably stay here again, its very convenient. Its not a high-end experience, but nothing is in LA anymore, so in light of that, we were satisfied (cost time=value).
Overnattede 9 nætter i marts 2024
Svar fra Jackie W den 20. mar. 2024
Dear Karen,Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and that our staff was responsive to your needs. We apologize for the inconvenience caused by the flooding issue on the first night, but we're pleased that our team was able to swiftly relocate you. We also apologize for the malfunctioning microwave; however, we're glad we could replace it promptly for you.Regarding the housekeeping timing, we appreciate your feedback and will certainly review our schedules to ensure they better accommodate our guests' preferences. Your satisfaction is important to us, and we're grateful for your understanding.

10/10 Fremragende

Theresa, PLUMAS LAKE

Very nice place to stay!
Overnattede 1 nat i marts 2024
Svar fra Astrid den 21. mar. 2024
Thank you for taking the time to rate and review your stay with us! Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us.

8/10 Udmærket

Betty

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I will recommend this hotel
Overnattede 2 nætter i marts 2024
Svar fra Astrid den 14. mar. 2024
Thank you for your recommendation! We're delighted to hear you enjoyed your stay with us.

4/10 Dårligt

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stay here every month and it has always been perfect until this time!we were put in a handy cap adjoining room. The people next to me were still noisy at 2 am! The refrigerator did not work and the phone did not work! I really like the Laquinta inn but never want a room like this again
Overnattede 1 nat i marts 2024
Svar fra Astrid den 13. mar. 2024
Thank you for your continued loyalty and for sharing your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay, including the issues with your room placement, noisy neighbors, malfunctioning refrigerator, and phone.Your feedback is invaluable to us, and we will address these issues with our team to ensure they are rectified promptly. We truly appreciate your ongoing support, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Fremragende

Kimberly, Bayfield

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and good location
Overnattede 3 nætter i marts 2024
Svar fra Astrid den 13. mar. 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

10/10 Fremragende

greg

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love that it’s pet friendly
Overnattede 1 nat i marts 2024
Svar fra Astrid den 13. mar. 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 Fremragende

Darren

Overnattede 3 nætter i februar 2024
Svar fra Astrid den 13. mar. 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 Fremragende

Peter

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 2 nætter i marts 2024
Svar fra Astrid den 13. mar. 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!