Hoteller i Lorenzo

"The room was clean, and staff was helpful. I found it strange that the front desk had restrictions on the TVs volume. Remote would not work or couldn’t be adjusted without their assistance. The coffee maker in the room and refrigerator did not work properly. The refrigerator froze everything, when adjusted it was either to warm or way to cold. The air conditioner was so loud, it made it difficult to sleep. This was not somewhere I would stay again for longer than a night, our 3 day stay was...

"Nice big room and good breakfast"

"The beds were comfortable and the AC was quiet and cold. It was a welcome break from the July heat! Check in was smooth and orderly. The agent was friendly and professional. I'm not normally a hotel breakfast buffet fan, but I thought it was very good. We appreciated the welcome table in the foyer which contained a biscuits for dogs and a bowl of fruit for their owners! The next time we travel through town with our dog, we'll be sure to return. I highly recommend!"

"Very clean room and friendly staff"

"The room was incredibly dusty. The sheets didn't feel fresh; there was a lot of hair on them. The floor was dirty—the amount of dust in that room was shocking."

"The property is well kept. The first night we stayed in a room with the bedroom facing the highway which runs around Lubbock. I went to the front desk and explained I wasn't able to sleep and requested a new room if available. Brandon Kent understood my request and moved my wife and myself to the opposite side of the property with a upgrade. The remaining 2 day trip was very comfortable. Didn't have the opportunity to be involved with the managers drink special but the breakfast was used for two...

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"Clean room."

"Clean rooms, good parking, staff were great, breakfast was ok."

"I liked the breakfast options"

"The carpets need to be cleaned or replaced in the room."

"Stayed one night with husband and 2 children. We arrived at 8:30pm .As soon as we walked into the room it was soo hot it felt like it was at least 100 degrees in the room. We turned Ac unit on an it was not cooling the room by 11:30pm. Called front desk and Justin came to the room an said the ac waa blowing cold air even tho it waa cooling thw room down. None of us could sleep. The other girl working said she could refund us or wait an hour for another room to cool down aftwr telling me she...

"Room was dirty had to complain gave us new room but it was still dirty just not as bad. Had no hot water all 3 days. Want to switch motel but wouldn't give us are money back and couldn't afford it."

"It was dreadful. But you get what you pay for and I should have known better."

"Very clean hotel with attentive staff. Parking was a bit tight, but okay. All rooms seemed to be on the 2nd and 3rd floors with the reception desk and breakfast area on the first floor. Beds were comfortable, linens nice. Rooms had carpet."

"The room was over priced wasn’t cleaned. Well they overcharged for snacks downstairs no hot tub. It took forever to check in and then it was so hard to get extra towels throughout our stay. We’re not recommend. I am a Holiday Inn express member and that’s why I will continue to go to. We just picked this one because we wanted an outdoor pool, but nothing about this property was extra extraordinary or fancy or nice or anything. The way you would expect whenever you go spend money for a nice...

"Comffy"

"Tile was broken in the bathroom. Old towels that were falling apart. Sink would back up. It’s run down from previous stays a few years ago."