Hoteller i Lockport

"Room clean. Included breakfast only no sitting room to eat due to a convention going on."

"The hallways were quite dated and dirty looking that it felt like I was in the movie of the Shining. The noise level at night was terrible from rooms around. The lobby smelled like smoke. The staff were nice but the dating of the hotel is showing unfortunately. The room itself was decent but hard to sleep when it was so loud from the outside and other rooms"

"This property is old, needs major renovations. No grab bars in tubs, heating unit needed replacing, instructions written with black magic marker. A really tired property."

"Room was clean, the desk staff were terrific. Friendly, accommodating, and punctual with my wake up call. I will definitely stay again"

"Excellent budget friendly stay. Front desk staff were all exceptionally friendly and helpful. Room was nicer than some other stays during a cross Canada roadtrip. Highly recommend"

"We stay at this hotel because it’s the only hotel in area that we are visiting. The breakfast at the restaurant was excellent"

"All good"

"Hot tub was excellent"

"La habitaciones huelen mucho a humedad"

"The room had a door to an adjoining room. There was no trim which allowed a 1/4" gap where i could see into the other room. The folks in that room were fighting loudly and it sounded like they were inside my room. I didn't feel safe to leave the room or call the front desk because the walls were so thin."

"all good"

"The room was clean, but had stains in the carpet. The pool area and fitness area was closed all week. One of the two elevators was taken out of service, so either jam 15 people in the elevator with stops at every floor (I was on the 6th) or take the stairs. Most nights you woken up to kids playing in the hallways at 1230am , with security not stopping them. And last but a big one, was i prepaid for my stay and they still charged me again. Its been 3 days since I checked out and still waiting...

"The staff were courteous and very helpful. It's nice to have an elevator for seniors with disabilities. The irony is that the bathroom and rooms are accessibility-ready, but there's no elevator."

"Stayed for 1 night, work trip so didn’t see much more than the room and banquet area. Staff was friendly, room was clean. No issues."

"Good"

"The other guest were not following the rules. Loud noises after 10 pm. So crowded hallway on quiet time. People were smoking and could smell in hallways."

"New room look comortable, did like the old room when I stayed last time, but thanks good room"

"good"

"Everything was perfect from reception to the perfect room (– no paper cup only reel stuff here – really great.) Only trouble (and very important) that nobody in the hotel think it was important to inform us before we went out for a dining that we need to bring vaccinated prove etc. NO dinner that evening except Mc Donald (who did’t ask for anything) Next morning we were charged for parking again no body had try to tell us. "