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Anmeldelser af Novotel London Blackfriars

4 out of 5
Novotel London Blackfriars
46 Blackfriars Road, London, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 550 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 335 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 26. feb. 2024
Dear Michael,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

My

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Alberto Biollino - Assistant Front Office Manager den 21. jan. 2024
Dear My,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super god service. Pæne faciliteter. Stort udvalg af morgenmad. Poolen er dog til den kølige side.
Overnattede 3 nætter i november 2023
Svar fra Kate W -Reception Team Leader den 9. dec. 2023
Dear Christina Thank-you for taking time to tell us about your experience here at Novotel Blackfriars! We are delighted you had a pleasant stay and hope to welcome you back soon!Kind Regards,

10/10 Fremragende

Ramen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Rent, venligt personale, men larm
Meget venligt personale. Meget rent. Men stort problem med støj fra andre værelsers afløb. Kunne være hver gang der blev skyllet ud i overliggende værelser.
Overnattede 3 nætter i oktober 2023
Svar fra Rupok den 8. nov. 2023
Kære Rupok,Mange tak for din værdifulde feedback vedrørende dit ophold hos os. Det glæder os at høre, at du fandt vores personale meget venligt og vores faciliteter meget rene. Vi værdsætter din anerkendelse af vores bestræbelser på at tilbyde en høj standard for gæsteservice og hygiejne.På den anden side beklager vi dybt, at du oplevede problemer med støj fra afløbene fra andre værelser. Vi forstår, hvor generende dette kan være, og vi vil straks undersøge og tage de nødvendige skridt for at løse dette problem. Din komfort og en rolig nats søvn er af største betydning for os, og vi vil gøre vores bedste for at forhindre gentagelse af denne situation.Vi sætter pris på din ærlige feedback, da den hjælper os med at forbedre vores tjenester og skabe en bedre oplevelse for vores gæster. Vi håber, at du på trods af dette vil overveje at besøge os igen i fremtiden, så vi kan give dig den behagelige oplevelse, du fortjener.Endnu en gang tak for dine kommentarer, og vi ser frem til at byde dig velkommen igen.Med venlig hilsen,Rupok

10/10 Fremragende

Janni

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn oplevelse
Rent og flot hotel. Mega lækker morgenmad og dejligt med pool og sauna efter en lang dag i Londons gader. God service hele vejen igennem, meget roligt og stille på hotellet og skøn med kun 2 min. gang til nærmeste metro.
Overnattede 4 nætter i oktober 2023
Svar fra Rupok den 21. okt. 2023
Det lyder som om, du havde en fantastisk oplevelse på hotellet! Vi er glade for at høre, at du nød den rene og flotte atmosfære, morgenmaden, poolen og saunaen efter en travl dag i London. Det er også dejligt at vide, at du oplevede god service og fred og ro på hotellet. Beliggenheden nær metroen er afgjort en praktisk fordel. Vi ser frem til at byde dig velkommen igen på et tidspunkt i fremtiden for en endnu en behagelig oplevelse.

8/10 Udmærket

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Rupok den 17. jul. 2023
Thank you for your feed back and kind regards,Rupok

10/10 Fremragende

Christian

Overnattede 3 nætter i juli 2023
Svar fra Rupok den 11. jul. 2023
Dear Christian,Thank you very much and we appreciate your comments regarding your stay at the Novotel London Blackfriars. and we hope your next visit will be as pleasant as the previous one.Sincerely,Rupok

10/10 Fremragende

Anni

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2023
Svar fra Katie Walsh Reception Team Leader den 15. maj 2023
Dear Anni,Thank-you for a 10 out of 10 rating. We are glad you had a pleasant stay!

8/10 Udmærket

Naveed

Overnattede 4 nætter i februar 2023
Svar fra Calina Team Leader den 16. feb. 2023
Dear Naveed,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Calina LangTeam Leader Front of House

10/10 Fremragende

Sara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisk sted, trygt og roligt.
Overnattede 3 nætter i oktober 2022
Svar fra Alberto Biollino - Assistant Front Office Manager den 26. okt. 2022
Dear Sara,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Sisser

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for money
Good value for money. Good beds - even the kids pull-out bed had a really good matress. Quiet. Convenient location. Close to small underground st. Cool neighbourhood towards Waterloo st (but maybe stay out of the tunnel after dark - beautiful street art/graphitti if you go there though). Pool great when travelling with kids. Remember to reserve a time slot when you check in - if not planning to use a full hour then consider coming a bit late - less people during second part of the hour. Fun window in bathroom where you can choose to see through or blind as a wall. Not useful for us but with smaller kids you could guard kids taking a bath without sitting out there. Friendly staff. Good breakfast. Happy customer! We’ll be back.
Overnattede 2 nætter i juli 2022
Svar fra Alberto Biollino - Guest Services Manager den 20. jul. 2022
Dear Sisser, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Fremragende

Laila

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2022

10/10 Fremragende

phillip

Overnattede 2 nætter i juni 2022
Svar fra Alberto Biollino - Guest Services Manager den 6. jul. 2022
Dear phillip, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Udmærket

Thomas

Overnattede 3 nætter i juni 2022
Svar fra Alberto Biollino - Guest Services Manager den 6. jul. 2022
Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Familievenligt
Det var et dejligt hotel. Rummeligt værelse til 4 og godt badeværelse. Morgenmadsrestauranten var lidt kaotisk med mange ansatte men få der havde overblikket. Men maden var god. Placering også perfekt iml to metrostationer
Overnattede 4 nætter i maj 2022
Svar fra Alberto Biollino - Guest Services Manager den 11. jun. 2022
Dear Anna, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Fremragende

Linda

Overnattede 1 nat i maj 2022
Svar fra Alberto Biollino - Guest Services Manager den 15. maj 2022
Dear Linda, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Udmærket

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale
Dejlig beliggenhed og fungerer rigtig fint med børn
Overnattede 3 nætter i maj 2022
Svar fra Alberto Biollino - Guest Services Manager den 9. maj 2022
Dear Jane, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Dårligt

Mette

Overnattede 1 nat i februar 2022
Svar fra Alberto Biollino - Guest Services Manager den 23. feb. 2022
Dear Mette, Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fremragende

Kirsten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Yders behagelig
Overnattede 7 nætter i oktober 2021
Svar fra Alberto Biollino - Guest Services Manager den 28. okt. 2021
Dear Kirsten, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
7 gutter afsted på druk tur. Vi opførte os pænt uden larm så der var ingen sure miner fra personale eller andre gæster. Baren i loungen var lidt dyr. Morgenmad var virkelig godt
Overnattede 3 nætter i februar 2020

8/10 Udmærket

Kasper

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan klart anbefales
Ualmindeligt behageligt ophold i hyggelige gode rammer. Ligge lige ved UG station.
Overnattede 3 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personalet var utrolig søde, der var en god bar/restaurant og der var meget pænt og rent. Vores børn var vilde med den lækre pool, som var dejlig at slappe af i efter mange skridt rundt i London. Desuden lå der en undergrund station (southwark) lige ved siden af, så der vil vi helt sikkert gerne bo næste gang vi er i London.
Overnattede 3 nætter i oktober 2019

10/10 Fremragende

Birte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2019

8/10 Udmærket

Jeremy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will book here again
Great hotel only 100 meters from the tube with direct access to the center of London. Also within walking distance. Very good breakfast.
Overnattede 2 nætter i september 2019

6/10 Okay

Jens

Synes godt om: Rengøring, service og personale
Mediocre but fine hotel
We got "tricked" in to believing there would be a roof top terrasse from the pictures on their website - there is not. It's only for a limited number of rooms. Furthermore it look more like a nice 3 star hotel. It was very basic and nothing fancy. The service was great though and the staff were very polite and helpful. If you just need a place to sleep, it's fine, but if you want to stay at a fancy hotel, I wouldn't recommend it. Overall fine - 6/10 I would say
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Anne Høvids

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kommer gerne igen:-)
Skønt hotel - centralt beliggende og let at komme omkring (tæt på metrostation og nær London eye/national teateret) Dejlig morgenmad med bredt udvalg for en hver smag. Værelset var velholdt og sengen rigtig god. Mine piger var begejstrede over muligheden for at starte eller slutte dagen med hoppe en tur i poolen. Imødekommende personale og på afrejsedagen var der ingen problemer med at opbevare kufferter indtil vi skulle mod lufthavnen Vil klart anbefale dette sted.
Overnattede 2 nætter i marts 2019

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
OK oplevelse.
Ganske fint; men dog med en skuffende morgenmadsbuffet, som var mega stresset og halvdårlig kvalitet. Værelserne er ved at være lidt slidte. Jeg synes ikke, at værelset var “superior”, som købt.
Overnattede 3 nætter i marts 2019

10/10 Fremragende

Senada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel som er alle pengene værd og ligger god
Super godt hotel med god og søde personale. Ligger tæt på metro og gåafstand på 20-30 min fra covent garden og tower bridge samt london eye og bukingham palace. Har restaurant med live music om aften (ikke hver dag). Pool er ren og pæn dog er vandet ikke så varm. Sauna også meget pænt og rent. Stor værelser med flot badeværelse. Sengene er meget komfortabel og god.
Overnattede 3 nætter i december 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert område, lige ved Themsen og tæt på London eye
Overnattede 3 nætter i december 2018

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2018

10/10 Fremragende

Maj-Britt, København

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2018

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed 1 night in May. Can’t fault anything really. The room with a double plus sofa bed met our needs (parents with 1 child). We were on 2nd floor at the front of the hotel on the road but it was quiet and didn’t hear any road noise (stayed Saturday night). We didn’t have breakfast as we needed to leave early so I can’t comment on food, but there are lots of places to eat with a 5 minute. Staff were very friendly and booked a taxi for us that turned up in under 2 minutes which was amazing. Used the pool which wasn’t huge but we had it all to ourselves for an hour. You need to book a time slot for pool and get a key card but that’s fine. Slight comedy moment as my wife couldn’t open the pool locker after a swim but maintenance came pretty quick and reset the lock. Lots of towels at the pool although changing rooms not huge. Overall all good and no complaints.
Overnattede 1 nat i maj 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 24. maj 2024
Dear Lee,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Adriane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Lage war perfekt. Sauberkeit und Freundlichkeit des Personals ebenfalls super. Das Zimmer war als Familienzimmer für 4 Personen extrem klein. Das Bad war leider nur mit Milchglas vom Schlafraum abgetrennt, es war daher extrem hellhörig. Privatsphäre auf der Toilette - Fehlanzeige. Dennoch empfehlenswert (für Paare auf jeden Fall).
Overnattede 4 nætter i maj 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 13. maj 2024
Dear Adriane,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Alma Edith

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal súper amable, lugar fácil de ubicar, además de que te permite llegar caminando a muchas locaciones.
Overnattede 2 nætter i maj 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 4. maj 2024
Dear Alma Edith,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

6/10 Okay

Brian

Forretningsrejsende
Synes godt om: Rengøring
Good location okay hotel
Overnattede 3 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 4. maj 2024
Dear Brian,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale
Good breakfast and great choice
Overnattede 2 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 16. apr. 2024
Dear John,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Nefertiti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 14. apr. 2024
Dear Nefertiti,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

Dexter

Overnattede 1 nat i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 4. maj 2024
Dear Dexter,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

Felix

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es war ein sehr guter Aufenthalt. Top Service und gute Einrichtungen. Aufmerksamkeiten im Zimmer erfreulich. Für 4-Sterne hätte ich allerdings mehr Klasse erwartet. És war ein sehr umtriebiges Feeling - vielleicht legt das aber auch an der hohen touristischen Frequenz.
Overnattede 3 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 13. apr. 2024
Dear Felix,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Ingo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rezeption 100 Punkte! Freundlich, hilfsbereit, lösungsorientiert. Leider klappt der Zimmerservice zeitlich gar nicht. Mittags um halb 4 und abends 17 h noch nicht erledigt... so dass wir darauf verzichtet haben, was bedeutet, keine Auffüllung Tee, Wasser, Kekse,...
Overnattede 4 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 10. apr. 2024
Dear Ingo,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Veronika Susanne Ingeborg

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr zentrale und schöne Unterkunft. Gutes Frühstück, am besten aber man kommt gegen 7.30 Uhr zum Frühstück, ab 8.00 Uhr wird der Frühstücksraum sehr voll.
Overnattede 4 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 6. apr. 2024
Dear Veronika Susanne Ingeborg,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Novotel London Blackfriars was a lovely hotel, with excellent cleaning services, hospitality and comfort. We found it to be extremely reasonably priced, so even including Uber across the Thames to popular sites, the cost was still well below staying at a hotel in a more popular (read: expensive) area, such as Covent Garden. The closest tube station is Southwark, although the larger station Waterloo is within walking distance if you don’t mind a little exercise. Mostly we used Uber and black cabs; there is also a very close and convenient bus stop across the street. The attached Jamboree restaurant had a delicious breakfast buffet for 21 pounds/person and kids eat free with an adult. I found the staff to be friendly and helpful. Please note that check-in is not until 3pm, so when we arrived early, we left our luggage with the concierge and went exploring. One perk (I don’t know if this is common or if it was a special treat for us since we had a longer stay) was that our refrigerator was stocked daily with bottles of sparkling and still water at no extra cost. I would definitely stay here again.
Overnattede 8 nætter i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 6. apr. 2024
Dear Jennifer,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Dietmar

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
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Overnattede 3 nætter i april 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 6. apr. 2024
Dear Dietmar,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have never stayed in the Southwark area of London before but was pleasantly surprised to learn that a very quiet and well connected station was only a couple of minutes walk from the hotel. The breakfast was really excellent and better than any of the same standard of hotel I have been in. The room was clean with plenty of space and there was never any delay in getting the lift. It was also a nice surprise to have a good sauna and swimming pool in the basement of the hotel Finally, Giuseppe, 1 of the managers went out of his way to forward on an important envelope that was supposed to have arrived for a meeting in London on the 1st day of my stay but did not arrive until several days after I left. As this was not what would normally happen he went above and beyond the call of duty to look after someone who was not even any more a guest. Exceptional customer service.
Overnattede 3 nætter i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 3. apr. 2024
Dear Steven,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Thorsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 1. apr. 2024
Dear Thorsten,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Andreas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice stay
Overnattede 4 nætter i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 30. mar. 2024
Dear Andreas,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Ana Carla

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Personal muy amable y te ayudan en todo
Overnattede 2 nætter i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 27. mar. 2024
Dear Ana Carla,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Beth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, will be back. Daniel at reception was so lovely and helpful! Only thing - pool could be warmer! 🙏
Overnattede 1 nat i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 27. mar. 2024
Dear Beth,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Francis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir waren zu dritt (2 Erwachsene 6 jährige Tochter) in diesem Hotel. Das Hotel macht ein modernen Eindruck und die Zimmer ebenfalls. Die Lage ist wirklich sehr gut, nur 5 Gehminuten von der Station Southwark entfernt. Man hat direkt in fußläufiger Nähe mehrere Möglichkeiten essen zu gehen und alle Sehenswürdigkeiten sind wirklich nur wenige Stationen mit der Bahn entfernt, z.B. das London Eye oder Madame Tussauds jeweils nur 20 Minuten inkl. Fußwege. Der Pool und die Sauna sind ebenfalls sehr sauber. Wir würden uns beim erneuten Aufenthalt in London auf jeden Fall wieder für dieses Hotel entscheiden.
Overnattede 3 nætter i marts 2024
Svar fra Alberto Biollino - Assistant Front Office Manager den 27. mar. 2024
Dear Francis,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,