Byudsigt

Anmeldelser af Alhambra Hotel

2.5 out of 5
Alhambra Hotel
17-19 Argyle Street, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 423 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 368 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 133 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1001 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

René

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024
Svar fra Ranie - Reception den 17. feb. 2024
Dear Rene,We really appreciate your decision to remain with us. We are ecstatic that your time with us was wonderful and successful, and that our service met your needs. We hope to welcome you again at Alhambra Hotel in the near future.Kind regards,

8/10 Udmærket

Anja

Overnattede 3 nætter i november 2023
Svar fra Mauro - Reception den 11. nov. 2023
Dear Ms. Anja,Thank you for taking the time to share your positive review! We appreciate your kind words and are delighted to hear that you had a good experience during your stay with us.Our team works hard to ensure our guests have a comfortable and enjoyable stay, and we're thrilled to know that our efforts have contributed to your satisfaction.If there's anything specific you enjoyed about your stay or any areas where we exceeded your expectations, please feel free to share. Your feedback is valuable to us as we strive to continually improve our services.We look forward to welcoming you back on your next visit. If you have any preferences or requests for your future stays, please don't hesitate to let us know, and we'll do our best to accommodate them.Kind regards,Mauro - Reception

6/10 Okay

Patrick

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Untidy and cold room.
Windows couldn't close properly and it was really cold. Bathroom was unclean. drain filled with long black hair.. beds too.
Overnattede 1 nat i februar 2023
Svar fra Martin - Reception den 13. feb. 2023
Dear Mr Petersen,thank you for your stay at the Alhambra Hotel and for your feedback, it means a lot to us! Our reception is here 24/7 to assist in case of any issue or problems, please note that all our rooms are deeply cleaned before every arrival and drains are checked regularly. We would really appreciate more details in this case, please kindly share any pictures or more details on our email address so we can provide better service next time on your visit and offer some kind of compensation. We hope to hear from you soon and sorry for disappointment.Kind regards,Martin - Reception

10/10 Fremragende

Søs

Overnattede 2 nætter i november 2022
Svar fra Tomas - Reception den 26. nov. 2022
Dear Søs Ellingsen,Thank you for your positive feedback! We hope you have enjoyed the convenient location, comfort of the room and service provided by the staff members. We look forward meeting you again!Kind regards,Tomas - Reception

8/10 Udmærket

Flemming

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint værelse og attraktiv pris på vores ophold. Lidt rumlen i undergrunden pga metroen. Vi boede i stueplan.
Overnattede 3 nætter i februar 2022
Svar fra Martin - Reception den 20. feb. 2022
Kære Flemming, tak for din anmeldelse og for dit ophold hos os på Alhambra Hotel. Vi er glade for, at du var glad under dit ophold, og vi håber alle at se dig igen i fremtiden. Med venlig hilsen, Martin - Reception

10/10 Fremragende

Doreen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ideally placed for early train departure at San Pancras. Easy walking distance. Rooms very small but spotlessly clean and comfortable..would use again.
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 27. maj 2024
Dear Doreen,We appreciate your favourable feedback on your recent stay at the Alhambra Hotel London. We are astounded by your wonderful comments about our great service, clean rooms, and well-maintained facility, as well as our location, which is only a 2-minute walk from EUROSTAR station and close to Kings Cross underground station and bus terminals, allowing easy access to wherever in the city. If you have any more suggestions, please let us know. If you return to London, we hope to welcome you again.Kind regards,

10/10 Fremragende

Lawrence

Rejste med familie
Synes godt om: Faciliteter
No complaints and absolutely clean
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 27. maj 2024
Dear Lawrence,We greatly appreciate your careful and candid review of our service. We appreciate the wonderful feedback you have made about our service, including the fact that our rooms were pristine, that we are conveniently located near public transportation, that our accommodations are fairly comfortable, and that we provide exceptional value for the money. We are excited to welcome you back to our hotel for another memorable stay and promise to provide even better service in the future.Kind regards,

10/10 Fremragende

Brooks

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 26. maj 2024
Dear Mr/Ms Brooks,Thank you very much for your kind review. We are glad that you were able to enjoy your stay with us especially that our location in the central London is only 2 minutes walk away to Main Underground Station, Bus Stops and EUROSTAR International Rail. We are positive that our well maintained facility and clean rooms gave you the best comfort during your travel to the City. We hope that in the future, if your travel goes back to London, we will be delighted to have you back again at Alhambra Hotel for another memorable stay.Best regards,

6/10 Okay

Deanna, St Cloud

Rejste med familie
Very cramped room despite being a room for four persons. I sufficient towels in room despite being reserved for multiple adults. Room was across the street in another building and it was a difficult hallway to maneuver with luggage. Remote control looked as if it had never been cleaned, but the rest of the room was clean.
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 25. maj 2024
Dear Deanna,We are sorry to hear that you were dissatisfied with our service. During your check-in, we reminded you that if you require additional towels, you must request them at reception and they are complimentary. Also, our hotel is regularly kept and cleaned, and we apologise if you discovered any faults. Our rooms are of the same size and are based on the number of occupants. We are a budget hotel in Central London with a very clean facilities, and the majority of our guests loved their stay. We hope you will give us another chance, stay with us, and see how we have improved.Warm regards,

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property was super convenient for us as it was a block or two from St. Pancreas. The room was cozy and comfortable. It was in the basement and could be tricky with a lot of luggage. The fan in the closet was a nice touch.
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 27. maj 2024
Dear Susan,We really appreciate your review regarding your recent stay at Alhambra Hotel London. We appreciate the good feedback you have made about our service, such as the fact that our rooms were pristine, that we are conveniently located near public transportation, that our accommodations are quite comfortable, and that we provide exceptional value for the money. We are astounded by your insightful and perfect appraisal, which makes us happy that our employees' efforts are being recognised. We are excited to welcome you back to our hotel for another enjoyable stay in the future.Kind regards,

10/10 Fremragende

Jacqui

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly helpful staff, squeaky clean and fresh . Excellent position for St Pancras trains Understandably small, but just what we needed for the night 👍 Will be coming back :)
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 25. maj 2024
Dear Jacqui,We appreciate your kind assessment of your recent stay at the Alhambra Hotel London. We thank you for taking the time to make such great comments about our location, which is only a 2-minute walk from EUROSTAR station, as well as the position of our hotel just across the Kings Cross underground station and bus stops which has access anywhere in the city. We hope your stay went well, and thank you for noticing our clean rooms, friendly staffs and well-kept facility. We are grateful for your nice evaluation, and if you have any more comments, please let us know. We want to welcome you back if you return to London.Kind regards,

10/10 Fremragende

Wendy, Campbell

Great stay
Overnattede 7 nætter i maj 2024
Svar fra Ranie - Reception den 25. maj 2024
Dear Wendy,We are grateful for your kind review of your most recent visit to the Alhambra Hotel London. We appreciate you taking the time to write such a lovely review regarding our location, which is only a 2-minute walk from the city's bus stops, underground stations, and EUROSTAR station. We hope your visit went smoothly, and we would be happy to hear any other recommendations you may have. If your trip returns to London in the future, we hope to have the opportunity to be your hosts.Kind regards,

4/10 Dårligt

BRIAN, Lower Hutt

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location coming off Eurostar. It is not a hotel though. Even for London. Was clean and tidy. Staff were good. All down hill from there. Tiny room 8m2. Hot and noisy. Shared tiny shower and toilet for whole floor of 6 rooms. Constantly noisy from doors opening and closing. No lift and narrow staircase to 3rd floor. Would not recommend.
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 25. maj 2024
Dear Brian,On behalf of my team, we apologise for your dissatisfaction with your booking. We are the Alhambra Hotel, located in the heart of London. We have been in the business for 50 years, delivering clean, well-maintained affordable rooms with loyalty and dignity. I confirmed that you booked a Budget Basic Room, and all of our rooms are standard in size and specific to the number of occupants. We apologise if your expectations for the space are too high, as we are a budget hotel in the heart of the city with very clean rooms, and the majority of our guests enjoy their stay and recognise the helpful staff we have.You were given the choice of making your room or booking into an ensuite, but you declined and left us a negative review despite the fact that we are doing well and that all of our staff are working hard to ensure that every one of our guests is satisfied.We do not allow such statements because we are committed to our service. Brian, in the future, I would propose that you book a five-star hotel near us, as you anticipate a luxurious and big room at our budget hotel. We wish you all the best .Best of luck,

8/10 Udmærket

Emmett

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i maj 2024
Svar fra Ranie - Reception den 20. maj 2024
Dear Emmet,Thank you so much for leaving us a review of your recent stay with us. Although we do not have much information on the rating you provided, we believe your stay with us was excellent based on the good feedback we received. Furthermore, our hotel's position, directly across from the EUROSTAR and Kings Cross stations, is only a 2-minute walk away, making your recent trip extremely convenient. We look forward to hosting you again in the future.Kind regards,

6/10 Okay

Mark

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Good location close to kings cross station but for that’s where it ends - we were located in another building across the road, no cooling for such a small room or fridge to house any drinks for our 3 nights
Overnattede 3 nætter i maj 2024
Svar fra Ranie - Reception den 20. maj 2024
Dear Mark,Thank you so much for leaving us a review of your recent stay with us. We appreciate that you found our hotel to be an interesting place to stay during your vacation because of our very clean facility, comfortable beds and excellent location in the heart of London, just across from the EUROSTAR and Kings Cross underground stations, which are the city's central transportation hubs. However, given that London is a cold city, we apologise that your room lacks air conditioning and that we only provide fans inside rooms. Also, we have a fridge for our visitors that they may access with the help of our receptionist, and we apologise for not informing you.Kind regards,

8/10 Udmærket

Tara

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location was perfect!
Overnattede 4 nætter i april 2024
Svar fra Ranie - Reception den 20. maj 2024
Dear Tara,We appreciate you taking the time to provide a review of your most recent visit. We think your time with us was fantastic, even though we don't have a lot of information on the rating you provided. After all, we did receive a great review. Furthermore, your recent trip was made extremely convenient by our hotel's location, which is only a two-minute walk from Kings Cross Station and directly across from the EUROSTAR. We would be delighted to host you once more in the future.Kind regards,

8/10 Udmærket

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 1 nat i maj 2024
Svar fra Martin - Reception den 21. maj 2024
Dear Linda,thank you for your great review and for your rating. We are happy you found our location great and we hope to welcome you again in the future.Kind regards,Martin - Reception

8/10 Udmærket

Marie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel bien situé près de la gare et personnel accueillant
Overnattede 3 nætter i maj 2024
Svar fra Ranie - Reception den 25. maj 2024
Dear Marie,We value your positive feedback about your recent stay at the Alhambra Hotel London. We appreciate you taking the time to write such lovely words about our location, which is only a 2-minute walk from the Eurostar station as well as the city's underground stations and bus stops. We sincerely hope that your visit was enjoyable and would welcome any additional ideas you may have. If you decide to return to London, we hope to have the opportunity to be your hosts again in the future.Kind regards,

8/10 Udmærket

Ying

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Martin - Reception den 16. maj 2024
Dear Ying,Thank you for your feedback. We appreciate you taking the time to share your rating with us. If there are any specific aspects of your stay that you feel could be improved, please don't hesitate to let us know. Your feedback helps us to continually enhance the experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Martin - Reception

10/10 Fremragende

Sylvia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and helpful reception. Small room but efficient with all amenities. Very conveniently located for taking train from St. Pancras, walkable to station with luggage.
Overnattede 1 nat i maj 2024
Svar fra Martin - Reception den 14. maj 2024
Dear Sylvia,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you found our reception staff to be friendly and helpful, and we're glad that you appreciated the amenities in your room despite its size.Our convenient location near St. Pancras station aims to make your travel experience as seamless as possible, and we're delighted that it met your needs for easy access with luggage in tow.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know!Kind regards,Martin - Reception

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, small room but clean and would definitely stay again
Overnattede 1 nat i maj 2024
Svar fra Martin - Reception den 14. maj 2024
Dear Joanne,Thank you for your fantastic review! We're delighted to hear that you enjoyed our excellent location and found your room to be clean. Your satisfaction is our top priority, and we're thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another wonderful stay in the future. If you need any assistance or have any special requests for your next visit, please feel free to let us know.Kind regards,Martin - Reception

10/10 Fremragende

Ronald

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff and location. Ease of checkin
Overnattede 1 nat i marts 2024
Svar fra Martin - Reception den 14. maj 2024
Dear Ronald,Thank you for your fantastic review! We're delighted to hear that you enjoyed our location and found our staff excellent.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception

8/10 Udmærket

Lesley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient to kings cross
Overnattede 1 nat i maj 2024
Svar fra Martin - Reception den 14. maj 2024
Thank you for your great review! We are delighted to hear that you enjoyed our excellent location just across the road to Kings Cross St Pancras. Your satisfaction is our top priority, and we're thrilled to know that you left satisfied.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception

6/10 Okay

Andria

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Location is great and front desk person was nice . It’s just so so so small and tight ! No place to put luggage or even turning around . I am a small person. Can’t imagine how big people would fit .
Overnattede 2 nætter i april 2024
Svar fra Ranie - Reception den 11. maj 2024
Dear Andrea,We are grateful for your positive assessment of our employees. We hope you have adjusted your expectations given that we are a low-cost hotel in Central London located only two minutes from the city's main transport hub. Our standard-sized rooms are suitable for certain individuals based on their booking preferences and options. We have been providing affordable lodging in the city with clean, well maintained, cosy, and secured facilities for the past 50 years. We really hope that our service did not let you down, and we would be delighted to welcome you again to our humble hotel.Kind regards,

10/10 Fremragende

Ying, Burke

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Martin - Reception den 14. maj 2024
Dear Ying,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience overall. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards,Martin - Reception

8/10 Udmærket

Laura

Rejste med familie
This property was really close to St Pancras station for our early Eurostar. There was no lift, so just be aware there are a few stairs if you have a suitcase
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 10. maj 2024
Dear Laura,We are grateful that you took the time to write this thoughtful review. I want to express my gratitude for your appreciation of our work during your visit and for allowing us to give you a wonderful experience in the centre of London, only a short two-minute walk from the bus stop, main underground stations, and Eurostar. We sincerely sorry if our building lacks a lift; however, as we are housed in a century-old, protected building, lift installation is not possible. Furthermore, your stay has undoubtedly been comfortable thanks to our immaculate and tidy facilities. If you ever return to London, we hope to have the opportunity to host you once more.Kind regards,

8/10 Udmærket

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very small room and bathroom but great location
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 9. maj 2024
Dear Valerie,Thank you for staying at Alhambra Hotel. We appreciate your compliment on our wonderful location, which is in the heart of London and only a two-minute walk from Eurostar, major London transport hubs such as underground stations and bus stops, as well as local tourist attractions. However, we appreciate your patience with our lodging, since we provide standard-sized guest accommodations in Central London. Furthermore, our room sizes differ based on the type of room booked and the number of occupants. Nonetheless, our pristine and well-maintained facility is always ready to welcome you again if you wish to stay with us in the future.Kind reagrds,

6/10 Okay

Märklin

Synes godt om: Rengøring, service og personale
The hallways and stairs were very narrow and hard to get through with luggage. The room was very clean. The double bed was slightly undersized to fit in the room.
Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 8. maj 2024
Dear Marklin,We are grateful for your reservation and we would like to thank you for your compliments in highlighting that our rooms were very clean. However, please accept our sincere apologies if we fail your expectations on our bed room size as we have standard size bed that fits regularly to specific occupants of the room. We believe that you also enjoyed the location of our hotel which is just 2 minutes walk to St. Pancras station that is the major train station in central with many train routes both local and international. We are hopeful that in the future, if you stay with us again, we will do our best to make your stay even more better.Kind regards,

8/10 Udmærket

Mary

Overnattede 1 nat i maj 2024
Svar fra Ranie - Reception den 27. maj 2024
Dear Mary,We appreciate your favourable feedback on your recent stay at the Alhambra Hotel London. We are grateful, given that you gave us a high rating, and we hope you enjoyed our location, which is only a 2-minute walk from EUROSTAR station and close to Kings Cross underground station and bus terminals, providing easy access to anywhere in the city. If you have any more suggestions, please let us know. If you return to London, we hope to welcome you again.Kind regards,

10/10 Fremragende

Raquel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i maj 2024
Svar fra Martin - Reception den 7. maj 2024
Dear Raquel,We're thrilled to hear about your positive experience at the Alhambra Hotel! Providing excellent service and comfort to our guests is our top priority, and we're delighted that we were able to meet your expectations.Thank you for choosing the Alhambra Hotel for your accommodation needs. We truly appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards,Martin - Reception

10/10 Fremragende

Alan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice folks and very near the train station. wonderful to allow baggage storage for the remainder of the day even after we checked out.
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 5. maj 2024
Dear Alan,Thank you for taking the time to write such a nice and thoughtful review of your recent stay at our hotel. Our employees are happy that their efforts have been acknowledged, as indicated by your evaluation, which stated that everything was flawless. Furthermore, your vacation was really enjoyable and fantastic because of the location, which is in the heart of London and only a short walk from the central train station. Also, we are pleased that you found our complimentary luggage storage for our guests useful throughout your trip. Overall, we are delighted and appreciative for your feedback, and we hope to welcome you again if you return to London in the future. Best regards,

10/10 Fremragende

joonas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was as expected!
Overnattede 2 nætter i april 2024
Svar fra Ranie - Reception den 5. maj 2024
Dear Joonas,We value the time you invested in writing us such a beautiful and insightful account of your most recent visit to our hotel. Your evaluation, which stated that everything was flawless, has our personnel ecstatic that their efforts are being recognised. Furthermore, the location—which is in the centre of London and just a quick walk (one to two minutes) from the central train station—made your trip even more enjoyable and fantastic. Overall, we are happy and appreciative of your feedback, and we hope to have the chance to greet you again if you ever come back to London. Best regards,

8/10 Udmærket

Venetia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was tiny, but very well laid out and super clean. We overlooked a tiny courtyard, with complete privacy. The beds were comfortable and there was adequate space for our luggage. Our only complaint was that the shower head was pretty badly clogged, so the water sprayed everywhere except straight down.
Overnattede 3 nætter i april 2024
Svar fra Ranie - Reception den 3. maj 2024
Dear Venetia,We are grateful that you stayed with us. We appreciate your thoughts that you enjoyed the room assigned to you in front of the yard. Thank you for mentioning that our room was super clean! This made our day as our hard working staffs are being recognized. Also, I am sure that the location of our hotel which is just 200 meters away to major train stations and bus stops in the city has made your visit to London successful. We apologize for the shower problem as this was not spotted by us and we are glad that you informed us and that we were able to fixed. We hope that in the future, we will be able to host you again and we promise to keep everything smooth during your stay.Best regards,

6/10 Okay

SEIJI

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Ranie - Reception den 3. maj 2024
Dear Seiji,We are grateful that you stayed with us. Though you haven't provided any details about your recent visit, we assume you appreciated our immaculate position in the centre of London, which is only a 2-minute walk from major subterranean transportation options as well as international train station EUROSTAR. Please do not hesitate to get in touch with us if you have any further information to contribute in this review. We hope to see you again in the future and pledge to improve your experience during your next visit.Kind regards,

2/10 Forfærdeligt

Sierra

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The property was decently clean, but dingy. They were working on the shared bathrooms which was extremely noisy from about 7AM to 6PM
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 3. maj 2024
Dear Sierra,We appreciate you thoughts about our clean room. However, we apologise if the restroom near your room was being renovated, and you heard noises from their work. We ensure that the short-term restoration lasts only a few days, and we tell our handyman to work from 9 a.m. to 5 p.m. to minimise disruption to all of our guests. We apologise if you ran out of patience. We hope to welcome you again soon, and we will do our best that this incident will never happen again.#Regards,

6/10 Okay

Tung Yeung Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Shower water is too weak
Overnattede 2 nætter i april 2024
Svar fra Ranie - Reception den 2. maj 2024
Dear Mr/Ms Tung Yeung Peter,We appreciate you making a reservation at the Alhambra Hotel. We regret to learn that you had issues with the shower in your accommodation while you were visiting. Since the water pressure issue was unforeseen, we sincerely apologise. We think we were able to resolve it swiftly, and this is an uncommon issue that our water supply partner is to blame for. However, we think that our spotlessly clean, well-maintained rooms and convenient central London location have made your stay really comfortable. We work hard every day to deliver exceptional service, and we are considering your feedback carefully and looking into what really happened to our water pressure few days ago during your stay. We hope to have the chance to welcome you back at our hotel and we will make sure that this occurrence will never happen again.Kind regards,

8/10 Udmærket

Paul

Rejste med familie
Great location with easy access to train stations. Rooms are small (but that should be expected in London :) Overall, an ideal spot for a one-night stop over before boarding the Eurostar for Paris the following day.
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 2. maj 2024
Dear Paul,Thank you for choosing to stay at the Alhambra Hotel. We are delighted to hear that your stay with us was enjoyable and that you gave us a positive evaluation. We are glad that our exceptional central London location, next to major public transport and the international rail station, has made your journey more enjoyable and convenient. Although our rooms are standard in size, we are pleased that our spotless facility, well-maintained rooms, and nice ambiance provided you with great comfort during your stay. Hopefully, in the near future, I will have the opportunity to personally welcome you to our hotel.Best Regards,

8/10 Udmærket

Leah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location next to the train station. Super cheap and very clean for the price of the hotel. Definitely bring ear plugs
Overnattede 1 nat i april 2024
Svar fra Martin - Reception den 1. maj 2024
Dear Leah,Thank you for your feedback! We're glad to hear that you appreciated our hotel's convenient location near the train station and found our rates reasonable. We strive to maintain cleanliness throughout our property to ensure a comfortable stay for our guests.We apologize for any inconvenience caused by noise during your stay. As we are located in a bustling area, some external noise can occasionally be expected. However, we understand the importance of a peaceful environment for a good night's rest. We appreciate your suggestion to bring earplugs, and we'll continue to explore ways to minimize noise disturbance for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.Kind regards,Martin - Reception

8/10 Udmærket

Leslie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location!
Overnattede 4 nætter i april 2024
Svar fra Martin - Reception den 1. maj 2024
Dear Leslie,thank you for your positive feedback and for your recent stay at the Alhambra hotel. We hope to see you again in the future.Kind regards,Martin - Reception

8/10 Udmærket

ylenia, Cassano irpino

Rejste med partner
Trasporti vicini
Overnattede 4 nætter i april 2024
Svar fra Ranie - Reception den 2. maj 2024
Dear Ylenia,Thank you for your reservation with us. We are thrilled to hear that your stay with us was enjoyable and that we received a good review. We are delighted that our excellent central London location, adjacent to the underground station, bus station, and overground train lines, has made your journey across the city more comfortable. Furthermore, our pristine facility, well-maintained rooms, and pleasant atmosphere have provided you with wonderful comfort during your stay. In the near future, we hope to welcome you again for another wonderful visit. See you next time.

8/10 Udmærket

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me gusta que en un espacio reducido logren dar confort y todos lo necesario a los huéspedes. No me gusta lo angosto de las escaleras en el edificio principal
Overnattede 2 nætter i marts 2024
Svar fra Martin - Reception den 28. apr. 2024
Querida Laura,Gracias por tu reseña. Nos alegra saber que encontró nuestro alojamiento cómodo y bien equipado a pesar del espacio limitado. Agradecemos sus comentarios sobre las estrechas escaleras del edificio principal. Entendemos que esto podría resultar inconveniente y tomaremos en consideración sus comentarios para futuras mejoras. Si hay algo más que podamos hacer para mejorar su experiencia, no dude en hacérnoslo saber. Esperamos darle la bienvenida nuevamente pronto.Atentamente,Martín - Recepción

6/10 Okay

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale
Located next to St Pancras which we were using the following day and King's Cross which was our initial arrival point.
Overnattede 1 nat i april 2024
Svar fra Martin - Reception den 28. apr. 2024
Dear Kevin,Thank you for sharing your feedback. We're pleased to hear that our location near St Pancras and King's Cross stations was convenient for your travel plans. If there are any aspects of your stay that you feel could be improved, please don't hesitate to let us know. We strive to provide the best experience possible for our guests and appreciate your input. We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Martin - Reception

10/10 Fremragende

Nicholas

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Bruno-Manager den 28. apr. 2024
Dear Nicholas,Thank you so much for the kind comments. We are really delighted you had a good experience at the Alhambra Hotel. We hope to welcome you back in the near future.Best regards

2/10 Forfærdeligt

Thanh

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There are rental bike parked right outside of the hotel rooms and at 12-2am theres a crew that goes around the city replacing, moving the bikes, fixing them, whatever it is that theyre doing. While they’re doing it theyll laugh loudly and have a good time on the job. As they should. The walls and windows of the apartments are either paper thin or just imaginary because closing them shut does not help reduce the noise whatsoever. Our family of 3 were tired for both of our days spent in london. I would not recommend this hotel to anyone just because of the bikes being there. Everything else was decent.
Overnattede 2 nætter i april 2024
Svar fra Ranie - Reception den 26. apr. 2024
Dear Than,We are sorry to learn that the bike, which is not a part of our hotel service, is the main subject of your review. During your visit, I worked the night shift from April 23 to April 25, 2024, and I never heard of anyone from bike area laughing, mending things, or making a lot of noise while they work. Furthermore, the bikes are parked there in a calm manner, leaving less of a carbon impact than you. Furthermore, because our hotel is housed in one of London's century-old buildings, we believe you did not complain about the cleanliness of our rooms or the facilities because we maintain everything on a daily basis.The majority of our visitors also praise our fantastic location—just two minutes from the bus and rail stations—as well as the spotless amenities and courteous staff. If you're worried about staying in city vibe, I suggest booking in the rural area for a extremely tranquil stay.sincerely,Ranie - Reception

6/10 Okay

Tequila

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter
由於第二天需要搭乘歐洲之星,所以在選擇了附近的住宿。這邊區域住宿都偏貴,選了很久覺得這家酒店性價比算是比較高,但因為房間面積非常小也還是挺貴的。這裡只適合短期1、2天住宿,房間很小,箱子都很難打開,打開了人也走不了,而且沒有電梯,需要自行搬運到3樓。隔音不是很好,由於房間和走道都非常狹窄,導致大家如果搬行李隔壁房子都能聽到。前台check-in在對面的馬路,但還算方便,可以寄存行李。安全性還行,房間整潔度也ok,整體來說還行吧。
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 26. apr. 2024
親愛的龍舌蘭酒,我們很高興您喜歡我們的位置、飯店的清潔度和服務。然而,我們很失望地得知我們為您提供的酒店價格昂貴。只是想讓您知道,您住在倫敦,這是一個昂貴的城市,而我們是極其便宜且設施非常乾淨的酒店之一。我建議你下次降低你的期望。謝謝。問候,

10/10 Fremragende

Kristy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable.
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 23. apr. 2024
Dear Kristy,Thank you very much for choosing to stay with us. We are delighted for the kind review you made regarding your recent stay at Alhambra Hotel. We appreciate your compliments about the clean room and It made us glad that the hard work of our kind personnel is being noticed. We wish you all the best and we look forward to have you stay with us soon again.Best regards,

8/10 Udmærket

Lyle

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel property was nice and the front desk staff were extremely helpful. The rooms were small and no elevators which was a down side but had everything you needed.
Overnattede 8 nætter i april 2024
Svar fra Martin - Reception den 21. apr. 2024
Dear Lyle,We are glad to hear that you found our hotel property nice and that our front desk staff were helpful during your stay. We understand that the room size and the absence of elevators may have been a downside for you. We appreciate your feedback and will take it into consideration as we strive to improve our guests experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Kind regards,Martin - Reception

10/10 Fremragende

Jill

Lovely welcome, great location for St Pancras and all the connections. Fairly small room, though fine for a 1 or 2 night stay. No issue for me, be aware no lift so if stairs are an issue request a lower level room.
Overnattede 1 nat i april 2024
Svar fra Ranie - Reception den 23. apr. 2024
Dear Ms/MsJill,We are incredibly appreciative to hear that your time with us was fantastic. We appreciate you highlighting our spotless rooms and prime location, which is only a 2-minute stroll from the bus and underground rail stations as well as other important transit hubs. We are also appreciative that you were able to find a reasonably priced place to stay while in the amazing city of London. We would be happy to learn about any specific additions you would like to make to this review. We hope to see you at the Alhambra Hotel once more in the near future.

8/10 Udmærket

Lisette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Prima en schone kamers. Zijn klein, maar dat is wat het is in Londen. Beddengoed leek wel wat viezigheid in te liggen, maar kan bij het opmaken zijn gebeurd. Fijne locatie wanneer je met de trein reist. Wij hadden een kamer op de begane grond. Het raam gaf voldoende isolatie, maar de buitendeur viel nogal hard dicht wat flink te horen was in de kamer. Zou het hotel aanraden voor een korte stedentrip.
Overnattede 3 nætter i april 2024
Svar fra Bruno-Manager den 19. apr. 2024
Dear Lisette,Thank you so much for leaving your comments. We are pleased you had a pleasant stay with us and we hope to see you again in the near future.Kind Regards.

10/10 Fremragende

Yuja

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
清潔で簡潔でとてもよい。なによりキングズクロス駅からすぐという立地が魅力的。廊下が狭くエレベーターもないので重い荷物が多い人は大変だが、バストイレは共用ということも含めて、立地のよさとコスパのよさでカバーされると思う。電気ポット、コップ類、ドライヤー、洗面台は室内にあります。
Overnattede 2 nætter i marts 2024
Svar fra Ranie - Reception den 18. apr. 2024
親愛なる Yuja,ご予約をよろしくお願いいたします。 お客様のご経験が素晴らしいものであったと伺い、大変嬉しく思います。 当ホテルが主要な交通拠点に近いため、ロンドンへのご旅行がより便利になることを嬉しく思います。 また当ホテルでお会いできることを心よりお待ちしております。敬具、