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Anmeldelser af Eldon Chambers London by City Living London

3.5 out of 5
Eldon Chambers London by City Living London
Devereux Ct, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 15 af i alt 30 anmeldelser" "
Bedømmelse på 8 − Udmærket. 9 af i alt 30 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 30 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 30 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 30 anmeldelser" "

9,0/10

Rengøring

7,8/10

Service og personale

9,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fnat
Fantastisk beliggenhed for at opleve London.
Overnattede 4 nætter i maj 2023
Svar fra Reservation Team den 23. maj 2023
•Thanks for the positive review, great to hear that you enjoyed your time with us.

8/10 Udmærket

Karoline

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2022
Svar fra Reservation Team den 18. jan. 2023
Thnak you for your time to leave us a review. Hope you will visit London Soon!

10/10 Fremragende

Amber, Abbotsford

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i juni 2023
Svar fra City Living London den 2. apr. 2024
Glad to see that you have enjoyed your stay with us . Looking forward to welcome you back to one of our properties.

6/10 Okay

Cristiano

Synes ikke om: Værelsets komfort
Quarto ok, cama ruim, travesseiro ruim, banheiro com chuveiro quebrado agua fraca. Escada pra subir no quarto. Localização ok mas de resto fraco. Nao é hotel é um apartamento sem estrutura.
Overnattede 4 nætter i oktober 2023
Svar fra Reservation Team den 19. okt. 2023
Thanks for the review. This is a room with own bathroom is similar with a hotel room and you have a shared kitchen area were you can cook. This property is beautiful historical property and was built according to those years.Thank you for staying with us and we hope you will consider us for a future stay and a positive experience!

6/10 Okay

Jan Gunnar

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Fin lokasjon, men flere mangler.
Dette er en flott lokasjon for å utforske London. Kort vei til fine steder langs Themsen og Covent Garden, Leicester Sq. og West End. Rommet var lite, men greit. Noe støy fra AC og kjøleskap. Håndklær, kaffe og dopapir skulle vare hele oppholdet på 5 dager, men det var for lite dopapir og kaffe. Et stort håndkle i 5 dager er også litt på kanten. Senga var altfor hard. Ytterdøra var åpen og stedet var ubemannet så det virker usikkert.
Overnattede 5 nætter i september 2023
Svar fra Reservation Team den 9. okt. 2023
Thank you for your feedback. We do appreciate all guests comments as this is helping us to improve our standards and service. Thnak you for your comments we have taken them on board and fix them. Hope you will visit us next time for a positive experience.

10/10 Fremragende

richelle

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy check in. Property was exactly as expected from website.
Overnattede 5 nætter i september 2023
Svar fra City Living London den 6. okt. 2023
Thank you for the review Richelle. Glad to hear that the property was exactly as from the website and the check in was easy. Hope you will visit us next time in London .

4/10 Dårligt

April

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
TERRIBLE ROOM AND SERVICE, GREAT LOCATION
This was the WORST experience I’ve ever had with a hotel property. When I arrived in the afternoon the AC was off and room was stuffy so I turned the AC and left to explore the city. When I returned to the room at night I found the air damp and the bedding was completely damp, sheets and pillowcases all wet to the touch! It was so uncomfortable and stressful to sleep in a wet bed after a long flight and full day of exploring. I thought the issue was maybe the AC so I left it off the following day and saw improvement but the room and bedding was still not completely dry. By the third day of discontinued AC use the room had finally dried out. Because of this I could not use the AC and I was staying when temperatures were high 70s so it was not pleasant. I tired to contact the hotel but the contact email they had posted to the inside of the room did not work - mail bounced back. Other issues I encountered were black mold spots throughout the bathroom, the shower head was broken and tied with a string, and the window lock was broken so literally ANYONE could have entered the room which left me scared at night and worried during the day that my possessions might not be there when I get back. I had a contact, Simona, who I have been reaching out to about all these issues but have no received any type of compensation for the inadequacies of this room. I stayed in Pod 2, for anyone wondering which room this was. Hotels.com has been completely useless in helping me deal with this mess
Overnattede 4 nætter i september 2023
Svar fra City Living den 25. sep. 2023
Thank you for your time to post your feedback. We appreciate all comments that we receive as it helps us to improve our product and our service. We have attended to your room and change towels and linen and help with all the issues that you have asked. We have asked for evidence of the bed linen and you was not able to provide and also what i can see in picture are minor jobs that we have attend and fix them after your check out, are just few spots that the team has attended fix the issues. We have offed you to refund in exchange of the proof that the bed was wet and unfortunately you was not able to provide.Thank you for your time and review. Reservation Team City Living .

8/10 Udmærket

Hafdis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good location
Overnattede 5 nætter i september 2023
Svar fra Reservation Team den 12. sep. 2023
Thank you for your time and the review!Hope you will visit us soon !

10/10 Fremragende

Alessandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sensacional
Apartamento muito bem localizado, limpo, cozinha completa muito bem equipada, tem um pub maravilhoso embaixo, não tem elevador.
Overnattede 4 nætter i juli 2023
Svar fra Reservation Team. den 26. jul. 2023
Glad to hear that you liked the flat. Looking forward to welcoming you back To City Living. Reservation Team.

6/10 Okay

Matthew

Rejste med partner
Synes godt om: Rengøring
Room was adequate for our stay but the bed is horrible. Replace the bed my goodness! We woke up with pain everyday of our trip.
Overnattede 4 nætter i juli 2023
Svar fra Reservation Team den 12. jul. 2023
Thank you for the review. We do appreciate all guests comments as this is helping us to improve our standards and service. Thank you for your comments , we have taken them on board.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juni 2023
Svar fra Reservation Team den 12. jul. 2023
•Thanks for the positive review, great to hear that you enjoyed your time with us.

2/10 Forfærdeligt

Anthony

Rejste med partner
Synes ikke om: Service og personale
Location was as expected. However, staff refused to accommodate us over a 5 night period with regards to air conditioning. We booked this place with AC in mind seeing as how it is the summer. Staff claimed that the AC was broken from night number 1 and seemingly did nothing to fix it, resulting in less than satisfactory sleeping conditions. Staff then claimed they would provide a refund in order to avoid a negative review. No discount has been received and they have since stopped responding to our requests. This said, makes us feel like this is a sham of an operation. Again, location was fine but that’s about it.
Overnattede 5 nætter i juni 2023
Svar fra Reservation Team den 30. jun. 2023
Thank you for the review Anthony. We do appreciate all guests comments as this is helping us to improve the standards and service. Thank you for your comments we have attended and fix the Ac in the room. Sorry about your issues , but we have offed 10% discount from every single night and you was not happy asking for more as 20% and we could not offer to you only 10% of every single night. You have accepted and we were waiting for your bank details to be send dover to refund you but never received those details ( we are the host and not able to see any other details ) Thank you for staying with City Living London .

8/10 Udmærket

Mel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very close to the Underground and an easy walk to most of the sights of London. Not big rooms, but ok for a couple of nights. Good value for money.
Overnattede 4 nætter i maj 2023
Svar fra Reservation Team den 7. jun. 2023
Thank you for the review Mel. Happy to hear that our property is very close to the underground and easy to walk to most of the attractions of London. Thank you for staying with City Living London and hope you will visit London Soon !

8/10 Udmærket

Amandine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour Londres
Séjour très correct dans cette établissement. Chambre propre et confortable. Petit bémol au niveau de la luminosité de la fenêtre pour la nuit ; trop éclairée
Overnattede 5 nætter i maj 2023
Svar fra Reservation Team. den 15. maj 2023
Glad to hear that you liked the flat. Looking forward to welcoming you back To City Living. Reservation Team.

4/10 Dårligt

Alex

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Very convenient location right next to Temple tube station. Lots of coffee shops nearby. The room (Chamber 3) is fine, except the building and room gets very stuffy and warm even in springtime. The air conditioning unit was not blowing cold air, and the fan mode was only blowing warm air, so we had to keep the windows open when we were in the room which subjected us to the loud noise and conversations of the Devereux pub and constant slamming noises. We had to wear noise canceling headphones in the room at night until the pub was empty I messaged the staff about the A/C issue on the first night. The staff took a couple days to respond to my request about the A/C, and then never ended up sending anyone to fix it even after saying they would. They also said that I had already left them a bad review before giving them a chance to rectify, which is untrue. What I did was respond to a request for initial feedback from Expedia, which is not the same as leaving a public review. This is the first time I'm leaving a review -- after checking out. It feels like they used that as a reason to not expend much effort to help out with the A/C issue. All-in-all I can only recommend this room if you're comfortable sleeping with a lot of loud noise or you don't mind a warm, humid room. I'm disappointed with the customer service experience given the positive reviews on here about the service they received. It seems like we were mistreated when they thought I left an early review when I didn't.
Overnattede 4 nætter i maj 2023
Svar fra Reservation Team City Living den 12. maj 2023
Thank you for your time to post your feedback. We appreciate all comments that we receive as it helps us to improve our product and our service. It was great to see that you enjoyed location and scored us so well. Sorry to hear about the fixing the AC and the miss understanding about the review team take pride in keeping the property up to all requests but in this instant, we obviously missed this. Thank you for your time and review. Reservation Team City Living .

8/10 Udmærket

Tyler

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is a short walk from a train station and multiple bus stops. Lots of restaurants in the area. Only complaint about the property was the water pressure was extremely low. Pull out couch was slightly uncomfortable but not too bad. Overall would recommend this property for a family of 4 comfortably for s couple weeks!
Overnattede 11 nætter i marts 2023
Svar fra Reservation Team den 31. mar. 2023
Thank you for the review Tyler. Thank you for the recommendation, we are happy to see that our property is located in a short walk from trains station and is central, close to all central attractions. Thank you for your comments we have taken them on board. Hopefully you will visit London Soon!

10/10 Fremragende

Darlene

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Bus und Bahn waren gut erreichbar
Overnattede 4 nætter i marts 2023
Svar fra Reservation Team den 31. mar. 2023
Glad to see that you have enjoyed your time with us. Hope you will visit London Soon!

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location and nice rooms
Clean spacious room with everything you need. Location was good, though above a pub, so quite noisy at times. Great communication from the hotel (all non-contact) and a decent price. Only negatives - a "glitchy" tv and very low-flow shower
Overnattede 13 nætter i december 2022
Svar fra Reservation Team. den 19. dec. 2022
Thank you for your amazing review. We are glad to hear that the apartment is centrally and well located. Looking forward to welcoming you back to City Living. Reservation Team.

10/10 Fremragende

Patty

Overnattede 6 nætter i december 2022
Svar fra Reservation Team. den 19. dec. 2022
Thanks for the amazing review, great to hear that you enjoyed your time with us.

10/10 Fremragende

Isabel Menendez

8/10 Udmærket

Angelo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Very handy for seeing the London sights.
Svar fra Reservation Team. den 19. dec. 2022
•Glad to hear that you liked the flat. Looking forward to welcoming you back To City Living. Reservation Team.

8/10 Udmærket

Beatrice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Unterkunft war für unseren Städtetrip peefekt. Die Lage war sehr gut. Ausstattung ebenfalls ausreichend. Einziges Manko der schlechte Wasserdruck im Bad.
Overnattede 5 nætter i november 2022

8/10 Udmærket

JULIEN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L appartement est plutôt bien situé à 10 min de Covent garden La chambre est parfaite. Peut de rangement pour 4 personnes Le canapé lit est inconfortable/dur Le wifi ne fonctionne pas La douche a peu de pression Les échanges étaient parfaits et réactifs Très agréables
Svar fra Reservation Team den 8. nov. 2022
Thank you for the review, Julien. We do appreciate all guests' comments as this is helping us to improve our standards. We are happy to see that the apartment is Perfect for 4 people and also is well situated in Central London in Covent Graden. Thank you for your comments we have taken on board and hope you will visit us Soon for a positive experience.

10/10 Fremragende

Kate

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this apartment, it was perfect for our mid week London stay! Great location - close to the Temple underground station, 5 pubs within a 2 minute walk, quick walk to Covent garden and beautiful architecture around. There are a few flights of stairs to get to the apartment on the top floor so keep that may not suit some. The bed in the bedroom is super comfy and the room is really spacious. The pullout bed is a little uncomfortable but fine for one person. The kitchen and lounge area are great. Would absolutely stay again.
Overnattede 4 nætter i oktober 2022
Svar fra Reservation Team. den 19. okt. 2022
Thank you for the amazing review, Kate. WE glad to see that you have a great stay, and this place is close to Temple underground station and is situated in the heart of Covent Garden. Thank you for staying with City Living Properties. Hope you will book London Soon. Reservation Team.

10/10 Fremragende

Birgitta

Overnattede 5 nætter i oktober 2022

8/10 Udmærket

w

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022
Svar fra Reservation Team den 5. okt. 2022
Thank you for taking your time to leave us a review. Looking forward to welcoming you back to City Living. Reservation Team

10/10 Fremragende

David J, Bloomfield

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location and accessibility
Overnattede 5 nætter i august 2022
Svar fra Reservation Team. den 30. aug. 2022
Thanks for the positive review, great to hear that you enjoyed your time with us. Looking forward to welcoming you back To City Living. Reservation Team.

10/10 Fremragende

Johanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our family was so lucky to have picked Eldon Chambers for our July visit to London. The flat was comfortable and let us spread out so much more than a traditional hotel. The kids were cozy but comfortable on the convertible sofa. We were able to stock up on a few essentials at a grocery store just steps away which saved us time and money each morning for breakfast. For us, the location was perfect. We were able to walk almost everywhere we wanted to visit in London, and when we couldn't walk, the tube station was very close. The theatre district and the Embankment were minutes away. The flat was modern and comfortable. There were two popular bars on the lower level, and although there were crowds each night, the noise never kept us up. The AC was very much appreciated as we arrived in London during a heat wave.
Overnattede 4 nætter i juli 2022
Svar fra Reservation Team den 19. jul. 2022
Thank you for sharing your review with us. We’re happy to hear you found our apartments conveniently located and the flat was comfortable and was suitable for a family with kids. Happy to see the the location was good and very close to everything, close to tubes and close to the grocery stores. We’re looking forward to welcoming you again to stay with City Living.

10/10 Fremragende

Constance

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to be ourselves for a short visit to London Or only issue is that there was no elevator and 2 awkward flights of stairs with luggage
Overnattede 4 nætter i juni 2022
Svar fra Reservation Team den 22. jun. 2022
Thank you for your time to leave us a review Constance. We are happy to see that the place is great and you have a fabulous time. This property is a beautiful historical building and was built according to those years and this property has only 2 floors. Thank you for staying with us and hope you will consider us for future stay! Reservation Team

10/10 Fremragende

Dominik, Ischgl

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hervorragende Lage
Overnattede 4 nætter i april 2022
Svar fra Reservation Team den 11. apr. 2022
Thank you for sharing your feedback with us. We are happy to hear that you found our apartment very good located. Looking forward to welcoming you again to City Living. Reservation Team