One Bedroom Apartment | Stue | Plasma-tv
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Anmeldelser af Hampton Suites Serviced Apartments

4 out of 5
Hampton Suites Serviced Apartments
Portsmouth Road, Thames Ditton, Thames Ditton, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 63 af i alt 122 anmeldelser" "
Bedømmelse på 8 − Udmærket. 34 af i alt 122 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 122 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 122 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 122 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Wendy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I think the lower than average price makes it value for money. Parking space not always available, council carpark across the road £5 a day. Kitchen worktops needed replacing as burn marks & laminate peels. Good large tv in lounge & bedroom.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

kristen

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great little place near Hampton Court Palace located in a charming little town.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Chun ming

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good service and great smile from reception!
Overnattede 5 nætter i april 2024

6/10 Okay

Glynis

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The accommodation was adequate for our needs, but there is a question mark about the security at the property, especially at night.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

afshan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to check in. Amazing apartment with good amenities. Nicely vented and fans provided as promised
Overnattede 2 nætter i marts 2024

6/10 Okay

Richard

Rejste med partner
Synes godt om: Rengøring
Room wasn't ready on arrival, so we had to wait for it -- we were offered late check-out as compensation, but that wasn't any use to us. Overall the decor was a bit tired too -- I'm not sure the "upscale" description is quite justified. That said, everything was clean, the beds were comfy and the staff were helpful.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

simon

Overnattede 1 nat i marts 2024

8/10 Udmærket

Michael

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
You have to collect keys from a separate building down the road, which wasnt made clear when booking- unfortunately leaving us to walk down the road with suitcases in the pouring rain after being dropped off by our taxi. The property itself is great though- nice and clean, spacious and in good condition. Our iron was on its last legs, with buttons missing, but on the whole, very good stay.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Mary

Overnattede 1 nat i februar 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good value
Overnattede 1 nat i december 2023

10/10 Fremragende

Katie

Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i januar 2024

8/10 Udmærket

Marissa

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024

8/10 Udmærket

Norma

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
My main issue is that there is no sign on the building stating that check-in can only be done at the local Crowne Plaza.
Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Paul

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property was clean and a nice size. Ample room for a family of 5
Overnattede 3 nætter i november 2023

4/10 Dårligt

Ariana

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Once arrived at the property the tv wasn’t working which was a let down. I tried to call main desk but no answer. Bed was also dirty.

8/10 Udmærket

Daniel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

8/10 Udmærket

Helen

Overnattede 1 nat i oktober 2023

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Værelsets komfort
Don’t
No air conditioning which they don’t tell you about until you’ve paid; was assigned a basement unit with large window wells only one of which could be access for ventilation. Was clean enough and staff did what they could with what was there. Basically student housing being used as a hotel type room. Four out of 10.
Overnattede 1 nat i september 2023

8/10 Udmærket

Esther

Synes godt om: Rengøring, værelsets komfort
Very comfortable
Overnattede 1 nat i august 2023

10/10 Fremragende

Elaine

Overnattede 1 nat i august 2023

10/10 Fremragende

TRACY

Synes godt om: Rengøring, værelsets komfort
A really lovely apartment, nicely fitted out, bigger than we expected and clean with everything you needed.
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Trent

Overnattede 1 nat i juni 2023

6/10 Okay

Deirdre

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Property is on a main route and just on a corner with a stop light
Overnattede 1 nat i juni 2023

8/10 Udmærket

Francisco

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice apartments.
Overnattede 1 nat i juni 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Good accomdation, intimidating checkin process
Great apartment.. perfect for our stay.. beware the checkin/checkout process though.. you are immediately surrounded by security on arrival into the nearby crowne plaza and frogmarched to reception.. very intimidating indeed. Otherwise the accommodation is perfect for a family stay
Overnattede 2 nætter i april 2023

8/10 Udmærket

Christopher

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Hampton Suite Stay
Property was good. Very clean. But a very sterile environment. Super location for Hampton Court. But noisy from road traffic. Could do with very standing lights( may help to soften atmosphere)
Overnattede 1 nat i december 2022
Svar fra Abdel den 12. dec. 2022
Thank you very much for taking the time to leave us such a nice message, it means a lot to us! We are glad you enjoyed your stay and we look forward to welcoming you at Hampton Suites again soon .We truly look forward to the pleasure of welcoming you back again soon. Ki9nd Regards

10/10 Fremragende

Chlk Ying Rose

Overnattede 20 nætter i oktober 2022
Svar fra Abdel den 21. nov. 2022
Thank you very much for taking the time to leave us a very highly score, it means a lot to us! We are glad you enjoyed your stay and we look forward to welcoming you at Hampton Suite again soon .We truly look forward to the pleasure of welcoming you back again soon.Kind RegardsAbdel Hayouni

4/10 Dårligt

Sheila

6/10 Okay

Lesley

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Although the property is modern and very clean, it did not have a safe or air conditioning in the init and the check in was not convenient as it took place at a different location.
Overnattede 2 nætter i august 2022
Svar fra Abdel den 31. aug. 2022
Dear Lesley, Thank you very much for your review of our Apartments. I’m sorry to hear that you encountered a few issues during your stay. So we value your feedback and we are working on it to make our guest stay enjoyable. Thank you once again for your valuable feedback and we hope you will visit us again in the future.

4/10 Dårligt

Karen

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Didn’t get off to a great start as property wasn’t ready. It was gloomy poorly equipped and the bed settee didn’t fit properly so I kept sliding off the seat. The grouting In the shower cubical needed cleaning at the bottom. When I went to the Crown Plarzer to book a taxi. I was asked to wait half an hour as the receptionist was on a break. Eventually one of the 3 security guards got me a number to ring. Not a great experience all round and won’t be staying again went to the
Overnattede 2 nætter i juli 2022
Svar fra Abdel den 31. aug. 2022
Dear karen, Thank you for taking the time to write this review, I am so disappointed to hear that your stay with us did not meet your expectations, especially the cleaning standard. I hope you give us the opportunity to rectify this if you do choose to stay with us again.I would like to get a bit more background to this review, if you're happy to discuss, I'm sure we can work towards something during your next stay to rectify this stay.Kind regardsAbdel Hayouni

2/10 Forfærdeligt

Sewara

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Overnattede 4 nætter i juni 2022

10/10 Fremragende

Fatemeh

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
My family really enjoyed their stay here. It was very clean and in fact, the building looked like it was newly built. The location was lovely; it was a walking distance from the Thames and the riverside restaurants. The staff were helpful and kind. Would recommend and definitely will come back.
Overnattede 2 nætter i juni 2022
Svar fra Abdel den 31. aug. 2022
Dear Fatemeh, Thank you very much for your review of our Apartment. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Abdel Hayouni

2/10 Forfærdeligt

John

Overnattede 2 nætter i juni 2022

10/10 Fremragende

Benjamin

Synes godt om: Overnatningsstedets tilstand og faciliteter
The suite, older ones, not the new ones was great for an apartment stay. Some early trouble with the linen that was not able to be resolved to my satisfaction. Other than that, great experience and would absolutely do it again.
Overnattede 7 nætter i juni 2022
Svar fra Abdel den 31. aug. 2022
Dear Benjamin, I am very pleased to learn that your experience with us is a ‘great experience’. Your kind words continue to motivate us to strive for excellence every day. I’m sorry to hear that you encountered some issues with linen. We are working on it to make our guest stay enjoyable. On behalf of the entire team, we are truly grateful for your continued support of Hampton Suite,Kind RegardsAbdel

10/10 Fremragende

Lavinia

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Lovely apartment. The staff where amazing I left my watch, wedding and engagement ring behind and two other rings and they were handed in. I’m so grateful. Would definitely recommend.
Overnattede 1 nat i juni 2022
Svar fra Abdel den 31. aug. 2022
Dear Lavinia, Thank you very much for taking the time to leave us such a nice message, it means a lot to us! We are glad you enjoyed your stay and we look forward to welcoming you at Hampton suite again soon .We truly look forward to the pleasure of welcoming you back again soon.Kind RegardsAbdel Hayouni

10/10 Fremragende

Michaela

Overnattede 1 nat i maj 2022
Svar fra Abdel den 31. aug. 2022
Dear Michael, Thank you very much for your 5 star rating our serviced apartments. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Abdel Hayouni

8/10 Udmærket

Julian

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Hampton suites
Parking could be closer as I got soaked walking to the flat one evening, flat great had everything I needed for week long stay
Overnattede 4 nætter i april 2022
Svar fra Hadi den 9. apr. 2022
Dear Julian, Thank you for your feedback and for staying with us. We will have our own car park soon at the back of the building in May. I look forward to welcoming you back to Hampton Suites.

8/10 Udmærket

Rahima

Synes godt om: Rengøring, værelsets komfort
Little Gem
The apartment was nice decorated, the room was lovely. They need to have some parking that is dedicated to the apartments and not the parking that is located at the hotel. Pillows were not the best - one pillow was too low and two pillows were too high. The bed was too soft that it’s given me a bad back. There should be fresh linen delivered everyday- especially when your staying for more than two days! However I would consider staying again but with my own mattress topper and my own pillows. However this little gem is a really good find
Overnattede 1 nat i marts 2022
Svar fra Hadi den 14. mar. 2022
Dear Rahima, Thank you for staying with us and for the feedback. Regrettably we only provide weekly housekeeping. Construction works should be finishing in April where our car park will be restored so we can better serve our guests. I look forward to welcoming you back to Hampton Suites.

8/10 Udmærket

Bronwen

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2022
Svar fra Hadi den 1. mar. 2022
Dear Bronwen, Thank you for staying with Hampton Suites and for the encouraging review as we continue to do our best for our valued guests.

10/10 Fremragende

Penelope

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Excellent and very good value
The Checkin Clerk was charming and helpful The check in process was straightforward and speedy The apartments were lovely and well stocked with tea/coffee etc Showers were very good
Overnattede 1 nat i februar 2022
Svar fra Hadi den 9. feb. 2022
Dear Penelope, Thank you very much. We look forward to welcoming you again. Kind Regards Hadi

10/10 Fremragende

Penelope

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Excellent
The check in was swift and the desk clerk was charming and helpful When I called earlier Hadi was extremely kind and helpful Everything is very clean and comfortable although the pillows could be a little softer Would happily stay here again
Overnattede 1 nat i februar 2022
Svar fra Hadi den 9. feb. 2022
Dear Penelope, Thank you for this wonderful review. We strive daily to better serve our guests. I look forward to welcoming you back to Hampton Suites. Kind Regards Hadi

10/10 Fremragende

Georgina

Synes godt om: Værelsets komfort
Overnattede 2 nætter i august 2021
Svar fra Hadi den 20. sep. 2021
Dear Georgina, Thank you for staying with us. I'm thrilled that you had an excellent experience with us. I look forward to welcoming you again.

10/10 Fremragende

Sharleen

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i juni 2021
Svar fra Hadi den 2. jul. 2021
Thank you for staying with us. I am very pleased that you enjoyed your stay and look forward to welcoming you back again.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The apartment was very modern, new, clean and perfect for a short stay. It has a well equipped kitchenette too, which was perfect for us because we enjoyed cooking. Would highly recommend and would stay again!
Overnattede 1 nat i februar 2021
Svar fra Grazia den 10. feb. 2021
Dear Guest thank you for your great feedback We look forward to welcoming you back in the near future

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Excellent rooms so much space and great condition! Very clean and a great place to stay for a few nights
Overnattede 1 nat i september 2020
Svar fra Milla den 30. sep. 2020
Dear Guest, Thank you for choosing Hampton Suits Apartments, and for taking the time to provide feedback about your experience at Hampton Suites Apartments. I would like to start to thank you for your review of our Apartments. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we really hope to welcome you back again. Again, thank you for sharing your comments, and if I can be of assistance in the future to you please email me directly: Warm Regards, Milla Manager Hampton Suites Apartments

2/10 Forfærdeligt

David, New York NY

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
They advertise this as a luxury apartment, no! The rooms were decent but not clean, especially in these times you expect clean showers, a clean kitchen - no! Also what wasn’t advertised was the noisy building site next door - noisy at 8.31am Yes!
Overnattede 4 nætter i august 2020
Svar fra Milla den 8. sep. 2020
Dear Mr.David, Thank you for choosing Hampton Suites Apartments and for taking the time to provide feedback about your experience with us. I would like to start by apologising to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We hope we can welcome you back again so we can show you the service we like to offer to our guests which was clearly lacking on this case. Again, thank you for sharing your comments, if you need any assistance in the future, please email us directly contact@hampton-suites.london or by phone 02031989893. Best regards, Milla

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i maj 2020
Svar fra Grazia den 30. nov. 2020
Thank you for your great ratings We look forward to welcoming you in the near future Best regards