Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1917 af i alt 4657 anmeldelser" "
10 - Fremragende
1.917
Bedømmelse på 8 − Udmærket. 1011 af i alt 4657 anmeldelser" "
8 - Udmærket
1.011
Bedømmelse på 6 − Okay. 721 af i alt 4657 anmeldelser" "
6 - Okay
721
Bedømmelse på 4 − Dårligt. 505 af i alt 4657 anmeldelser" "
4 - Dårligt
505
Bedømmelse på 2 − Forfærdeligt. 503 af i alt 4657 anmeldelser" "
2 - Forfærdeligt
503
8,0/10
Rengøring
8,2/10
Service og personale
7,4/10
Faciliteter
7,6/10
Overnatningsstedets tilstand og faciliteter
7,8/10
Miljøvenligt
Anmeldelser
2/10 Forfærdeligt
Bugge
21. dec. 2023
Synes godt om: Rengøring
Synes ikke om: Service og personale
Dårlig service
Restauranter lukket pga tjek af el, som ikke var oplyst før vi stod ved receptionen. Efter lang rejsedag kunne kun tilbydes snaks ingen mad. Heller ikke udefra. Ingen løsningsforslag, spis snaks. Fik til sidst som plaster på såret to madkuponer til morgenmad dagen efter. Gik meget sultne i seng og sov derfor dårligt.
Hotellet var udelukkende valgt efter døgnåbne spisemuligheder.
Bugge
Overnattede 1 nat i december 2023
Svar fra Franco Ramirez den 21. dec. 2023
Dear Bugge,We sincerely apologize for any inconvenience caused during our recent emergency power shutdown. This annual California State Mandated testing for emergency back-up generator systems is a crucial step in ensuring the safety of our power system during unforeseen emergencies.We deeply regret any disruption this may have caused to your stay, and we genuinely appreciate your understanding and cooperation. Your safety is paramount to us, and we want to assure you that these measures are in place to enhance the overall safety and reliability of our facilities.If there's anything we can do to make amends or address any specific concerns you may have, please do not hesitate to reach out. We value your patronage and hope to have the opportunity to welcome you back for a seamless and enjoyable experience in the future.Warm regards,
8/10 Udmærket
Steffen Elbek, Tarm
Rejste med partner
3. okt. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tæt på LAX
Steffen Elbek
Overnattede 1 nat i oktober 2023
Svar fra Franco Ramirez den 17. okt. 2023
We're glad to hear that you found our location close to LAX convenient. If you have any other comments or feedback about your stay, please feel free to share as we always strive to improve our services. Thank you for choosing to stay with us!
4/10 Dårligt
Jeanette
8. jul. 2023
Synes ikke om: Rengøring, service og personale, værelsets komfort
Jeanette
Overnattede 1 nat i juli 2023
Svar fra Andy den 14. jul. 2023
Good afternoon, Jeanette! Thank you for taking the time to leave a review with our property! I'm sorry that your stay wasn't as enjoyable as planned. If there's any additional comments you'd like to let us know about, please let us know in our message center.
10/10 Fremragende
Christina
24. okt. 2022
Christina
Overnattede 1 nat i oktober 2022
Svar fra Andy den 25. okt. 2022
Hello Christina! We're glad you enjoyed your stay with us at Hilton LAX!
8/10 Udmærket
Maureen
Rejste med familie
12. okt. 2022
Synes ikke om: Service og personale
Maureen
Overnattede 2 nætter i oktober 2022
Svar fra Andy den 13. okt. 2022
Thank you for taking the time to leave a review with our property! We always appreciate our guest feedback!
2/10 Forfærdeligt
darryl john
19. sep. 2022
darryl john
Overnattede 1 nat i september 2022
Svar fra Hilton Los Angeles Team den 21. sep. 2022
We apologize we were not able to provide you with the quality of services you deserve. we hope you will consider staying with us again and share your feedback .
8/10 Udmærket
Lotte
Rejste med familie
31. jul. 2022
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lotte
Overnattede 1 nat i juli 2022
8/10 Udmærket
Bo
6. maj 2022
Bo
Overnattede 2 nætter i april 2022
10/10 Fremragende
claus
Rejste med familie
1. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
claus
Overnattede 1 nat i marts 2022
10/10 Fremragende
Verificeret rejsende
8. jan. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Verificeret rejsende
Overnattede 1 nat i januar 2022
8/10 Udmærket
Krishna Kumari
27. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Krishna Kumari
Overnattede 2 nætter i maj 2024
6/10 Okay
Daniel
Rejste med partner
25. maj 2024
Synes godt om: Rengøring
Hotel was clean, room was comfortable. Main complaint was it was very, very noisy. Stayed on an upper floor. There was constant loud noise in the hallway all night and morning. Not voices, but banging and clanging and thumping and doors slamming never stopped.
Daniel
Overnattede 1 nat i maj 2024
10/10 Fremragende
Karina Paola
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cerca de aeropuerto
Karina Paola
Overnattede 1 nat i februar 2024
10/10 Fremragende
steven, Warner robins
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location dining options are great a lot to choose from the facility was very clean
steven
Overnattede 1 nat i maj 2024
4/10 Dårligt
Kathryn
Rejste i en gruppe
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The beds were very comfortable as per usual but this time the shower didn't work and had to go to the airport umshowered
Kathryn
Overnattede 1 nat i maj 2024
10/10 Fremragende
breenecia
Rejste med partner
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay, will stay again
breenecia
Overnattede 1 nat i maj 2024
8/10 Udmærket
Sharon
Rejste med familie og småbørn
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking fees are ridiculous
Sharon
Overnattede 1 nat i maj 2024
8/10 Udmærket
elaine
Rejste med familie og småbørn
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like that there wasva shuttle to and from airport. I dislike that the television in my room did not work.
elaine
Overnattede 1 nat i maj 2024
10/10 Fremragende
Unekquia
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Stay
Unekquia
Overnattede 1 nat i april 2024
10/10 Fremragende
Kimberly
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Shuttle in the morning was over crowded. Staff were super friendly!
Kimberly
Overnattede 1 nat i maj 2024
10/10 Fremragende
Deshawn
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved everything..
Deshawn
Overnattede 1 nat i maj 2024
10/10 Fremragende
hugh, lancaster
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place. Area around LAX isn’t great. But the Hilton is nice.
hugh
Overnattede 1 nat i maj 2024
4/10 Dårligt
Herbert
Rejste med familie
23. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Abfalleimer mitten im Restaurant
Herbert
Overnattede 1 nat i maj 2024
Svar fra Franco Ramirez den 24. maj 2024
Dear Herbert,Thank you for your feedback. We apologize for the inconvenience of the trash can placement in the restaurant. This does not reflect our standards, and we will address this with our team to ensure a more pleasant dining environment for our guests. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to serve you better in the future.
6/10 Okay
Johnathan
22. maj 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Johnathan
Overnattede 2 nætter i maj 2024
8/10 Udmærket
Benoît
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parfait
Benoît
Overnattede 1 nat i maj 2024
10/10 Fremragende
HIROMI
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
HIROMI
Overnattede 1 nat i maj 2024
10/10 Fremragende
Carol
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Carol
Overnattede 1 nat i maj 2024
4/10 Dårligt
Sergei, Park City
20. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
extremely dated property in worst need of updating. Not fit for Hilton brand,
Sergei
Overnattede 1 nat i maj 2024
Svar fra Franco Ramirez den 21. maj 2024
Dear Sergei,We appreciate your feedback and regret to hear that your experience did not meet your expectations. Ensuring a comfortable and enjoyable stay for our guests is our top priority. We acknowledge your concerns about the property's condition and understand the importance of maintaining high standards throughout our facilities.Please know that we continuously strive to enhance and update our property to better meet the needs and preferences of our guests. Your feedback is valuable to us as we work towards improving our offerings and ensuring that we provide an exceptional experience for all our guests.If you have any further feedback or if there's anything specific you would like to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made.Best Regards,
6/10 Okay
Craig
Rejste med partner
20. maj 2024
Not enough food options.
Craig
Overnattede 3 nætter i maj 2024
Svar fra Franco Ramirez den 21. maj 2024
Dear Craig,Thank you for sharing your feedback. We understand the importance of having a variety of food options available to our guests. We're sorry to hear that you found the choices insufficient. We'd like to mention that our property offers three restaurants on-site, aiming to provide a diverse range of dining experiences. Your comments are valuable to us, and we'll continue to explore ways to enhance our food offerings to better meet the needs of our guests. If you have any specific suggestions or preferences, please feel free to share them with us. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Warm Regards,
10/10 Fremragende
Kenji
19. maj 2024
Synes godt om: Rengøring, service og personale
Kenji
Overnattede 1 nat i maj 2024
10/10 Fremragende
HIROMI
Forretningsrejsende
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, faciliteter
Great breakfast. The help was very attentive
Tom
Overnattede 1 nat i maj 2024
10/10 Fremragende
Christopher, Fresno
Rejste med partner
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in process.
Christopher
Overnattede 1 nat i maj 2024
10/10 Fremragende
Phillip
18. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Phillip
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Simone
Rejste i en gruppe
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I chose this hotel for a quick stay before my next flight and was pleased. It can seem a little loud in the lobby but as soon as you go to your floor it is very quiet and chill.
Simone
Overnattede 1 nat i maj 2024
2/10 Forfærdeligt
Roshondra
Forretningsrejsende
17. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
I checked into a dirty room. My room wasnt cleaned for both days I was there they told me they were going to credit me but never did
Roshondra
Overnattede 2 nætter i maj 2024
6/10 Okay
Ebony
16. maj 2024
Synes godt om: Service og personale
There wasn’t anything notably unique about this hotel, my stay was pleasant. Request a room on a high floor if you don’t like the smell of cigarette smoke. I was on floor 3 and the stench was pungent. It’s a non smoking facility, but the outdoor smoking area is on the 3rd floor. Hotel staff were great and immediately gave me a new room
Ebony
Overnattede 1 nat i maj 2024
Svar fra Franco Ramirez den 17. maj 2024
Dear Ebony,Thank you for your feedback. We're glad to hear that your stay was pleasant and that our staff could promptly address your concern.We apologize for the inconvenience caused by the smell of smoke on the third floor. While our facility is non-smoking, we understand how the proximity of the outdoor smoking area can be disruptive. We're pleased we could move you to a higher floor to improve your experience.Your satisfaction is important to us, and we appreciate your understanding. If there is anything else we can do to make your next stay more comfortable, please let us know. Thank you for staying with us, and we hope to welcome you back soon.Best,
10/10 Fremragende
Margaret, Los Angeles
16. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I chose this hotel because it is close to the LAX airport. Also, free shuttle. The hotel is huge. Nice. Convenient.
Margaret
Overnattede 1 nat i maj 2024
8/10 Udmærket
Michael, Palm Springs
15. maj 2024
Synes godt om: Rengøring, service og personale
Michael
Overnattede 1 nat i maj 2024
10/10 Fremragende
Robert
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Robert
Overnattede 1 nat i maj 2024
10/10 Fremragende
Bridget
Rejste med familie
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient shuttle to/from airport
Bridget
Overnattede 1 nat i maj 2024
10/10 Fremragende
Amy
Forretningsrejsende
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean as well as convenient for an airport hotel. Especially for LA.
Amy
Overnattede 1 nat i maj 2024
2/10 Forfærdeligt
Jakob
14. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
$60 for parking when I only needed a couple hours of parking is wild. Room was tiny constantly running water.
Jakob
Overnattede 1 nat i maj 2024
Svar fra Franco Ramirez den 15. maj 2024
Dear Jakob,We apologize for the inconvenience and frustration caused by the parking charges and the issues with your room. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. Regarding the parking charges, we understand your concerns and will review our parking policies to ensure they are fair and transparent for all guests. We do our best to offer a fair and competitive rate relative to the general market of the surrounding area. Additionally, we apologize for any discomfort caused by the room's size and the issue with the running water. Please know that we take your feedback seriously, and we will work to rectify these issues for future guests. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Best Regards,
10/10 Fremragende
Hilary
13. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable and close to the airport
Hilary
Overnattede 1 nat i maj 2024
10/10 Fremragende
Sandra, Camarillo
Rejste med familie
13. maj 2024
The proximity to the Airport is very convenient.
Sandra
Overnattede 1 nat i maj 2024
8/10 Udmærket
Paul
13. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Paul
Overnattede 1 nat i maj 2024
6/10 Okay
Tanya
Forretningsrejsende, Rejste i en gruppe
13. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
相変わらず施設が古すぎる。
今回宿泊した部屋のシャワーヘッドはブラブラで使い物になりませんでした。
Tanya
Overnattede 1 nat i maj 2024
6/10 Okay
Larisa
13. maj 2024
Synes godt om: Rengøring
Larisa
Overnattede 3 nætter i maj 2024
4/10 Dårligt
Lisa
12. maj 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lisa
Overnattede 2 nætter i maj 2024
6/10 Okay
Tanisha
Rejste med familie
12. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The first room I was assigned smelled like sewage. The second room - it was difficult to turn on the shower.
Tanisha
Overnattede 1 nat i maj 2024
Svar fra Franco Ramirez den 13. maj 2024
Dear Tanisha,We apologize for the inconvenience you encountered during your stay. We regret that the initial room you were assigned did not meet our standards, and we apologize for any discomfort you experienced. Additionally, we're sorry to hear about the difficulties with the shower in the second room. Your comfort is important to us, and we will address these issues with our team to ensure they are resolved promptly. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.Warm Regards,