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"Great staff "

"Excellent place! Location is amazing, and the amenities are one of the best I’ve seen. But more importantly, the customer service was a 10/10! I highly recommend this place and I would definitely return!"

"El personal súper amable . Muy facilitador . Desayuno estupendo, servido con esmero . Instalaciones cómodas. Muy bien todo . Muy recomendable"

"Large bedroom separated from the living room and dining area. Large bathroom with hot tub heated floors. Great wifi. The full kitchen: fridge, sink, stove, toaster and microwave were great to relax outside with some hot beverages. The floor has amonite fossils. The hotel has a telescope and upon coordination they brought an astronomer. She was very knowledgeable and gave us an hour of observation and explanation of what we were watching in English and Spanish. The staff are very nice and helpful...

"The lodge is in a beautiful setting and staff were very helpful. It was a bit remote from the main part of Bariloche, and driving in and out through the security gate was a mess. We were stopped and questioned nearly every time we entered and exited, even though they had all of our documentation and face recognition data on hand. Their system needs a serious update."

"Do not stay here. Grossly overpriced. We were literally the only single guests in the entire hotel which was incredibly creepy and made us feel unsafe. The owners of the hotel live there, and they were about the property throughout our stay which was weird. They are terrible at communication and messed up a lot of things for us, which cost us real money as well. Their concierge efforts are horrible and communication was very difficult. This was also the middle of their high season so there...

"Dette var en helt fabelagtig oplevelse! Aldrig har vi boet så lækkert et sted, både hvad angår værelse og udsigt. En altan ud over vandet med udkig til de smukke bjerge, spa på værelset (med samme udsigt!), lækkert stort rum og god seng.Servicen på stedet var hele tiden i top, personalet stod på spring for at give os det bedste. De var alle gode til engelsk, hvilket bestemt ikke er tilfældet alle steder i Argentina. Hvis vi skulle sætte en finger på noget, så kunne morgenmaden godt indeholde...

"Excellent position,fantastic view"

"Lo mejor del lugar es la vista de los dormitorios al lago, espectacular. El check in fueron muy amables en aceptarnos a las 13:30. En general el departamento estaba bueno, el depósito del baño a la mañana temprano no cargaba y el desagüe del baño estaba tapado, faltaba un poco de mantenimiento, había tres parrillas que en los días que estuve nadie las uso pero estaban sucias, y nadie las limpiaba, con las parillas había una mesa que tenía rotas dos patas, y dos días entre al cuarto donde estaba...

"La atención del personal fue muy buena. Hicimos el check in tarde a la noche y Felipe fue muy amable en todo el proceso. La vista del lugar es INCREÍBLE, parece que uno está dentro del lago Nahuel Huapi. A mejorar: las almohadas un poco escuálidas y las camas un poco duras. Igual lo volvería a elegir para una noche de paso por Bariloche como fue nuestro caso."

"Wir hatten ein Loft gebucht und waren sehr zufrieden mit dem Gesamterlebnis. Frühstück wurde morgens ins Zimmer gebracht und Kommunikation mit dem Team war jederzeit über whats App möglich . Besonders ist aber vor allem die Herzlichkeit und Aufmerksamkeit des Personals gewesen. "

"Staff was pleasant and helpful. Breakfast and restaurant staff were great. Good views of lake and good location for traveling into or away from town."

"todo queda muy lejos de la propiedad, tanto para comer como actividades "

"Wonderful stay, great vibes, affordable breakfast and a great restaurant. Appartment are clean and like in the pictures"

"After having read the good reviews and seen pictures of the spa, we stayed here for two nights in a room downstairs in the main building. When we arrived we were very dissapointed!! The place call themselves a mountain spa resort, but it is a very run down place (the room is ok) with a big road between the lake (in picture it is right in front). The service is non existing and you cant buy anything before 9 pm when "dinner" is prepared in a microwawe in the restaurant. Barking dogs everywhere...

"The best place too stay in Bariloche. The receptionist and owner was very helpful planning our journey too San Rafael"