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Anmeldelser af Hollywood Hotel

3.5 out of 5
Hollywood Hotel
1160 North Vermont Avenue, Los Angeles, CA

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 300 af i alt 1009 anmeldelser" "
Bedømmelse på 8 − Udmærket. 243 af i alt 1009 anmeldelser" "
Bedømmelse på 6 − Okay. 186 af i alt 1009 anmeldelser" "
Bedømmelse på 4 − Dårligt. 123 af i alt 1009 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 157 af i alt 1009 anmeldelser" "

7,6/10

Rengøring

7,6/10

Service og personale

6,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

silvan

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Meget slidt værelse. Og hotellet er i et belastet område.
Overnattede 4 nætter i juli 2023
Svar fra PM den 12. jul. 2023
Thank for your feedback, we will look into your issues and address them internally.

6/10 Okay

Charles Pedersen

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2022
Svar fra kc den 12. aug. 2022
Hello Mr. Pedersen, Thank you staying with us. We appreciate you taking the time to give us a review. We hope to make your next stay a better experience.

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2022
Svar fra MS den 27. jul. 2022
Thank you for providing your feedback!

8/10 Udmærket

Zita Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2022
Svar fra Pil M. den 5. maj 2022
thank you for your feedback

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Dårlig placering og ikke vedligeholdt i forhold til hvad billederne viser.
Overnattede 13 nætter i marts 2020
Svar fra Cecile den 12. apr. 2020
Thank you for taking the time to provide comments from your visit. We truly appreciate your feedback and the opportunity for us to improve our service. We will be sure to share your comments with the management

8/10 Udmærket

Pernille Nørgaard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Vi havde en skøn ferie i LA, Hollywood hotel ligger tæt på metro, og det er nemt at komme både til walk of Fame og Downtown. Morgenmaden er lækker, og der kan bestilles omeletter og vafler som bliver lavet med det samme. Dog var der ret koldt på værelset om natten. Personalet i receptionen var super søde.
Udsigt fra værelset
Overnattede 10 nætter i marts 2020
Svar fra Cecile den 14. mar. 2020
Thank you for your review of the Hollywood Hotel. We are glad you liked our breakfast and the convenient location made it for an exceptional experience. Thanks again, and we look forward to seeing you back soon.

8/10 Udmærket

Lone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2020
Svar fra Cecile den 14. mar. 2020
Thank you for being a guest at the Hollywood Hotel and we do appreciate the 8-star ratings and we hope to have you as a guest again soon.

10/10 Fremragende

Pamela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Charming hotel with a very old Hollywood feel.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Silvino

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No servia El baño para bañarce del cuarto
Overnattede 1 nat i maj 2024

6/10 Okay

Amy

Synes godt om: Service og personale
I liked the shower
Overnattede 1 nat i marts 2024
Svar fra PM den 23. maj 2024
Thank you for your feedback, we will work harder to provide better service to our future guest.

6/10 Okay

Koko

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 4 nætter i maj 2024
Svar fra PM den 23. maj 2024
Thank you for your honest feedback, we will use it to grow and better our service.

10/10 Fremragende

Mariana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra PM den 23. maj 2024
We are happy to see you enjoyed your stay, hope to see you again. Thank you for your 5 star review.

8/10 Udmærket

Sancheti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra PM den 23. maj 2024
Thank you for your review, we will look internally on what we can do to win that extra star on your next visit.

2/10 Forfærdeligt

Lisa, Dana Point

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dahlia at the front desk is the rudest most arrogant person and should not be in customer service. Zero hospitality and zero smile. An embarrassment to the hotel itself. You know it’s bad when other guests are commenting about the same person when in the elevator and at the pool.
Overnattede 1 nat i maj 2024
Svar fra PM den 23. maj 2024
sorry to hear your stay was not as you expected, we are internally dealing with the situation you mentioned.

8/10 Udmærket

Geralyn

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The bathroom needed renovation. The shower needed DEMOLITION. I didn’t even want to step in it so I took a sponge bath the two days I stayed there.
Overnattede 2 nætter i maj 2024
Svar fra PM den 23. maj 2024
Thank you for your review, we will better ourselves by listening to your review.

10/10 Fremragende

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra PM den 7. maj 2024
Thank you for your feedback, we would love to have you stay with us again.

6/10 Okay

Earl

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra PM den 7. maj 2024
Thank you for taking your time and reviewing us, though we felt short we hope we can make it up on your next visit.

4/10 Dårligt

John

Rejste med familie
Synes ikke om: Faciliteter
Everything was fine until we discovered hair on walls of shower. Staff would not send housekeeping to clean stating they wouldn’t because we booked through a third party. Still a paying customer, very disappointing position
Overnattede 1 nat i maj 2024
Svar fra PM den 7. maj 2024
Sorry for the miscommunication from our staff. We will look into it internally. Than you for your feedback.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place. Very secure.
Overnattede 1 nat i april 2024
Svar fra PM den 7. maj 2024
Thank you for the feedback, we hope to win that extra star next time you are in town.

10/10 Fremragende

Anna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Everyone was very nice
Overnattede 1 nat i maj 2024
Svar fra PM den 7. maj 2024
We strive for the best customer service, we are happy you found the staff pleasant. We hope to see you again.

8/10 Udmærket

Ethan

Overnattede 1 nat i februar 2024
Svar fra PM den 23. maj 2024
We will work harder to improve on our service, so next time you are with us we win that extra star.

8/10 Udmærket

Belinda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra PM den 22. apr. 2024
We glad you enjoyed your stay, we hope you give us another chance to win that extra star.

10/10 Fremragende

Debby

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and wonderful location. Clean, compfortable and wonderful staff. HIGHLY RECOMMEND THIS HOTEL
Overnattede 1 nat i april 2024
Svar fra PM den 22. apr. 2024
Thank you for the glowing review, we truly enjoyed having you stay with us, hope to see you soon.

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra PM den 22. apr. 2024
We hope you come back soon and let us win that extra star, thank you for your feedback.

8/10 Udmærket

Jenascia

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself was like an oasis amidst a sketchy neighborhood. Loved that the parking lot was gated and felt safe. The area surrounding it was definitely not a "walk around and see what there is to do/see/eat" kind of vibe. The hotel is obviously old but refurbished. It was nice but not the cleanest. The staff was lovely.
Overnattede 2 nætter i april 2024
Svar fra PM den 22. apr. 2024
Thank you for your honest review, we hope we can win that extra star next time you visit us.

2/10 Forfærdeligt

Naiyana

Smells bad
Overnattede 1 nat i april 2024
Svar fra PM den 22. apr. 2024
Sorry we didn't live up to our standards we will address your issues directly.

8/10 Udmærket

Audrea

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found a roach when we were leaving. I reported it to staff just to make them aware and the responded with they will exterminate. Other than that it was a nice hotel to stay in. Nice pool area
Overnattede 1 nat i marts 2024
Svar fra PM den 5. apr. 2024
Thank you for your feedback, we will look into your review and fix any issue that needs to be attended to.

10/10 Fremragende

Tammy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have stayed two times in the last 4 months. I really like it. If you have the bath tubs and are short it is a climb to get in. 😆Walk in shower was nice.
Overnattede 2 nætter i marts 2024
Svar fra PM den 5. apr. 2024
Thank you for the amazing review, we enjoying having you here with us as well. We look forward to your next stay with us.

10/10 Fremragende

ivon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra PM den 5. apr. 2024
Thank you for your review, we are happy to know it met your expectations. Please keep us in mind for your next stay.

10/10 Fremragende

chin fu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
一切都很完美
Overnattede 2 nætter i marts 2024
Svar fra PM den 5. apr. 2024
Thank you for your feedback, we use it as a boost to continue to work harder and harder for our guest.

10/10 Fremragende

jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good atención. Evething was nice people hotel. Thank you
Overnattede 1 nat i marts 2024
Svar fra PM den 5. apr. 2024
Thank you for your kind words. You can always count on us if you are in town. Guest like you make our job much more enjoyable.

6/10 Okay

Ana

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Out dated, the mattress is very uncomfortable. The shower pressure was not good. Looks better online than in person.
Overnattede 4 nætter i marts 2024
Svar fra PM den 5. apr. 2024
Sorry if we didn't meet your expectations, hopefully next time you stay in a luminary room which has been renovated.

6/10 Okay

Aarti

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would rate this property as a 2.5-star, not 4 star... Wish at least 3 small or 2 medium water bottles were provided in the room if you're calling it a 4 star and have coffee, we should not have to use tap water for the coffee maker. And also the coffee maker was old and not working :(.
Overnattede 1 nat i marts 2024
Svar fra PM den 5. apr. 2024
Sorry to hear you were left wanting. We will definitely look into adding extra amenities in the rooms.

2/10 Forfærdeligt

Carol

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The website and even answering machine indicated there was a bar and restaurant. Both were closed or under construction and there was no place safe to eat or walk to nearby.
Overnattede 3 nætter i februar 2024
Svar fra PM den 5. apr. 2024
Thank you for your feedback, we will try to highlight our amenities so guest don't get confused on what is open and not. We hope this will help future guest.

4/10 Dårligt

Jacob

Rejste med familie, Rejste med partner
Synes ikke om: Service og personale
Rude staff, was not given the room I booked in advance because “they didn’t have any available”. Wasn’t even told about them changing the room and then when I brought it up to them that it wasn’t the correct room they tried acting as if they gave me and upgrade. They don’t have actual Queen beds they have “their queen” size.
Overnattede 1 nat i marts 2024
Svar fra PM den 5. apr. 2024
Sorry for your stay, we will look into your issues directly. We also have the queen sizes available at all times if guest need the dimensions.

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were looking for a hotel in this neighborhood but were concerned about getting something affordable that was also nice. This hotel was both, which we were very happy with.
Overnattede 1 nat i marts 2024
Svar fra PM den 17. mar. 2024
Hello Sarah, Thank you so much for your review, we are happy we were able to meet your needs, we are here when you need us.

10/10 Fremragende

Raquel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra PM den 17. mar. 2024
Hello Raquel, Thank you so much for your review, we are glad we met your needs, call us back anytime you are in town.

4/10 Dårligt

B. Elizabeth

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
At the time of check in, the female receptionist was really rude. She was in a ready bad mood and treat me and my son in a bad way. It was really frustrating and got me mad to be trated that way when we just needed to rest for the night after our long trip.
Svar fra PM den 17. mar. 2024
Thank you Liz, Sorry you had a bad experience with us, we will look into it and make sure this doesn't occur in the future.

6/10 Okay

Vanessa

Synes ikke om: Rengøring
It was convenient but it’s poorly maintained. There was chipped paint, dirty cracked grout in the bathroom and stains on the walls. Continental breakfast is not included but they have a full breakfast bistro downstairs that was empty because an apple was $3.50 USD $4 USD for a bagel and another 3.50 USD for jam. Better to just walk a couple blocks to the store.
Overnattede 2 nætter i marts 2024
Svar fra PM den 17. mar. 2024
Hello Vanessa, Thank you for your feedback, we will learn from this and better future guest experience.

8/10 Udmærket

Silvia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra PM den 17. mar. 2024
Hello Silvia, Thank you for your feedback, we will grow and improve with your help. Hope to see you back soon.

6/10 Okay

Sophia Alloh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When I booked it, it said I will have a balcony and parking is free/counted into the cost. I’ve got no balcony, had to pay an extra $38 for parking, and their restaurants was only open for breakfast, nothing else. Overall a disappointing stay with nothing around and not walkable at all.
Overnattede 1 nat i marts 2024
Svar fra PM den 11. mar. 2024
Hello Sophia, We will look into your feedback, sorry we fell short this time, we will highlight any fees and work with staff so they know to tell all guest rooms are never guaranteed and everything is based on availability.

10/10 Fremragende

sherri

Lovely hotel with spacious rooms and all the amenities. Close to transportation and accessible parking. Friendly staff.
Overnattede 1 nat i marts 2024
Svar fra PM den 8. mar. 2024
Hello Sherri, Thank you for your feedback, we glad you enjoyed your stay, we hope to see you back soon.

2/10 Forfærdeligt

Creighton, Astoria

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra PM den 8. mar. 2024
sorry to see you didn't enjoy your stay, we will look into your reservation internally.

8/10 Udmærket

Viridiana

Overnattede 2 nætter i december 2023
Svar fra PM den 8. mar. 2024
Thank you for your feedback, we hope you will visit us again and enjoy our bistro.

10/10 Fremragende

Johana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property, hotel room, and service was amazing! Parking was an additional fee of $35 a night because street parking was unavailable, just keep in mind when booking with them. Overall, lovely place to stay!
Overnattede 3 nætter i februar 2024
Svar fra PM den 29. feb. 2024
Hello Johana, Thank you so much for your kind words, we are extremely happy you enjoyed your stay. We hope to see you soon.

8/10 Udmærket

Deyvis

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra PM den 2. mar. 2024
Hello Guest,Thank you for your review, we hope you come try our French pastries in our new pantry, served hot everyday.

6/10 Okay

Tal

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Its was ok but very old
Overnattede 1 nat i februar 2024
Svar fra PM den 29. feb. 2024
Hello Tal,Thank you for your review, we hope you come try to our pantry/cafe opening this Friday march 1st.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra PM den 29. feb. 2024
Hello Guest, We are speechless, thank you so much for your amazing review. We hope to see you back soon for the opening of our pantry this March 1st.

4/10 Dårligt

Christina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra PM den 29. feb. 2024
Hello Christina, Sorry we fells short this time, hope you give us another chance next time you are in town.

4/10 Dårligt

Tamata

Overnattede 2 nætter i februar 2024
Svar fra PM den 5. apr. 2024
Sorry to see such a low rating, we will take it to improve our services.