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Anmeldelser af Comfort Inn London - Wellington Road

2.5 out of 5
Comfort Inn London - Wellington Road
1156 Wellington Rd, London, ON

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 232 af i alt 896 anmeldelser" "
Bedømmelse på 8 − Udmærket. 344 af i alt 896 anmeldelser" "
Bedømmelse på 6 − Okay. 168 af i alt 896 anmeldelser" "
Bedømmelse på 4 − Dårligt. 93 af i alt 896 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 59 af i alt 896 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Mathew

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter
This hotel needs to figure out how to get the smell of cigarettes out. It definitely smells like an old smoking hotel. The breakfast was so bad. This is going down in my do not stay in again list.
Overnattede 2 nætter i maj 2024
Svar fra Michelle den 24. maj 2024
Thank you staying with us. We appreciate your feedback

8/10 Udmærket

Nick

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Michelle den 25. maj 2024
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 Fremragende

Richard

Good fish place across the street
Overnattede 1 nat i maj 2024
Svar fra Michelle den 22. maj 2024
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 Fremragende

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Michelle den 22. maj 2024
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 Fremragende

Katey

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very good. They were excellent at letting us leave and coming back didn’t matter what time. Always smiling and waving. Would definitely recommend to anyone to go there.
Overnattede 2 nætter i maj 2024
Svar fra Krista den 21. maj 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit!

2/10 Forfærdeligt

Emily

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had to change rooms as the first room had water in the sink that wasn’t draining. Then the second room, the remote control wasn’t working. The front door was locked and they had to let us in, otherwise it’s kept locked. I’ve never seen this before. I don’t recommend this hotel and I will not be back.
Overnattede 1 nat i maj 2024
Svar fra Michelle den 19. maj 2024
Thank you for your feedback.

6/10 Okay

Wayne

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter
No frills hotel. Bit of a weird smell, but clean overall. Exactly what i was expecting.
Overnattede 1 nat i maj 2024
Svar fra Michelle den 16. maj 2024
Thank you for staying with us. We appreciate your feedback

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale
Needs to be updated. Close to everything
Overnattede 2 nætter i maj 2024
Svar fra Michelle den 9. maj 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Dårligt

Ashleigh

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Krista den 9. maj 2024
Thank you for staying with us. we appreciate your feedback

8/10 Udmærket

DWIGHT

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had no issues.
Overnattede 6 nætter i april 2024
Svar fra Michelle den 5. maj 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

4/10 Dårligt

tuyet

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty and outdated
Overnattede 3 nætter i april 2024
Svar fra Michelle den 3. maj 2024
Thank you for Staying with us. We appreciate your feedback

6/10 Okay

Paul M

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property needs a make over updated!!
Overnattede 1 nat i maj 2024
Svar fra Michelle den 4. maj 2024
Thank you for staying with us. We appreciate your feedback

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good breakfast. Cooperative staff.
Overnattede 1 nat i april 2024
Svar fra Michelle den 2. maj 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

4/10 Dårligt

Bernard

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room smelt of disinfectant...nearly unbearable smell. While having breakfast two staff were unpacking boxes/ cartons of supplies in front of coffee dispensers...filling cupboards with the items!! Took over 20 minutes...we had to either reach over the staff to get our coffee....or...wait until they moved away! Time 8..15 ...why couldnt the staff wait until Breakfast Room closed at 9..00am to do this unpacking of supplies...so noisey too! Someone not thinking!!
Overnattede 1 nat i april 2024
Svar fra Krista den 2. maj 2024
We are sorry to hear that your stay was not satisfactory. Appreciate your feedback.

4/10 Dårligt

Henry

Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Krista den 2. maj 2024
Thank you for staying with us. we appreciate your feedback

10/10 Fremragende

Sri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff
Overnattede 3 nætter i april 2024
Svar fra Krista den 2. maj 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you on your next visit

10/10 Fremragende

AHMED

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i april 2024
Svar fra Michelle den 26. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

6/10 Okay

Brian

Rejste i en gruppe
Synes ikke om: Faciliteter
Sketchy neighborhood
Overnattede 1 nat i april 2024
Svar fra Michelle den 25. apr. 2024
Thank you for staying with us. we appreciate your feedback

2/10 Forfærdeligt

Cindy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Michelle den 25. apr. 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Dana

Rejste med familie
Synes godt om: Service og personale, faciliteter
We frequently stay st Comfort Inns and found this property to be in need of attention.
Overnattede 1 nat i april 2024
Svar fra Michelle den 25. apr. 2024
Thank you for staying with us. We appreciate your feedback. We are starting renovations in the fall. We look forward to seeing you again

10/10 Fremragende

Nancy

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
if you did not want to be bothered with cleaning staff and I thought the general noise was very quiet, definitely a comfortable place to stay. Breakfast was average, I have seen better basically I did not like the eggs, they seem to be very rubbery.
Overnattede 3 nætter i april 2024
Svar fra Michelle den 23. apr. 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

6/10 Okay

morris

Forretningsrejsende
rooms are very basic , Old property past its prime
Overnattede 1 nat i april 2024
Svar fra Michelle den 23. apr. 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Forfærdeligt

Laura

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Michelle den 19. apr. 2024
Thank you for your feedback

10/10 Fremragende

mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Krista den 19. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

6/10 Okay

Laura

Overnattede 1 nat i april 2024
Svar fra Krista den 9. maj 2024
Thank you for staying with us. we appreciate your feedback

10/10 Fremragende

Melody

Overnattede 1 nat i april 2024
Svar fra Krista den 9. maj 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit!

6/10 Okay

Ryan

Rejste med partner
Synes godt om: Rengøring
Convenient location ... just off 401 and Wellington Street
Overnattede 1 nat i april 2024
Svar fra Krista den 15. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit.

10/10 Fremragende

Michel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Michelle den 16. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

8/10 Udmærket

Innes

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was nice and the staff were very helpful and personable. The breakfast left something to be desired. I enjoyed my stay!
Overnattede 3 nætter i april 2024
Svar fra Krista den 15. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit.

8/10 Udmærket

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
You know the saying you get what you paid for. The price was cheap which is good for the night. The rooms were clean bathroom could use Reno and front desk was friendly both in check in and check out.
Overnattede 1 nat i april 2024
Svar fra Michelle den 13. apr. 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

8/10 Udmærket

Kristin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was perfect for our stay
Overnattede 1 nat i april 2024
Svar fra Michelle den 13. apr. 2024
Thank you for staying with us. We appreciate your feedback. we look forward to seeing you on your next visit

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Every thing was good
Overnattede 1 nat i april 2024
Svar fra Michelle den 7. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 Fremragende

Erich

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is finishing a full renovation that is why I rated it this way. The rooms are done, but some of the rest is still to be finished. The room was very nice and clean. Exactly as the pictures show. We would return again.
Overnattede 1 nat i april 2024
Svar fra Michelle den 7. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 Fremragende

Anna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a comfortable stay. The check-in and check-out process was very quick and the front desk clerks were very polite, kind, and helpful.
Overnattede 1 nat i april 2024
Svar fra Krista den 7. apr. 2024
Thank you for staying with us. We are looking forward to seeing you on your next visit!

10/10 Fremragende

gisell

Synes godt om: Rengøring, service og personale
Excelente
Overnattede 4 nætter i marts 2024
Svar fra Krista den 7. apr. 2024
Thank you for staying with us. We are looking forward to seeing you on your next visit!

10/10 Fremragende

Jill

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was the 2nd time we have stayed here and just booked for a 3rd time. The staff are very friendly, professional and helpful. Rooms are clean and breakfast was tasty. We travel to London to visit family couple of times per year and would stay here again
Overnattede 1 nat i april 2024
Svar fra Michelle den 4. apr. 2024
Thank you for staying with us. We are looking forward to seeing you on your next visit

10/10 Fremragende

Kristeena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you. It was a perfect stay.
Overnattede 2 nætter i marts 2024
Svar fra Michelle den 3. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale
Good value.
Overnattede 1 nat i marts 2024
Svar fra Michelle den 28. mar. 2024
Thank you for staying with us. We look forward to seeing you on your next visit

6/10 Okay

Ma. Crizel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Michelle den 26. mar. 2024
Thank you for staying with us

2/10 Forfærdeligt

Jennifer

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for 2 nights for a sport event both days we had no hot water. Not ideal. Two cold showers. No communication from front desk. Both times when we asked we were told they are working on it. Room for 3 consisted of a double bed with a pullout couch that was very springy. Asked to cancel the second night but said I can’t because I booked through Expedia. Called Expedia to be transferred to a different hotel in the area but was told it was out of working hours and could take 72 hrs for a response. Apparently I have a case opened. I would expect some compensation seeing as we could not have a proper shower all weekend
Overnattede 2 nætter i marts 2024
Svar fra Michelle den 25. mar. 2024
We are so sorry that there was no hot water. As soon as we found out we contacted Reliance as our boilers are rented from them. They came and explained that there was some maintenance needed and were doing their very best to get the parts and get the hot water restored. We understand how very frustrating this was for all of our guests.

2/10 Forfærdeligt

Raymond

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Krista den 25. mar. 2024
We are so sorry to hear that your stay was not satisfactory. We hope you will give us another chance.

2/10 Forfærdeligt

Karen

Overnattede 1 nat i marts 2024
Svar fra Michelle den 25. mar. 2024
We are so sorry to hear that your stay was not satisfactory. We hope you will give us another chance

6/10 Okay

Ellen

Synes godt om: Service og personale
Unfortunately we did not end up staying at the Comfort Inn. When we arrived, we were told that there was no hot water in the building. Comfort Inn had notified Expedia and we did get a heads up on the situation. The front desk was helpful and let us know that she would be calling Expedia to give us a full refund. The 3 stars only reflect a neutral response since N/A was not available.
Overnattede 1 nat i marts 2024
Svar fra Krista den 25. mar. 2024
It was unfortunate and unexpected, we do greatly appreciate your feed back and hope to see you again in hopes to offer you a better experience.

8/10 Udmærket

Elizabeth

Rejste i en gruppe
Synes godt om: Service og personale
The young lady at check-in was absolutely amazing. She was helpful, great conversation. Unfortunately, the room was not very clean, the bathtub was dirty and stained, the walls were stained as well
Overnattede 1 nat i marts 2024
Svar fra Michelle den 21. mar. 2024
Thank you for staying with us. We hope to see you on your next visit

8/10 Udmærket

Daniel, Napanee

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Didn’t like having the front door always locked. Had to knock whenever we wanted to go in. Need a better system.
Overnattede 1 nat i marts 2024
Svar fra Michelle den 18. mar. 2024
We do apologize about the front door, it is just to keep unwanted past guests out

6/10 Okay

Jayne

Rejste med familie
Synes godt om: Service og personale
The room was dated, but it was clean and comfortable. The breakfast was so so. Many of the food items were dry and overcooked. The sign at the front desk about vehicle thefts made me wonder if the area was safe. Perhaps more lighting in the parking areas would help clients feel more safe at night. I noticed there were some dark, unlit areas. If you want to save money, this is the hotel to stay at, but I don't think I will return.
Overnattede 1 nat i februar 2024
Svar fra Michelle den 18. mar. 2024
Thank you for your feedback

10/10 Fremragende

Fortunato

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good value, quiet, clean, convenient free parking
Overnattede 1 nat i marts 2024
Svar fra Michelle den 18. mar. 2024
Thank you for staying with us. We hope to see you on your next visit

10/10 Fremragende

Barbara

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was booked into a second floor room but when she say my age i was offered one on the first floor. It was the best check in i have ever had she was so friendly and helpful
Overnattede 1 nat i marts 2024
Svar fra Michelle den 16. mar. 2024
Thank you for staying with us! We hope to see you on your next visit. We are so glad to hear that the staff was helpful and friendly.

6/10 Okay

Jeffrey

Synes godt om: Service og personale
Room was clean - bed was comfortable. Breakfast was ok could have been hotter.
Overnattede 1 nat i marts 2024
Svar fra Michelle den 14. mar. 2024
Thank you for your feedback

8/10 Udmærket

Judy

Overnattede 1 nat i marts 2024
Svar fra Michelle den 3. apr. 2024
Thank you for staying with us. We look forward to seeing you on your next visit